Cybersecurity has become an increasingly important subject for financial institutions to invest in and a key component of any successful information security program, along with active participation from credit union executives and board members. As part of this year’s Cybersecurity Awareness Month, CU*Answers Network Services has published a series of articles on hot topics we… Read more »
Attention credit unions with HELOCs or ARM Loans using Contract Variable Rates Need a refresher on the Contract Variable Rate process in CBX? The Lender*VP team invites you for a training session – we’ll take a look at topics including: How to update your rates Confirm that rates are accurate Maintain contract screens Discuss printing… Read more »
Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. Watch the video below to hear Geoff’s insight on this week’s topics. Have a question for Geoff? Have a question for Geoff? We’re gathering questions for possible inclusion in future episodes of Two for Tuesday and… Read more »
A chat platform built into the loan application workflow in CBX, CU*Chat allows borrowers and staff to easily communicate about loan applications. Whether it’s gathering references, verifying collateral information or requesting support documents, any and all communication with the borrower is seamless and secure via CU*Chat! Plus, any documents or images the borrower sends will… Read more »
Twice each year, CU*Answers tests our ability to redirect CBX core-processing from our production data center in Kentwood, MI to our high-availability (HA) data center in Yankton, SD. For our fall HA Rollover, we will be performing two exercises – one for the CUAPROD environment and another for the CUAPROD2 environments, as follows: The HA… Read more »
As a reminder, the CBX 26.10 release will be deployed to Online, Self-Processing and Site-Four credit unions this weekend, on October 25th. We will be posting any/all issues related to the 26.10 release on the Alerts page, compiled into a single alert post, which can be accessed via the button below. We will not be sending out… Read more »
Automatic update coming Sunday, Oct 25 CBX Station Control and Native Receipts will update on their own this Sunday. Check your workstations Monday morning to make sure the update installed. UPDATE INSTALLS: Sun, Oct 25 YOU VERIFY: Mon, Oct 26 Using Threat Locker or similar security software? These workstations may need intervention to get the… Read more »
Did you know that Lender*VP offers mortgage servicing and escrow processing services in collaboration with the Xtend Mortgage Servicing team? Let us put our team of experts to work for you! We make it easy for you by providing the following services: Escrow Processing Pay escrow bills Run annual escrow analysis Reporting on bills becoming… Read more »
The industry is abuzz about “instant payments” and the RTP® and FedNow® Service payment rails! Join us for another conversation about our projects around instant payments, including: Experiences from credit unions utilizing the FedNow® payment rail. Updates on the Send and Request for Payment functions. We will discuss Zelle® and P2P services. What are the next steps for credit unions… Read more »
Give Your Members a Fresh and Intuitive Online Banking Home Screen! Layout 2 gives your credit union greater flexibility over what members see, and makes important tools easier to find. Designed Around the Member Experience! The widget-based design of Layout 2 for It’s Me 247 Desktop brings helpful information and frequently used tools together on… Read more »
Take a look back at some important topics from the first half of October 2026! View Topics
With the 1Click Autopilot program, you can hire the Lender*VP team to process your 1Click offers for you! Let us do the query work and push out those offers into online banking on the date you specify with your chosen offer type! To learn more, click the button below. Learn More
Are you looking to bolster your lending portfolio but don’t have the time or resources to dedicate to it? You can hire the Lender*VP team to send out recurring 1Click campaigns for you! 1Click Offers are easy for your members, why not make them just as easy for your credit union too!
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