ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS 5300 Call Report: 4th Quarter Update Before you start working on your 4th quarter Call Report, be sure to check out the changes we’ve made since last quarter. Don’t forget – you can start working on your Q425 Call Report any time after January 1, but be sure to wait… Read more »
Reminder: New Automated Routine for 1098 Mortgage/Property Tax
A reminder for 2025 Year-End Tax Processing regarding Mortgage and Property Tax Reporting: A new automated routine during year-end processing will take the amounts from the member escrow account attached to a loan, take the sum of payments using the insurance payment/tax payment code, and automatically add them to the tax reporting file for use… Read more »
CU*BASE GOLD Sunset Date Extension
The following information applies to credit unions whose GOLD access has not yet been deactivated. After careful thought and consideration, we have decided to extend access to CU*BASE GOLD for one additional week, concluding access to GOLD on January 11, 2026. We reflected on the busy time crunch that occurs during year-end processing, and felt… Read more »
Ready, Set, Go! Getting Started on Your 2026 Education Goals
Are you looking to get a headstart on 2026 education opportunities at your credit union? Good news: both the Bedrock Community Credit Union and Custom Training Edition (CTE) training environments are compatible with the CBX interface! Credit unions no longer need the CU*BASE GOLD application to coordinate training efforts within branches. Setup is easy, as… Read more »
Two for Tuesday with CEO Geoff Johnson – 12/23/2025
Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. Watch the video below to hear Geoff’s insight on this week’s topics. Have a question for Geoff? Have a question for Geoff? We’re gathering questions for possible inclusion in future episodes of Two for Tuesday and… Read more »
Learn All About the NEW Online Banking Secured Loan Application
The Lender*VP and IRSC teams invite you to join one of our upcoming webinars, as we dive into the NEW online banking Secured Loan Application! We will demo the app and walk you through the process of setting it up in CU*Publisher! Share these event details with your lending and marketing teams – we look forward to… Read more »
Happy Holidays from the Innovation Center!
From all of us at the Innovation Center, we’d like to wish you a happy holiday season! Thank you for your continued partnership and support. We hope you have a wonderful New Year and we look forward to what 2026 will bring!
Tips from Lender*VP: Recommendations for Credit Unions that Utilize 1Click Offers
For all 1Click Offer users in the network, Lender*VP would like to remind you of the following recommendations prior to sending out offers to members: Before you run your batch flood to your membership, it is important to run a test offer. This is done in a similar manner as defining your offer, but instead… Read more »
Updated Details for Apple Pay Push Provisioning: How Does This Affect CU*Answers Clients?
We were recently made aware of new requirements made by Apple Pay. The updated documentation states the issuer must support push provisioning within their mobile app. Initially, we thought this would not impact CU*Answers, as we are not the issuer, and we do not have an integration or relationship with Apple Pay. However, to ensure we… Read more »
Review Your Patronage Dividend/Bonus Configurations with Help from Earnings Edge
Is your credit union offering Patronage/Bonus Dividends? Each year your credit union is profitable, you will have the option of allocating dividends to your owners. The Patronage Dividend/Bonus options allow you to reward members who benefit the credit union in proportion to their transactional behaviors with you. If you’d like to review your current configurations,… Read more »
In Case You Missed It…
Take a look back at some important topics from the last half of April 2026! View Topics
Take a Look at the CU*Answers University Courses for May
Each month, CU*Answers University hosts FREE web conferences that highlight the many products and services our CUSO offers. Take a look at the courses we have coming up in May! Learn More
1Click Autopilot
Are you looking to bolster your lending portfolio but don’t have the time or resources to dedicate to it? You can hire the Lender*VP team to send out recurring 1Click campaigns for you! 1Click Offers are easy for your members, why not make them just as easy for your credit union too!
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