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Join Us for Asterisk Intelligence Week!

Between Monday, August 18th and Wednesday, August 20th, we will be hosting on-site training in Grand Rapids, Michigan, followed by a series of webinars on Thursday, August 21st. These courses will focus on tactical skill instruction, strategy discussion and training solutions. Learn More

Join Us for a Live Demo of Retailer Direct

Retailer Direct is an indirect lending solution developed to offer third parties a direct integration into CU*BASE! Utilizing an online application portal, business retailers offering goods or services can finance loans for members and non-members alike with your credit union.

If you’d like a deeper dive into these features, Lender*VP invites you to join our upcoming webinar as we present a live demo of Retailer Direct! To register, click the button below. Register Today

Check Out the NEW Topics Featured in this Edition of AnswerBook Digest!

AnswerBook is your go-to knowledge base for questions relating to CU*BASE software, products and services from CU*Answers. In this edition of AnswerBook Digest, we’re placing a spotlight on the following: Where do I enter/update the tiered rates balance ranges for certificates? Check here to learn more about this NEW topic! (KB 5348) Where can I find a… Read more »

Aug 30, 2023

Let Your Members Know About Inclement Weather Closings with Mobile Alerts, Powered by CU*Publisher

Wouldn’t it be convenient to have the option to inform your members that specific branch locations will be closed due to inclement weather or power outages? Look no further than Mobile Alerts! Powered by CU*Publisher, this tool allows you to configure routine or one-time alerts for different platforms on both Android and iOS. If your… Read more »

Aug 30, 2023

Upgrade to Check Image Retrieval for Corporate One Clients Arriving 9/19/23

UPDATE 9/6/2023: To best accommodate the feedback received during our beta test period, we have updated the check image retrieval migration date to Tuesday, September 19. On this date, around 9:00 AM ET, all Corporate One credit unions will be moved to the new certificate-based retrieval method. We appreciate your feedback and understanding. As previously… Read more »

Sep 6, 2023

Plaid Integration Coming Soon! Opt-Out Available Until 9/1/23

As announced at Leadership 2023, CU*Answers has completed an integration with Plaid, a service that connects user financial data with a variety of apps using a background data aggregation process. This integration allows member data to be made available within certain apps if a member chooses to link their credit union account. Learn more about… Read more »

Aug 29, 2023

Join Us for a FREE Education Express Webinar!

Monday, September 18 4:00 PM – 4:30 PM ET This Month’s Focus Be Prepared for 2023 Year-End Processing It’s almost time to gear up for Year-End Verification! Do you know what needs to be done for your credit union? During this month’s Education Express session, we’ll talk about the steps that need to be completed… Read more »

Aug 29, 2023

Reminder: The Next HA Rollover is Coming September 17th – We Need You to Perform a Connectivity Test!

Twice each year, CU*Answers tests our ability to redirect CU*BASE core-processing from our production data center in Kentwood, MI to our high-availability (HA) data center in Yankton, SD. The next HA rollover is scheduled for Sunday, September 17th. The rollover is scheduled to begin at 2:00 AM ET on Sunday, September 17th with the rollback… Read more »

Aug 29, 2023

Two for Tuesday with CEO Geoff Johnson – 8/29/2023

Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. Watch the video below to hear Geoff’s insight on this week’s topics.

Aug 16, 2023

Pull Up a Seat for a Learning Café Session

Julie Gessner, VP of Inside Sales and Marketplace Development for this month’s Learning Café session! If you missed the 2023 CU*Answers Leadership Conference, or if you would like a convenient way to review materials discussed at this year’s event, we’ve got you covered! Julie will explore highlights of this year’s Leadership Conference and will discuss… Read more »

Aug 28, 2023

Have You Heard About CU Info?

Have You Heard About CU Info? CU Info allows you to dynamically update your credit union’s information across CU*Publisher products like your Membership Opening sites (MAP/MOP), Mobile 6.0 and the upcoming Biz Mobile 1.0 and Micro Apps. What Info Can I Manage? In addition to managing the members of your CU*Publisher team, you can edit… Read more »

Aug 28, 2023

Video of the Week: Printing a Report Created Using Report Builder

Printing a Report Created Using Report Builder Need a quick way to show your staff how they can save and print a report created using the CU*BASE Report Builder Tool? Refer them to this video! Play Video Check out our entire collection of video tutorials in the Show Me the Steps Video Library!

Aug 28, 2023

CU*Answers

Two for Tuesday

Take a Look at the CU*Answers University Courses for August!

Lender*VP Invites You to Learn About REPAY Payment Solutions

Join Us for Asterisk Intelligence Week!

Join Us for a Live Demo of Retailer Direct

Conversations On…

Take Advantage of the NEW 1Click Autopilot Program!

In Case You Missed It…

Check Out the NEW Topics Featured in this Edition of AnswerBook Digest!

Let Your Members Know About Inclement Weather Closings with Mobile Alerts, Powered by CU*Publisher

Upgrade to Check Image Retrieval for Corporate One Clients Arriving 9/19/23

Plaid Integration Coming Soon! Opt-Out Available Until 9/1/23

Join Us for a FREE Education Express Webinar!

Reminder: The Next HA Rollover is Coming September 17th – We Need You to Perform a Connectivity Test!

Two for Tuesday with CEO Geoff Johnson – 8/29/2023

Pull Up a Seat for a Learning Café Session

Have You Heard About CU Info?

Video of the Week: Printing a Report Created Using Report Builder

In Case You Missed It…

Take Advantage of the NEW 1Click Autopilot Program!

Conversations On…

GOLD Updates

Popular Posts

Contact Us!

Two for Tuesday

Take a Look at the CU*Answers University Courses for August!

Lender*VP Invites You to Learn About REPAY Payment Solutions

Join Us for Asterisk Intelligence Week!

Join Us for a Live Demo of Retailer Direct

GOLD Updates

Popular Posts

Contact Us!

Popular Client News