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Security News

Two for Tuesday 

Two for Tuesday

Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. View the Video

Meet Your New Estate Planning Program Powered by Legal Karma 

Meet Your New Estate Planning Program Powered by Legal Karma

CU*Answers invites you to meet to our newest network partner, Legal Karma. Join CU*Answers and our friends from Legal Karma to learn about the estate services that Legal Karma can offer to your credit union and the convenience provided to your members. Use the button below to register today! Register Today

Join Us for Our 11th Annual Conversations on Compliance Event! 

Join Us for Our 11th Annual Conversations on Compliance Event!

Save the date for our 11th annual AuditLink Conversations on Compliance event, hosted at the Sheraton Grand Rapids Airport Hotel in Grand Rapids, MI!  This year’s event will take place on Wednesday, May 13th, from 9:00 AM to 3:30 PM ET. Use the button below to register now. Register Now

Live Demo of AI-Powered Digital Service with Glia 

Live Demo of AI-Powered Digital Service with Glia

This webinar is designed to move past the presentation slides and dive straight into the platform. Join experts from Glia and CU*Answers for a live, hands-on demonstration of how this partnership simplifies the member journey, empowers your staff, and bridges the gap between digital efficiency and human connection. To register for this webinar, use the button below. Register Today

Take a Look at the CU*Answers University Courses for February! 

Take a Look at the CU*Answers University Courses for February!

Each month, CU*Answers University hosts FREE web conferences that highlight the many products and services our CUSO offers. Take a look at the courses we have coming up in February! Learn More

Custom Services New Name 

Custom Services New Name

2026 Education Catalog 

2026 Education Catalog

Get your planners ready because there’s a wealth of training opportunities coming your way in 2026. You can click the button below to download a digital copy of the Education Catalog today!
Download Catalog

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Don’t Forget to Review the 2026 CU*Answers Call to Nominations Materials

Don’t Forget to Review the 2026 CU*Answers Call to Nominations Materials

One of the greatest assets CU*Answers has to offer is that the people who lead our CUSO are the same people who own it and participate in it as partners. Our Board of Directors consists of a diverse group of dedicated credit union CEOs that provide focused leadership, as each member has a vested interest in… Read more »

Client NewsCU*Answers
Feb 23, 2026

Don’t Forget: The Next HA Rollover is Coming March 8th – We Need You to Perform a Connectivity Test!

Don’t Forget: The Next HA Rollover is Coming March 8th – We Need You to Perform a Connectivity Test!

Twice each year, CU*Answers tests our ability to redirect CBX core-processing from our production data centers to our high-availability (HA) data centers. The next HA rollover is scheduled for Sunday, March 8th. The rollover is scheduled to begin at 3:00 AM ET on Sunday, March 8th with the rollback planned for 3:00 AM ET on Sunday, March 15th. There will be… Read more »

Business ContinuityClient NewsCore SoftwareCU*Answers
Feb 23, 2026

Meet Your New Estate Planning Program Powered by Legal Karma

Meet Your New Estate Planning Program Powered by Legal Karma

CU*Answers invites you to meet to our newest network partner, Legal Karma. Legal Karma brings estate planning packages to your members with unlimited white-glove support, conveniently integrated through platforms they already utilize. Join CU*Answers and our friends from Legal Karma to learn about the estate services that Legal Karma can offer to your credit union and… Read more »

Client NewsCU*Answers
Feb 23, 2026

Join Us for a FREE Education Express Webinar!

Join Us for a FREE Education Express Webinar!

Thursday, March 26th 3:30 PM – 4:00 PM ET This Month’s Focus Daily Log Management – Introduction to AuditLink Daily Log Management Services Join AJ Schalk, AVP AuditLink for this month’s Education Express session! Would you like to learn more about how AuditLink can reduce your internal compliance daily work? Sign up today for a… Read more »

Client NewsCU*AnswersEducation
Feb 23, 2026

Get a Behind-the-Scenes Look at the HA Rollover Process!

Get a Behind-the-Scenes Look at the HA Rollover Process!

Join our 30-minute webinar for a closer look into the HA rollover process and learn about the ongoing investments we are making to improve the performance and availability of our networks. During this session, the Business Continuity Team will answer common questions, including: Which applications may be impacted during the HA rollover exercise? Why does CU*Answers… Read more »

Business ContinuityClient NewsCU*Answers
Feb 20, 2026

Take a Look at the CU*Answers University Courses for March!

Take a Look at the CU*Answers University Courses for March!

