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online News

Two for Tuesday 

Two for Tuesday

Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. View the Video

Take a Look at the CU*Answers University Courses for August! 

Take a Look at the CU*Answers University Courses for August!

Each month, CU*Answers University hosts FREE web conferences that highlight the many products and services our CUSO offers. Take a look at the courses we have coming up in August! Use the button below to check them out now. Learn More

Meet Your New Estate Planning Program 

Meet Your New Estate Planning Program

CU*Answers invites you to meet to our network partner, Legal Karma. Legal Karma brings estate planning packages to your members with unlimited white-glove support, conveniently integrated through platforms they already utilize. Join CU*Answers and our friends from Legal Karma to learn about the estate services that Legal Karma can offer. Use the button below to register now. Register Now

CUaxis Credit Unions: Join Us for Our August Education Series! 

CUaxis Credit Unions: Join Us for Our August Education Series!

Attention CUaxis credit unions: CU*Answers will be hosting a special series of educational courses in August, where we will explore services and features available to your organization. These courses will be held between Monday, August 17th and Thursday, August 20th. Register now using the button below. Register Today

Custom Services New Name 

Custom Services New Name

2026 Education Catalog 

2026 Education Catalog

Get your planners ready because there’s a wealth of training opportunities coming your way in 2026. You can click the button below to download a digital copy of the Education Catalog today!
Download Catalog

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Grow Involvement from Your Members with Election Management Services!

Grow Involvement from Your Members with Election Management Services!

Is your credit union contemplating your options for managing board member elections? The Earnings Edge team is here to help. Our Election Management Services can help grow involvement from your members, and provide your credit union perspective on ways that you can design and manage election campaigns. Available options include: Consulting to determine whether your credit… Read more »

Client NewsCU*AnswersEarnings Edge
Apr 24, 2025

There’s Still Time to Register for the CUaxis April/May Education Series!

There’s Still Time to Register for the CUaxis April/May Education Series!

Attention CUaxis credit unions: between late April and early May, CU*Answers will be hosting a special series of educational courses, during which we will explore services and features available to your organization. These courses will be held between Monday, April 28th and Friday, May 2nd. We invite you to use the links below to register… Read more »

Client NewsClient ServicesCU*AnswersEducation
Apr 24, 2025

Get Ready for an Online Banking EULA System Update

Get Ready for an Online Banking EULA System Update

On Tuesday, April 29th at 7:00 AM ET, we will be implementing an updated online banking end-user license agreement (EULA) system, which will require all members to re-accept the agreement in order to log into online banking. What’s Changing with the EULA Update? Please note: the content of the EULA will NOT be changing with… Read more »

Client NewsCU*Answers
Apr 24, 2025

Prevent Fraud with Positive Pay for Your Business Members

Prevent Fraud with Positive Pay for Your Business Members

If your credit union works with business memberships, the Positive Pay toolkit is great resource to help prevent fraudulent activity from posting to business member’s checking account. An online tool accessible through BizLink 247, Positive Pay allows business members to upload checks they have written, or to manually enter the checks they have written.  Any… Read more »

Client NewsCU*Answers
Apr 23, 2025

Lender*VP and Xtend are Here to Help with Mortgage Servicing & Escrow Processing

Lender*VP and Xtend are Here to Help with Mortgage Servicing & Escrow Processing

Did you know that Lender*VP offers mortgage servicing and escrow processing services in collaboration with the Xtend Mortgage Servicing team?  Let us put our team of experts to work for you! We make it easy for you by providing the following services: Escrow Processing Pay escrow bills Run annual escrow analysis Reporting on bills becoming… Read more »

Client NewsCU*AnswersLender*VPXtend
Apr 23, 2025

Review Service Charge Configurations with Help from Earnings Edge

Review Service Charge Configurations with Help from Earnings Edge

Is your credit union looking to review options and configurations for service charges in CU*BASE? Earnings Edge has solutions for you! Best Practices for CU*BASE Service Charges This offering includes a review of the options available for configuring a minimum balance service charge, an account service charge, or a transaction service charge through CU*BASE. We’ll… Read more »

Client NewsCU*AnswersEarnings Edge
Apr 22, 2025

Elevate Online Banking with Layout 2!

