Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. Watch the video below to hear Geoff’s insight on this week’s topics.
Two for Tuesday with CEO Geoff Johnson – 5/20/2025
Check Out the Lender*VP University Courses for June!
Each month, CU*Answers University hosts FREE web conferences and in-person events that highlight the many products and services our CUSO offers. During the month of June, Lender*VP will be hosting a set of webinars related to lending. Take a look at the courses we have coming up! Monday, June 23 9:30 AM – 11:00… Read more »
Take a Look at the CU*Answers University Courses for June!
Each month, CU*Answers University hosts FREE web conferences and in-person events that highlight the many products and services our CUSO offers. Take a look at the courses we have coming up in June! Tuesday, June 3 Xpress Teller Techniques 3:00 PM – 4:30 PM ET Register for Web Conference CU*Forms Programming Workshop 3:00… Read more »
Join Us for the 2025 CU*Answers Leadership Conference!
Register for the 2025 CU*Answers Leadership Conference! Join us for a discussion on the CUSO’s performance over the past year, as well as where we are looking to take ourselves next. We look forward to seeing you at this unique event – connect with your peers for an energizing and inspiring week focused on our… Read more »
Tips from Lender*VP: Recommendations for Credit Unions that Utilize 1Click Offers
For all 1Click Offer users in the network, Lender*VP would like to remind you of the following recommendations prior to sending out offers to members: Before you run your batch flood to your membership, it is important to run a test offer. This is done in a similar manner as defining your offer, but instead… Read more »
Important Details on the Entrust Integrated Solution
Attention credit unions partnering with Entrust: We are writing to inform you that your current instant issue solution will need to be moved to the Integrated Client solution with Entrust. This solution will eliminate the need to create a username and password on our end for the connection to work. Key enhancements include support for… Read more »
CU*BASE 25.05 Release Updates
As a reminder, the CU*BASE GOLD 25.05 release will be deployed to Online, Self-Processing and Site-Four credit unions this weekend, on May 18th. We will be posting any/all issues related to the 25.05 release on the CU*BASE Alerts page, compiled into a single alert post, which can be accessed via the button below. We will not… Read more »
The 25.05 Imaging Solutions Release is Coming May 19th
The Imaging Solutions 25.05 release will be available for all online CU*Spy and Inhouse Imaging Credit Unions as of Monday, May 19th, 2025. Highlights of the 25.05 Imaging Solutions Release include: iDoc Vault Navigation Pane Update CU*Forms FormFLOW Management Enhancements. Support for Closed Account. Take a look at the 25.05 Imaging Solutions Release Summary to… Read more »
In Case You Missed It – Early May 2025
Take a look back at some important topics from the first half of May 2025: April Owner’s View Monthly Recap CU*Answers SSAE SOC 2 Audit Now Available Earnings Edge Presents: Bonus Dividend/Loan Interest Rebate Management Make the Most of Your Credit Union’s Initiatives with Strategic Release Management! Conversations On Education – Developing Onboarding Content for… Read more »
Paymentus Enhancements Arriving 5/20
Attention Paymentus Bill Pay Credit Unions Paymentus has informed us of several product updates that are scheduled to be implemented on Tuesday, May 20th. These updates include the following: PASS Update 558: An enhancement to the ‘Customer Usage – Payment Details’ report to include Debit and Credit card transaction information; the following has been added… Read more »
Conversations On…
A new way to interact with your CUSO and your peers. This new series will take traditional focus groups to a whole new level. Learn More
Standard Teller Techniques
During our Standard Teller Techniques course, we’ll take a detailed look at the functions available in the core which assist staff in delivering superior service to members using teller functions. This course uses service examples and tips that allow users to work with almost any member request without leaving the teller processing area. To learn more and begin your registration, please use the button below. Register Today
In Case You Missed It…
Take a look back at some important topics from the last half of September 2026! View Topics
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