As of our 26.05 release, new denial fields have been introduced to CU*Forms, along with a form setting that enables denial information to populate directly back to the core system. While we updated our default denial notice, any credit union with a custom denial notice will need to update their form. WHAT’S NEW? With the… Read more »
Join us for a Conversation on Plastics as we explore ISOCUDTA! What can your credit union do with this data? Are you aware of all the features we support? During this session, we will discuss topics including: MCC rebate for debit cards MCC rebate for credit cards MCC Loan category rates Viewing card number on statements… Read more »
Take a look back at some important topics from the first half of May 2026: Arriving with CBX 26.05: New Password Settings for CBX Arriving with CBX 26.05: New Password Settings for It’s Me 247 & BizLink 247 April Owner’s View Monthly Recap 2026 Education Spotlight – Xpress Teller Techniques Make the Most of Your… Read more »
As a reminder, the CBX 26.05 release will be deployed to Online, Self-Processing and Site-Four credit unions this weekend, on May 17th. We will be posting any/all issues related to the 26.05 release on the Alerts page, compiled into a single alert post, which can be accessed via the button below. We will not be sending out any… Read more »
Current Hot Topics in Lending. If you missed our recent announcements, check out our handy recap in this edition of the Lender*VP Newsletter! A reminder for Collections Services clients: After careful consideration of our services and resource requirements, as well as a review of the market, we have decided that we need to make… Read more »
Does your credit union offer Interest-Only Loans through CBX? Join one of our upcoming webinars as we discuss enhancements to Interest-Only Loans that will be rolling out later this summer! We’ll detail the changes that are being implemented, what your members can expect, and how your credit union should prepare for these enhancements. Click the… Read more »
For all 1Click Offer users in the network, Lender*VP would like to remind you of the following recommendations prior to sending out offers to members: Before you run your batch flood to your membership, it is important to run a test offer. This is done in a similar manner as defining your offer, but instead… Read more »
The Head Teller Vault/Change Fund Management course covers the process of selling, buying, and transferring cash to and from both the bank and tellers. This course will cover tips on balancing the vault and helping tellers balance cash drawers. We’ll also bring special attention to member-correction and teller-line adjustments. By the completion of this course,… Read more »
The Imaging Solutions 26.05 release is coming on May 17th, 2026. In preparation of this release, we wanted to inform you of important upcoming changes to Native Receipts, CU*Forms, iDocVAULT, and eDOCSignature. Highlights of the 26.05 Imaging Solutions Release Include: CU*Forms Important Update: Changes to how long inactive FormFLOWs are saved. New permission that allows staff to… Read more »
Attention Lender*VP clients who utilize QCash: as of June 2026, QCash pricing is increasing to $2.00 per booked loan. This new pricing will be reflected beginning with your July 2026 invoice. If you have any questions, please reach out to the Lender*VP team at lendervp@cuanswers.com.
The CU*Answers Quarterly Contests and Cooperative Campaigns are Ready for 2026! You can place orders now for the 2026 Quarterly Contests and Cooperative Campaigns. Also new for 2026 is the CU*Answers Booster Pack! This pack contains 6 banners optimized for mobile 8.0 and online banking. Click the button below to learn more. Learn More
Take a look back at some important topics from the last half of April 2026! View Topics
A new way to interact with your CUSO and your peers. This new series will take traditional focus groups to a whole new level. Learn More