Elevate Online Banking with Layout 2!

Bring your members’ online banking to a whole new level with Layout 2 of It’s Me 247 Desktop – where innovation meets simplicity! Packed with cutting-edge features, Layout 2 offers intuitive tools to simplify, streamline, and supercharge how your members manage their finances. Here’s what makes it a game-changer: 🌟 List Widget Point members in… Read more »

Client NewsCU*AnswersInternet Retailer Support Center
Apr 22, 2025

Do You Have a New Member Service Representative?

Do You Have a New Member Service Representative?

Join the Client Services and Education Team as we explore a day in the life of a Member Service Representative.  This course is geared toward new team members or current staff that would like a refresher in CU*BASE GOLD.  We will concentrate on the tools that help users answer various member inquiries relating to accounts… Read more »

Client NewsClient ServicesCU*AnswersEducation
Apr 22, 2025

Two for Tuesday with CEO Geoff Johnson – 04/22/2025

Two for Tuesday with CEO Geoff Johnson – 04/22/2025

Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following.  Watch the video below to hear Geoff’s insight on this week’s topics.  

Client NewsCU*AnswersLeadershipTwo for Tuesdays
Apr 22, 2025

Strategic Income Solutions’ AI Chat: A New Way to Meet the Needs of Your Members

Strategic Income Solutions’ AI Chat: A New Way to Meet the Needs of Your Members

CU*Answers would like to introduce you to Strategic Income Solutions (SIS). Strategic Income Solutions invites you to learn about AI chat support for your credit union members! During this webinar, Strategic Income Solutions will discuss their robust AI chat solution and how it can provide 24/7 answers to your members’ frequently asked questions. This event… Read more »

Client NewsCU*Answers
Apr 21, 2025
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In Case You Missed It…

In Case You Missed It…

Take a look back at some important topics from the last half of July 2026! View Topics

Conversations On…

Conversations On…

A new way to interact with your CUSO and your peers.  This new series will take traditional focus groups to a whole new level. Learn More

1Click Autopilot

1Click Autopilot

Are you looking to bolster your lending portfolio but don’t have the time or resources to dedicate to it? You can hire the Lender*VP team to send out recurring 1Click campaigns for you! 1Click Offers are easy for your members, why not make them just as easy for your credit union too!
Learn More

Shop Now at the CU*Answers Online Store.

CBX Updates

The next CBX updates are currently scheduled for:

Online/Partner CUs
26.10  Oct. 11, 2026 (Sunday)
Self Processing CUs
26.10  

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  • Beginning January 2026: Per Transaction Pricing for Clients Using RTP or FedNow Service
  • In Case You Missed It – Early June 2026
  • Mobile 9.0 Coming Soon: Authentication Updates and MACO Re-enrollment
  • The Latest Updates on Apple Pay Push Provisioning
  • Take a Look at the CU*Answers University Courses for July!
  • Arriving 1/6: Enhancement for Open Lending DTI Calculation
  • A Note from Cards and Payments: Update for Holds on Online Gambling Transactions
  • An Important Update on the SWIVEL Project
  • Reminder – Employee Security Updates to the CBX LOS
Take a Look at the CU*Answers University Courses for August!

Take a Look at the CU*Answers University Courses for August!

Each month, CU*Answers University hosts FREE web conferences that highlight the many products and services our CUSO offers. Take a look at the courses we have coming up in August! Use the button below to check them out now. Learn More

Two for Tuesday

Two for Tuesday

Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. View the Video

Meet Your New Estate Planning Program

Meet Your New Estate Planning Program

CU*Answers invites you to meet to our network partner, Legal Karma. Legal Karma brings estate planning packages to your members with unlimited white-glove support, conveniently integrated through platforms they already utilize. Join CU*Answers and our friends from Legal Karma to learn about the estate services that Legal Karma can offer. Use the button below to register now. Register Now

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