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Education News

Two for Tuesday 

Two for Tuesday

Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. View the Video

Take a Look at the CU*Answers University Courses for July 

Take a Look at the CU*Answers University Courses for July

Each month, CU*Answers University hosts FREE web conferences that highlight the many products and services our CUSO offers. Take a look at the courses we have coming up in July! View All Courses

Join Us for an In-Person Lunch & Learn Event in Grand Rapids! 

Join Us for an In-Person Lunch & Learn Event in Grand Rapids!

Join Lender*VP and our partners at EDGE for a Lunch & Learn event hosted at CU*Answers’ Grand Rapids headquaters! This in-person event is designed for credit union leaders and teams focused on lending, credit risk and member analytics. Learn more about this event and register by using the button below. Register Today

CUaxis Credit Unions: Join Us for Our August Education Series! 

CUaxis Credit Unions: Join Us for Our August Education Series!

Attention CUaxis credit unions: CU*Answers will be hosting a special series of educational courses in August, where we will explore services and features available to your organization. These courses will be held between Monday, August 17th and Thursday, August 20th. Register now using the button below. Register Today

Lending Communications are Easier Than Ever with CU*Chat! 

Lending Communications are Easier Than Ever with CU*Chat!

Lender*VP invites you to learn all about their newest product for lending, CU*Chat! A chat platform built into the loan application workflow in CBX, CU*Chat allows borrowers and staff to easily communicate about loan applications. Sign up for our demo to see how your team can use CU*Chat to make communication easy! Use the button below to register now. Register Now

Custom Services New Name 

Custom Services New Name

2026 Education Catalog 

2026 Education Catalog

Get your planners ready because there’s a wealth of training opportunities coming your way in 2026. You can click the button below to download a digital copy of the Education Catalog today!
Download Catalog

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Join Us for a Dive into Administrator Features Available in TLC!

Join Us for a Dive into Administrator Features Available in TLC!

If you or your team members have administrative privileges in TLC, we invite you to join an upcoming webinar for a dive into available features. This event will detail how to add and manage employee data, how to schedule courses and exams, as well as the process of running reports. Want to learn more about… Read more »

Client NewsCU*AnswersEducation
Jun 10, 2026

2026 Education Spotlight – Reports and OUTQs: Navigation Tips and Tricks

2026 Education Spotlight – Reports and OUTQs: Navigation Tips and Tricks

This course takes a detailed look at the functions available within the core that assist staff in delivering superior service to members. By the completion of this course, participants will be able to: Obtain stored reports. Use the Search feature. Learn about OUTQUES. Click the button below to register for your preferred session. Dates and… Read more »

Client NewsCU*AnswersEducation
Jun 8, 2026

Conversations On Education – Financial Literacy

Conversations On Education – Financial Literacy

Join us for a conversation on Education! Our upcoming session will focus on Financial Literacy. We invite CUSO educators to join in a discussion on how Financial Literacy resources help support your local communities. For this session, we are looking for guest speakers who would like an opportunity to highlight how their credit union’s outreach positively… Read more »

Client NewsConversations OnCU*AnswersEducation
Jun 3, 2026

Take a Look at the CU*Answers University Courses for June!

Take a Look at the CU*Answers University Courses for June!

Each month, CU*Answers University hosts FREE web conferences that highlight the many products and services our CUSO offers. Take a look at the courses we have coming up in June!   Tuesday, June 2 Web Accessibility and You 9:30 AM – 10:30 AM ET Register for Web Conference   CU*Forms Programming Workshop 3:00 PM –… Read more »

Client NewsCU*AnswersCU*Answers UniversityEducation
May 19, 2026

2026 Education Spotlight – Head Teller Vault/Change Fund Management

2026 Education Spotlight – Head Teller Vault/Change Fund Management

The Head Teller Vault/Change Fund Management course covers the process of selling, buying, and transferring cash to and from both the bank and tellers. This course will cover tips on balancing the vault and helping tellers balance cash drawers. We’ll also bring special attention to member-correction and teller-line adjustments. By the completion of this course,… Read more »

Client NewsCU*AnswersEducation
May 13, 2026

Join Us for a Dive into Administrator Features Available in TLC!

Join Us for a Dive into Administrator Features Available in TLC!

