Click Here to Begin the Survey Xtend prides itself on our close, trusted relationships with our credit unions and CUSO partners. That trust is earned through consistent delivery of our promise to you. It’s also earned from listening, learning and evolving for our owners and clients. Since 2002, our formula for success has been relatively… Read more »
Two for Tuesday with CEO Geoff Johnson – 08/02/2022
Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. Watch the video below to hear Geoff’s insight on this week’s topics.
Video of the Week: Your CU*BASE Preferences
Your CU*BASE Preferences Need a quick way to show your staff how to edit preferences in CU*BASE? Refer them to this video, which has been viewed 7,252 times! Play Video Check out our entire collection of video tutorials in the Show Me the Steps Video Library!
Attention Xtend Clients: We Need Your Feedback!
Xtend prides itself on our close, trusted relationships with our credit unions and CUSO partners. That trust is earned through consistent delivery of our promise to you. It’s also earned from listening, learning and evolving for our owners and clients. Since 2002, our formula for success has been relatively simple – exploit the tools that… Read more »
[The Pulse] 2022 Business Continuity Plan (mid-year revision) Now Available
![[The Pulse] 2022 Business Continuity Plan (mid-year revision) Now Available](https://www.cuanswers.com/wp-content/uploads/The-Pulse-Disaster-Recovery-email-banner-7.21-100x100.png)
As your core data processor, we continue to invest in high availability and recovery strategies to ensure that the products and services you count on us for are there when you need them. Implementing those strategies and responding when uncertainty happens requires a well-designed and thoroughly tested plan. We’ve recently updated the 2022 CU*Answers Business… Read more »
In Case You Missed It – Late July 2022
Take a look back at some important topics from the second half of July 2022: MOP (Membership Opening Process) 2.0 is Available for Credit Unions to Launch Today! A Note from Network Services: Potential Impact to Your Legacy Copper Circuits Mobile 6 is Now Available! Have You Taken Advantage of these Features in Mobile Manager?… Read more »
[The Pulse] HA Rollover Results Now Available
HA Rollover Results Now Available HA Rollover: July 10 – 24 Now available for your review is a summary of the recent CU*Answers HA (high availability) rollover event performed July 10th to 24th for the CU*BASE core processing environment. In this report, you will find details about the exercise, including challenges observed, lessons learned, and… Read more »
Did You Know? Let Members Pay Down Loans with Remote Deposit Checks!
Let Members Pay Down Loans with Remote Deposit Checks! Did you know that you can configure select loan categories to accept payment via Remote Deposit Capture? After setup, the next time the member deposits a check via this channel, their loan account will appear in the deposit accounts listing. Check out this easy way to… Read more »
The 22.10 CU*BASE Release Beta Pool Application Period is Now Open!
Earn a $3,000 CollabRebate for testing new CU*BASE tools and features coming with the 22.10 release! Learn more about enhancements coming in the October release, eligibility requirements for joining the beta pool, and what you will need to do to receive the CollabRebate reward. To join the Beta Pool, submit your Beta Pool enrollment form… Read more »
A New Daily ACH File Arrives 9/12/22
We are aware that the Fed has announced that starting on September 12th they will begin sending yet another daily ACH file, this one at 11:30 PM ET. We are currently working through our internal procedural changes but will plan on receiving this file in addition to the five we already receive each day. We… Read more »
The 2024 Cooperative Campaigns Are Here!
You can find the 2024 Cooperative Campaigns online now by going to the CU*Answers Marketing Store. Place your order today! Order Now
Conversations On…
A new way to interact with your CUSO and your peers. This new series will take traditional focus groups to a whole new level. Learn More
In Case You Missed It…
Take a look back at some important topics from the first half of April 2024! View Topics
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