Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. Watch the video below to hear Geoff’s insight on this week’s topics.
Two for Tuesday with CEO Geoff Johnson – 9/23/2025
2025 Year-End Bulletin #1: Getting Started
Welcome to 2025 Year-End Processing Bulletin #1: Year-End Kickoff It’s that time again; welcome to the 2025 year-end processing season! Keep an eye on Client News and these bulletins for important information, vendor updates, deadline changes, reminders, and more. Updates and Information September 22, 2025 We are currently awaiting the IRS publications for further tax… Read more »
Arriving 9/23: Project to Correct Receipt Configuration Errors
Earlier this year, we were made aware of an issue with the configuration of receipts. Credit unions would encounter errors with posting programs when they were configured for no receipt summaries via Tool #1005, or when a summary configuration was set to ‘None’ for primary, joint and non-owners. Tomorrow, September 23rd, we will be deploying a… Read more »
Join Us for a Conversation on Deposit Operations & Member Service: Check Deposit Holds
We invite you to join us for a Conversation on Deposit Operations & Member Service! During our upcoming session, we will host a discussion on Check Deposit Holds through the front line, ATMs and ITMs. Learn what others are using for their best practices, and bring your ideas to share with your peers! We hope you will… Read more »
Join Us for a Conversation on Imaging – Membership FormFLOW
Join CU*Answers Imaging Solutions for a Conversation on CU*Forms! During this upcoming event, we will host a demo and explore the membership FormFLOW process, which will be followed by an open discussion. We encourage attendees to share their thoughts and experiences on topics including: Demo of the Membership FormFLOW and features around it. Strategies and procedures… Read more »
Tips from Lender*VP: Recommendations for Credit Unions that Utilize 1Click Offers
For all 1Click Offer users in the network, Lender*VP would like to remind you of the following recommendations prior to sending out offers to members: Before you run your batch flood to your membership, it is important to run a test offer. This is done in a similar manner as defining your offer, but instead… Read more »
Reminder: CU*Answers HA Rollback This Weekend
This is a reminder of the CU*Answers high-availability Rollback event that will be occurring this weekend. The rollback process will begin Sunday, September 21st at 3:00 AM ET. During this time, there will be a period of approximately 60 to 90 minutes that will include an interruption to the following services: CU*BASE/GOLD, CU*Talk audio response… Read more »
Join Network Services for our October Boot Camp!
Join us October 29th and 30th for a two-day boot camp! This is an opportunity for your credit union IT members build their knowledge of core product deployment and support. Please note: seating for this event is limited – if you are interested in attending, we encourage you to sign up soon! The October Boot Camp will… Read more »
Get Registered for CU*Answers University Week!
CU*Answers University Week is coming October 6 – 9! Register for our most timely and relevant courses condensed into one week – each course is FREE to attend! Monday, October 6 1:30 PM – 2:30 PM ET Using CBX Tools for Bank Secrecy Act (BSA) Compliance Register for web conference 3:00 PM –… Read more »
Take a Look at the CU*Answers University Courses for October!
Each month, CU*Answers University hosts FREE web conferences and in-person events that highlight the many products and services our CUSO offers. Take a look at the courses we have coming up in October! Thursday, October 2 Launching Your CU*Answers Mobile App 9:30 AM – 10:30 AM ET Register for Web Conference Designing Loan… Read more »
Conversations On…
A new way to interact with your CUSO and your peers. This new series will take traditional focus groups to a whole new level. Learn More
1Click Autopilot
Are you looking to bolster your lending portfolio but don’t have the time or resources to dedicate to it? You can hire the Lender*VP team to send out recurring 1Click campaigns for you! 1Click Offers are easy for your members, why not make them just as easy for your credit union too!
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Take Advantage of the NEW 1Click Autopilot Program!
With the 1Click Autopilot program, you can hire the Lender*VP team to process your 1Click offers for you! Let us do the query work and push out those offers into online banking on the date you specify with your chosen offer type! To learn more, click the button below. Learn More
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