Current Hot Topics in Lending. If you missed our recent announcements, check out our handy recap in this edition of the Lender*VP Newsletter! On Tuesday, July 21st, we will be deploying enhancements to our employee security settings for the CBX LOS. These enhancements will allow you to control which employees are able to create or access… Read more »
ProDOC will be sunsetting in October 2026. To ensure a smooth, uninterrupted experience, all credit unions currently using ProDOC will need to transition to CU*Forms prior to that date. We understand that a change like this requires planning, and we are committed to making the move as seamless as possible. We encourage you to begin… Read more »
While our Spring and Fall releases deliver major enhancements, our Tuesday minor releases provide ongoing improvements, fixes, and smaller feature enhancements throughout the year. The following documentation details the July 14th, 2026 updates, along with tool and programming changes. View Release Notes
From fraud mitigation to mandates, batch maintenance to digital issuance, vendor consolidations, and everywhere in between, Conversations on Plastics is another avenue that allows CU*Answers Cards and Payments to explore the complex and exciting world of ATM, debit, and credit cards! During our upcoming session, we’ll discuss all types of card maintenance including replacement cards… Read more »
We invite CUSO educators to engage in our latest Conversation on Education! Join us for a discussion on techniques for educating both credit union staff and membership about the basics of IRAs. Our goal is to create a space where credit union professionals can confidentially discuss pain points in their current procedures, and seek advice from… Read more »
Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. Watch the video below to hear Geoff’s insight on this week’s topics. Have a question for Geoff? Have a question for Geoff? We’re gathering questions for possible inclusion in future episodes of Two for Tuesday and… Read more »
CU*Answers has completed its ACH Audit and Risk Assessment for Fiscal Year 2026. You can download the report by clicking here. As a reminder, the CU*Answers Due Diligence page is a central, convenient location for you and your auditors to request or download the information you need to meet your regulatory requirements. In addition to requesting ACH audit… Read more »
Lender*VP invites you to learn all about their newest product for lending, CU*Chat! A chat platform built into the loan application workflow in CBX, CU*Chat allows borrowers and staff to easily communicate about loan applications. Whether it’s gathering references, verifying collateral information or requesting support documents, any and all communication with the borrower is seamless… Read more »
We are excited to share Enhancements to Interest-Only Loans coming soon! Project #63501 will add new configurable options for interest-only loans, as well as corrections to certain behaviors for these loan types. This project is currently targeted for July 14th. Additional details on this project are listed below. If you have any questions, please reach… Read more »
Documentation Digest is your go-to knowledge base for questions relating to software, products and services from CU*Answers. This email series highlights resources that we think your credit union will find helpful, including Help topics, booklets, videos and more! Click on the links below for a deeper dive into each item, and don’t forget to share… Read more »
A new way to interact with your CUSO and your peers. This new series will take traditional focus groups to a whole new level. Learn More
The CU*Answers Quarterly Contests and Cooperative Campaigns are Ready for 2026! You can place orders now for the 2026 Quarterly Contests and Cooperative Campaigns. Also new for 2026 is the CU*Answers Booster Pack! This pack contains 6 banners optimized for mobile 8.0 and online banking. Click the button below to learn more. Learn More
Take a look back at some important topics from the last half of June 2026! View Topics
