ATTENTION CEOS AND ACCOUNTING TEAM LEADERS In a recent audit of our P2P services and growing volumes we uncovered a problem with our billing software related to P2P processing. Click here to view a summary explaining the issue and how your credit union will receive a credit on your March invoice. If you have any… Read more »
FISERV Bill Pay Mobile Enhancements – Join Us for an Upcoming Training Session
ATTENTION CREDIT UNIONS USING FISERV BILL PAY FISERV bill pay clients – don’t forget that February will see a release of mobile enhancements, which will allow your members to accept disclosures/terms and conditions, manage their payees, submit payment inquiries, process A2A requests, and connect to person to person all using their mobile device! The full… Read more »
FISERV Bill Pay Mobile Enhancements Arriving in February
ATTENTION CREDIT UNIONS USING FISERV BILL PAY We are excited to announce the upcoming release of FISERV bill pay mobile enhancements. These new features will allow your members to accept disclosures/terms and conditions, manage their payees, submit payment inquiries, process A2A requests, and connect to person to person all using their mobile device! We want… Read more »
Learn About the New Multi-Vendor Bill Pay Infrastructure
Join Nicole Cooper of the SettleMINT EFT team as she discusses the NEW Bill Pay infrastructure, which arrived on November 10th. Even if your credit union does not plan to use multiple Bill Pay vendors, the changes in this update affect EVERYONE who uses Bill Pay. Topics covered will include: New Bill Pay Infrastructure Separation… Read more »
Multi-Vendor Bill Pay Release Updates
As a reminder, this Sunday, November 10, we will be performing major changes to the bill pay infrastructure. These changes will affect EVERYONE who uses bill pay. We will post any miscellaneous alerts related to the release here. A separate email will not be sent for each update.
A New Bill Pay Infrastructure Arrives on November 10
Mark Your Calendars: Bill pay is changing on November 10, and every credit union needs to be ready! We have completely revamped the bill pay and P2P configuration infrastructure, allowing credit unions to support any combination of multiple bill pay and/or P2P vendors for members. CUs can now move to a bill pay solution for… Read more »
This Week’s Bill Pay Challenges and Our Path to the Future
From the desk of Randy Karnes, CU*Answers CEO CU*Answers apologizes for the interruptions and issues with bill pay programs this week. I’m sure most of you are aware of the major goals we are pushing for, as we promised to change the game when it came to bill pay vendor services and our network. It… Read more »
Video of the Week: Setting Up an eBill
Setting Up an eBill in It’s Me 247 Bill Pay Need a quick way to show members how to set up an eBill in It’s Me 247 Bill Pay? Refer them to this video, which has been viewed 4,776 times! Play Video Check out our entire collection of video tutorials in the Show Me the… Read more »
Expand Your Loan Portfolio with 1-Click Loans!
1-Click Credit Card Loans bring a new approach to how your credit union can promote loans to members, by pre-approving members without an application, credit pull, or underwriting. Your credit union can build a list of members who qualify for the product based on your institution’s guidelines. Members who qualify will then see an offer in online banking that they can accept at any time!
Ready to sign up for 1-Click Loans? Click below to visit the store!
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Congratulations CU*Answers & Payveris!
Best Customer Data Implementation Award
Payveris worked with CU*Answers, a Credit Union Service Organization (CUSO) that pools together resources from a large number of smaller credit unions, to provide services that aren’t accessible to individual credit unions. The companies created a data exchange and bill pay dashboards that unlock insights for hundreds of credit unions.
Asterisk Intelligence Week
Asterisk Intelligence Week is coming soon! For people who analyze data or manage data, this educational event offers sessions to expand skills and discuss strategies for proving data’s value to your credit union.
Come out to CU*Answers’ headquarters for in-person sessions with data peers in the network, or sign up for one of several free webinars!
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