A Note From the Help Desk: SonicWall Global Management System Maintenance

A Note From the Help Desk: SonicWall Global Management System Maintenance

ATTENTION NETWORK SERVICES FIREWALL MANAGEMENT CLIENTS SonicWALL Global Management System Maintenance What Are We Doing? We will be performing an upgrade to the platform that manages and reports on firewall and remote access activity, the SonicWall Global Management System (SGMS). Why Are We Doing This? We are performing this upgrade to ensure the continued reliable… Read more »

Dec 30, 2020

A Note From the Help Desk: SGMS Firewall Management

A Note From the Help Desk: SGMS Firewall Management

ATTENTION NETWORK SERVICES FIREWALL MANAGEMENT CLIENTS SGMS Firewall Management What Happened? On December 13th, we performed an upgrade of the Sonicwall Global Management System (SGMS).  Following this upgrade, it was discovered that the task execution functionality was not working properly. How Will This Impact You? Options for logging and reporting were not impacted by the… Read more »

Dec 17, 2020

A Note from Network Services Regarding the Recent Orion SolarWinds Vulnerability

A Note from Network Services Regarding the Recent Orion SolarWinds Vulnerability

CU*Answers has received inquiries from clients regarding the much-publicized Orion SolarWinds vulnerability, and the risk this potential breach may present across the cooperative.  CU*Answers does not use or manage the Orion SolarWinds product internally or at any client sites.  If your credit union is affected by the Orion SolarWinds vulnerability, we recommend taking steps provided… Read more »

Dec 16, 2020

A Note From the Help Desk: SonicWall Global Management System Maintenance

A Note From the Help Desk: SonicWall Global Management System Maintenance

ATTENTION NETWORK SERVICES FIREWALL MANAGEMENT CLIENTS SonicWALL Global Management System Maintenance What Are We Doing? We will be performing an upgrade to the platform that manages and reports on firewall and remote access activity, the SonicWall Global Management System (SGMS). Why Are We Doing This? We are performing this upgrade to ensure the continued reliable… Read more »

Dec 4, 2020

A Note From the Help Desk: SonicWall Global Management System Maintenance

A Note From the Help Desk: SonicWall Global Management System Maintenance

ATTENTION NETWORK SERVICES FIREWALL MANAGEMENT CLIENTS SonicWALL Global Management System Maintenance What Are We Doing? We will be performing an upgrade to the platform that manages and reports on firewall and remote access activity, the SonicWall Global Management System (SGMS). Why Are We Doing This? We are performing this upgrade to ensure the continued reliable… Read more »

Nov 3, 2020

Have a question for CU*Answers? Who do you call?

Have a question for CU*Answers?  Who do you call?

At CU*Answers, we know how important it is that your Credit Union gets the appropriate help in order to meet your day-to-day data processing needs.  When you don’t know exactly who to call, we recommend that you get started by reaching out to either the Client Services and Education Team or the Network Services Team…. Read more »

Oct 2, 2020

Have a question for CU*Answers? Who do you call?

Have a question for CU*Answers?  Who do you call?

At CU*Answers, we know how important it is that your Credit Union gets the appropriate help in order to meet your day-to-day data processing needs.  When you don’t know exactly who to call, we recommend that you get started by reaching out to either the Client Services and Education Team or the Network Services Team…. Read more »

Jul 15, 2020

Solutions from CU*Answers Network Services: Complete Care Essentials

Solutions from CU*Answers Network Services: Complete Care Essentials

Complete Care Essentials from CU*Answers Network Services presents a great way to move tech from your offices to our secure hosting facilities!  Your staff can work flexibly and securely from anywhere, with access to cloud-based email. Complete Care Essentials features: A CNS private cloud hosted with Microsoft Active Directory, File, and Print server Workstation and… Read more »

Jun 2, 2020

Solutions from CU*Answers Network Services: Remote Work Support

Solutions from CU*Answers Network Services: Remote Work Support

Does your credit union have all the feature functionality that you need?  Are you utilizing all of the proper security features to keep your network and users safe?  CU*Answers Network Services offers a variety of scalable, secure remote access solutions, that we can help you implement for your credit union! CNS solutions meet the NCUA’s… Read more »

May 28, 2020