Each month, CU*Answers University hosts FREE web conferences that highlight the many products and services our CUSO offers. Take a look at the courses we have coming up in March!   Tuesday, March 3 CU Publisher – Launching Mobile Manager/Mobile Alerts/CU Info 9:30 AM – 10:30 AM ET Register for Web Conference   Unpacking the… Read more »

Client NewsCU*AnswersCU*Answers UniversityEducation
Feb 19, 2026

Tips from Lender*VP: Recommendations for Credit Unions that Utilize 1Click Offers

Tips from Lender*VP: Recommendations for Credit Unions that Utilize 1Click Offers

For all 1Click Offer users in the network, Lender*VP would like to remind you of the following recommendations prior to sending out offers to members: Before you run your batch flood to your membership, it is important to run a test offer. This is done in a similar manner as defining your offer, but instead… Read more »

Client NewsCU*AnswersLender*VP
Feb 19, 2026

Webinar: A Live Demo of AI-Powered Digital Service with Glia, featuring Glia’s Latest Integration with eDocs

Webinar: A Live Demo of AI-Powered Digital Service with Glia, featuring Glia’s Latest Integration with eDocs

As digital adoption continues to accelerate, the “branch” is no longer just a physical location – it is the smartphone in your member’s pocket. To help credit unions thrive in this environment, Glia and CU*Answers have partnered to bring AI-powered digital service directly into the It’s Me 247 Online Banking platform. While many talk about digital transformation, we want… Read more »

Client NewsCU*AnswersInternet Retailer Support Center
Feb 18, 2026

Postponed: Online Banking Rollover

Postponed: Online Banking Rollover

Our latest Rollover event for It’s Me 247 online banking/mobile banking (OLB) environments and BizLink 247 online banking for business was previously announced to take place Wednesday, February 18th at 6:00 AM ET (3:00 AM PT) to Thursday, February 19th at 6:00 AM ET (3:00 AM PT). We have since postponed this Rollover event. Please keep your eyes on your inbox for additional… Read more »

Business ContinuityClient NewsCU*Answers
Feb 17, 2026

A Note from Cards and Payments: New MCC Codes Added to CBX

A Note from Cards and Payments: New MCC Codes Added to CBX

The CU*Answers Cards and Payments team has been informed of new Merchant Category Codes (MCC), which have since been added into CBX. If your credit union uses MCC codes/groups, you may wish to add these to your credit union groups using Tool #1024. Click the button below to view a PDF of these new Merchant Category… Read more »

Cards & PaymentsClient NewsCU*Answers
Feb 17, 2026
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New for 2026: The CU*Answers Quarterly Contests & Cooperative Campaigns

New for 2026: The CU*Answers Quarterly Contests & Cooperative Campaigns

The CU*Answers Quarterly Contests and Cooperative Campaigns are Ready for 2026! You can place orders now for the 2026 Quarterly Contests and Cooperative Campaigns. Also new for 2026 is the CU*Answers Booster Pack! This pack contains 6 banners optimized for mobile 8.0 and online banking. Click the button below to learn more. Learn More

Take Advantage of the NEW 1Click Autopilot Program!

Take Advantage of the NEW 1Click Autopilot Program!

With the 1Click Autopilot program, you can hire the Lender*VP team to process your 1Click offers for you!  Let us do the query work and push out those offers into online banking on the date you specify with your chosen offer type! To learn more, click the button below. Learn More

Conversations On…

Conversations On…

A new way to interact with your CUSO and your peers.  This new series will take traditional focus groups to a whole new level. Learn More

Shop Now at the CU*Answers Online Store.

CBX Updates

The next CBX updates are currently scheduled for:

Online/Partner CUs
26.05  May. 17, 2026 (Sunday)
Self Processing CUs
26.05  

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  • It’s Time for IBM iAccess Upgrades! Complete Yours by 2/27/2026
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  • Want to Review or Update Your Fees? Check Out Our Guide!
  • Beyond the Slide Deck: A Live Demo of AI-Powered Digital Service with Glia and CU*Answers
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    AuditLink Invites You to Join a Conversation on Fraud!
  • How Do I Add or Remove Security Officers?
  • Meet Your New Estate Planning Program Powered by Legal Karma
  • Here Comes the Next Collections Roundtable!
Join Us for Our 11th Annual Conversations on Compliance Event!

Join Us for Our 11th Annual Conversations on Compliance Event!

Save the date for our 11th annual AuditLink Conversations on Compliance event, hosted at the Sheraton Grand Rapids Airport Hotel in Grand Rapids, MI!  This year’s event will take place on Wednesday, May 13th, from 9:00 AM to 3:30 PM ET. Use the button below to register now. Register Now

Two for Tuesday

Two for Tuesday

Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. View the Video

Live Demo of AI-Powered Digital Service with Glia

Live Demo of AI-Powered Digital Service with Glia

This webinar is designed to move past the presentation slides and dive straight into the platform. Join experts from Glia and CU*Answers for a live, hands-on demonstration of how this partnership simplifies the member journey, empowers your staff, and bridges the gap between digital efficiency and human connection. To register for this webinar, use the button below. Register Today

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