CU*Answers University Week is coming July 18 – July 21! Register for our most timely and relevant courses condensed into one week – each course is FREE to attend! Monday, July 18 9:30 AM – 10:30 AM ET Getting Started with Unique Data Management (UDM) Register for classroom session Register for web conference … Read more »
Do You Have a New Member Service Representative?
Join the Client Services and Education Team as we explore a day in the life of a Member Service Representative. This course is geared toward new team members or current staff that would like a refresher in CU*BASE GOLD. We will concentrate on the tools that help users answer various member inquiries relating to accounts… Read more »
Take a Look at the CU*Answers University Courses for July!
Each month, CU*Answers University hosts FREE web conferences and in-person events that highlight the many products and services our CUSO offers. Take a look at the courses we have coming up in July! Friday, July 1 11:00 AM – 12:00 PM ET Managing Delivery Channels Register for web conference 2:30 PM – 3:30… Read more »
Need to Clean Up Your AnswerBook Contacts?
Has your credit union recently reviewed your current users in AnswerBook? Has your credit union ensured all contact information is up-to-date? To obtain a list of your current users in AnswerBook, click below and submit a request to our CSR team today. Click Here to Get Started Looking to give new users an overview of… Read more »
Join Us for a FREE Education Express Webinar!
Friday, June 24 3:30 PM – 4:00 PM ET This Month’s Focus Educational Resources Join our Client Services and Education team for a quick refresher of educational resources we have available for our clients. The mission of the Client Services and Education team is to give the assistance and training our clients and staff need… Read more »
Pull Up a Seat for a Learning Café Session
Join us for this month’s Learning Café for a discussion on Abnormal Activity Monitoring. In response to growing trends of fraud, identity theft and elderly abuse, the FFIEC and CFPB are urging credit unions to identify and monitor high-risk activity amongst their member base. If they have not done so already, regulators will be asking… Read more »
Do You Have a New Teller or Member Service Representative?
Join the Client Services and Education Team as we explore a day in the life of a Teller/Member Service Representative. This course is geared toward new team members or current staff that would like a refresher in CU*BASE GOLD. We will concentrate on the tools that help users answer various member inquiries relating to accounts… Read more »
Check Out the Lender*VP University Courses for June!
Each month, CU*Answers University hosts FREE web conferences and in-person events that highlight the many products and services our CUSO offers. During the month of June, we will be hosting a set of webinars relating to Lender*VP. Take a look at the courses we have coming up! Monday, June 27 9:30 AM – 10:30… Read more »
Take a Look at the CU*Answers University Courses for June!
Each month, CU*Answers University hosts FREE web conferences and in-person events that highlight the many products and services our CUSO offers. Take a look at the courses we have coming up in June! Thursday, June 2 3:00 PM – 4:00 PM ET 5300 Tools: Call Report Techniques from Xtend SRS Register for web conference… Read more »
Pull Up a Seat for a Learning Café Session
Join us for this month’s Learning Café as we present a brief tour of the ACH Operators. We will discuss how we got to where we are today, the ACH processing cycle, and new real-time payments from the ACH Operators, including a rundown on FedNow and how it works. Monday, May 23 2:30 PM –… Read more »