If you or your team members have administrative privileges in TLC, we invite you to join an upcoming webinar for a dive into available features. This event will detail how to add and manage employee data, how to schedule courses and exams, as well as the process of running reports. Want to learn more about… Read more »

Client NewsCU*AnswersEducation
May 11, 2026

2026 Education Spotlight – Xpress Teller Techniques

2026 Education Spotlight – Xpress Teller Techniques

Xpress Teller Techniques offers a detailed look at the functions available in the core that assist staff in delivering superior service to members. Designed for new and existing tellers, this course uses service examples and tips that allow users to work with almost any member request without leaving the teller-processing area. By the completion of… Read more »

Client NewsCU*AnswersEducation
May 5, 2026

Take a Look at the CU*Answers University Courses for May!

Take a Look at the CU*Answers University Courses for May!

Each month, CU*Answers University hosts FREE web conferences that highlight the many products and services our CUSO offers. Take a look at the courses we have coming up in May!   Tuesday, May 5 Getting Started with Unique Data Management (UDM) 10:00 AM – 11:00 AM ET Register for Web Conference   CU*Forms Programming Workshop… Read more »

Client NewsCU*AnswersCU*Answers UniversityEducation
Apr 20, 2026

Have You Heard About Custom Training Edition? Join Us for a Free Demo!

Have You Heard About Custom Training Edition?  Join Us for a Free Demo!

We’re saving you a seat! Join our upcoming webinar to learn about Custom Training Edition (CTE). CTE is an alternative to the shared simulated training environment (Bedrock Community CU), currently used by all CU*Answers online clients. CTE gives your team a safe place to practice CBX tools, learn new skills and more, without potential harm to your… Read more »

Client NewsCU*AnswersEducation
Apr 16, 2026

Do You Have a New Member Service Representative?

Do You Have a New Member Service Representative?

Join the Education Team as we explore a day in the life of a Member Service Representative.  This course is geared toward new team members or current staff that would like a refresher in CBX.  We will concentrate on the tools that help users answer various member inquiries relating to accounts and account history. Participants… Read more »

Client NewsClient ServicesCU*AnswersEducation
Apr 14, 2026
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Conversations On…

Conversations On…

A new way to interact with your CUSO and your peers.  This new series will take traditional focus groups to a whole new level. Learn More

Take Advantage of the NEW 1Click Autopilot Program!

Take Advantage of the NEW 1Click Autopilot Program!

With the 1Click Autopilot program, you can hire the Lender*VP team to process your 1Click offers for you!  Let us do the query work and push out those offers into online banking on the date you specify with your chosen offer type! To learn more, click the button below. Learn More

New for 2026: The CU*Answers Quarterly Contests & Cooperative Campaigns

New for 2026: The CU*Answers Quarterly Contests & Cooperative Campaigns

The CU*Answers Quarterly Contests and Cooperative Campaigns are Ready for 2026! You can place orders now for the 2026 Quarterly Contests and Cooperative Campaigns. Also new for 2026 is the CU*Answers Booster Pack! This pack contains 6 banners optimized for mobile 8.0 and online banking. Click the button below to learn more. Learn More

Shop Now at the CU*Answers Online Store.

CBX Updates

The next CBX updates are currently scheduled for:

Online/Partner CUs
26.10  Oct. 11, 2026 (Sunday)
Self Processing CUs
26.10  

More about releases

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  • Take a Look at the CU*Answers University Courses for July!
  • Employee Security Updates to the CBX LOS
  • Pay Attention to Communications from SWIVEL!
  • Learn All About Updates Coming Soon to Interest-Only Loans!
  • LC26
    Download the Mobile App for the 2026 Leadership Conference!
  • LC26
    Download the Mobile App for the 2026 Leadership Conference!
Two for Tuesday

Two for Tuesday

Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. View the Video

Take a Look at the CU*Answers University Courses for July

Take a Look at the CU*Answers University Courses for July

Each month, CU*Answers University hosts FREE web conferences that highlight the many products and services our CUSO offers. Take a look at the courses we have coming up in July! View All Courses

Lending Communications are Easier Than Ever with CU*Chat!

Lending Communications are Easier Than Ever with CU*Chat!

Lender*VP invites you to learn all about their newest product for lending, CU*Chat! A chat platform built into the loan application workflow in CBX, CU*Chat allows borrowers and staff to easily communicate about loan applications. Sign up for our demo to see how your team can use CU*Chat to make communication easy! Use the button below to register now. Register Now

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