Changes to OUTQs and Print Processes Arriving in March

Changes to OUTQs and Print Processes Arriving in March

Effective Tuesday, March 12th, a change will be implemented to OUTQs in CU*BASE, which will affect the process of creating reports and sending reports to printers. Following this change, the only OUTQs you will be able to ‘print’ directly to will be HOLDxx, INSTANTxx, and MONTHxx.  The following OUTQs will no longer be listed in… Read more »

Feb 29, 2024

Prevent Fraud with Positive Pay for Your Business Members

Prevent Fraud with Positive Pay for Your Business Members

If your credit union works with business memberships, the Positive Pay toolkit is great resource to help prevent fraudulent activity from posting to business member’s checking account. An online tool accessible through BizLink 247, Positive Pay allows business members to upload checks they have written, or to manually enter the checks they have written.  Any… Read more »

Feb 22, 2024

Let Us Know Who is New to Your Staff – Submit a Fresh Profile Today!

Let Us Know Who is New to Your Staff – Submit a Fresh Profile Today!

Does your credit union have a new Statement Coordinator?  A statement coordinator is responsible for updating the monthly/quarterly statement messages and insert instructions through CU*BASE.  This person also assumes responsibility for coordinating statement audits between CU*Answers and your statement vendor.  Be sure to check out who is named as your Statement Coordinator in CU*BASE Tool… Read more »

Feb 21, 2024

Check Out the New Resources Featured in this Edition of Documentation Digest!

Check Out the New Resources Featured in this Edition of Documentation Digest!

AnswerBook Digest is now Documentation Digest!  Documentation Digest is your go-to knowledge base for questions relating to CU*BASE software, products and services from CU*Answers.  This email series has now been expanded to include additional resources that we think your credit union will find helpful, including Help topics, booklets, videos and more! This edition of Documentation… Read more »

Feb 20, 2024

Don’t Forget! There’s Still Time to Join the 24.05 CU*BASE Release Beta Pool!

Don’t Forget! There’s Still Time to Join the 24.05 CU*BASE Release Beta Pool!

Earn a $3,000 CollabRebate for testing new CU*BASE tools and features coming with the 24.05 release! Learn more about enhancements coming in the May release, eligibility requirements for joining the beta pool, and what you will need to do to receive the CollabRebate reward. If you’re interested in joining the Beta Pool, there’s still time… Read more »

Feb 20, 2024