Xtend is excited to announce we have moved! Our new address is 2900 Charlevoix Dr SE, Suite 200, Grand Rapids, MI 49546. Please update all your records to our new address. If you have any questions or concerns, please contact us at info@xtendcu.com.
ATTENTION ONLINE CREDIT UNIONS As a reminder, the 22.12 Release of CU*BASE GOLD will be deployed to Online and Site-Four credit unions this weekend, on December 4th. We will be posting any/all issues related to the 22.12 Release of CU*BASE on the CU*BASE Alerts page, compiled into a single alert post located here. We will… Read more »
ATTENTION CNS MANAGED CLIENTS TrendMicro Price Increases Effective January 1st, 2023, TrendMicro will be implementing global price increases for their products and services. Prices for Software, SaaS, and Services will be increasing by 5% over their 2022 prices. Please be advised that if you are purchasing TrendMicro products or services through CU*Answers Network Services, you… Read more »
Have You Taken Advantage of these Features in Mobile Manager? Your credit union can upload banners to market new loan promotions. Members can then click on these banners to begin the application process! Want to promote new products like PayAnyone* or Bill Pay? Add banners or ads on the home screen menu. Have an event… Read more »
Arriving Tuesday, December 6th, Biz Watch for ACH is a new service designed for business members who want a higher level of control over unauthorized transactions submitted to their operating accounts. Biz Watch for ACH automates more of the process and allows members to define how they would like incoming ACH debits to be handled…. Read more »
A reminder for clients who use Experian for credit pulls: Experian passwords expire every 90 days. Experian will send your financial institution a reminder when your password is set to expire. Please remember to update your password accordingly every 90 days and to update us each time that this process has been completed. This will… Read more »
What are contests? CU*Answers Marketing Contests are run quarterly for two consecutive months and have a full electronic collateral package available. Each quarter CU*Answers provides one prize up to $500, giving your credit union a chance to have a winning member. You also have the option to purchase an exclusive prize on your own to… Read more »
Don’t forget: The 22.12 Release of CU*BASE is arriving on December 4th for Online and Site-Four credit unions and December 11th for Self-Processors. If you missed our recent release training webinar, a video recording is now available for review. Take a look at enhancements and updates coming in December, as well as changes coming to the new version… Read more »
Get in front of your members With the Cooperative Campaign, you have the option to enroll ahead of time for the entire 2023 year or you can sign up monthly and pick and choose which months you would like to participate in. Campaigns Include: Facebook Timeline Banner Instagram Timeline Banner Mobile App 5.0 & 6.0… Read more »
Take a look back at some important topics from the second half of November 2022: Take a Look at the CU*Answers University Courses for December! Check Out the Lender*VP University Courses for December! Get Ready: the Redesigned BizLink 247 Arrives 12/6/22! Video Now Available: BizLink 247 Redesign Don’t Forget to Register for Asterisk Intelligence Week… Read more »
Give your members financial flexibility by offering a skip a pay program! Clink the link below to hire Lender*VP to help build your automated program today!
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oin us for the 2024 Conversations on Pricing event as we perform a 5-year study on the pricing models of our cooperative, outlining what we charge and why. The 2024 event marks our 20th anniversary hosting this event, proving that CU*Answers is walking the talk alongside our owners and partners. To view the agenda and register for this event, click the button below. Register Now
A new way to interact with your CUSO and your peers. This new series will take traditional focus groups to a whole new level. Learn More
