On Wednesday, October 7th, we will be performing a rollover for the High-Availability (HA) systems that support Lending APIs, including systems that communicate with CBX, Integration Manager and Retailer Direct. The rollover is scheduled to begin on Wednesday, October 7th at 7:00 AM ET (4:00 AM PT), with a rollback planned for 8:00 AM ET… Read more »
The following announcement applies to credit unions who utilize REPAY for real-time electronic payments: Did you know that the REPAY Portal includes dashboards and reports that can help your credit union handle transactions that did not post? If you encounter issues with balancing due to payments that did not post via the API, we encourage… Read more »
At CU*Answers, we know how important it is that your Credit Union gets the appropriate help in order to meet your day-to-day data processing needs. When you don’t know exactly who to contact, we recommend that you get started by reaching out to either the Client Services Team or the Network Services Team. The Client… Read more »
You’ve spent weeks reviewing CBX Release documentation and your staff has attended CU*Answers Release Training web conferences. Now it’s time to put all you have learned into action! CBX Strategic Release Management is a service which equips credit union executives and managers with strategic and meaningful approaches for the utilization of technology associated with major… Read more »
Join us for a Conversation on Education! Designed especially for credit union education coordinators and trainers, this group discusses topics such as how to set up an education plan and calendar, best practice techniques for training new employees and keeping existing employee skills up to date, and how to take advantage of all the resources… Read more »
Check out recent programming changes in the September 2026 edition of the Owner’s View Monthly Recap! Open the Owner’s View Monthly Recap The Owner’s View Monthly Recap is designed to keep you informed of feature improvements, vendor enhancements, and other changes to CBX and accompanying core-software products. Read previous editions of the Owner’s View Monthly Recap… Read more »
Come join us for another session of brainstorming, dreaming, and prioritizing together! Help us decide what cool stuff we should be working on next to take advantage of the new possibilities that are available to us now with the CBX platform and infrastructure. For example: What new programming languages and techniques might we be able… Read more »
Join the Client Services and Education Team as we explore a day in the life of a Teller/Member Service Representative. This course is geared toward new team members or current staff that would like a refresher in CBX. We will concentrate on the tools that help users answer various member inquiries relating to accounts and account history. Also… Read more »
We invite you to join us for a Conversation on Deposit Operations & Member Service! During our upcoming session, we will host a discussion on Tiered Services, earning points, member status, and redeeming points. We want to hear from your credit union – how are you handling rewards for your membership? If you have any ideas… Read more »
Cybersecurity has been top of mind for all of us as we focus on keeping our institutions and members safe and secure against an always evolving threat landscape. Conversations on Cybersecurity gives credit unions the opportunity to connect, collaborate, and share strategies and best practices in the areas of technology and information security. We invite… Read more »
With the 1Click Autopilot program, you can hire the Lender*VP team to process your 1Click offers for you! Let us do the query work and push out those offers into online banking on the date you specify with your chosen offer type! To learn more, click the button below. Learn More
A new way to interact with your CUSO and your peers. This new series will take traditional focus groups to a whole new level. Learn More
During our Standard Teller Techniques course, we’ll take a detailed look at the functions available in the core which assist staff in delivering superior service to members using teller functions. This course uses service examples and tips that allow users to work with almost any member request without leaving the teller processing area. To learn more and begin your registration, please use the button below. Register Today
