This course takes a detailed look at the functions available in the core that assist staff in delivering superior service to members when closing memberships and accounts. The course also touches on using CU*Forms when closing memberships and accounts. By the completion of this course, participants will be able to: Navigate Tool #22 Close Memberships/Accounts. Navigate CU*Forms… Read more »
Earn up to a $3,000 CollabRebate* for testing new CBX tools and features coming with the 26.10 release! Learn more about enhancements coming in the October release, eligibility requirements for joining the beta pool, and what you will need to do to receive the CollabRebate reward. Interested in joining the Beta Pool? Use the link… Read more »
We’ve recently updated our documentation for the July 21st, 2026 project deployments, with revised information on Employee Security Updates to the CBX LOS. Click the button below to view the updated documentation. View Release Notes
CU*Answers invites you to meet to our network partner, Legal Karma. Legal Karma brings estate planning packages to your members with unlimited white-glove support, conveniently integrated through platforms they already utilize. Join CU*Answers and our friends from Legal Karma to learn about the estate services that Legal Karma can offer to your credit union and the… Read more »
![[The Pulse] 2026 Business Continuity Plan: Mid-Year Revision Now Available](https://www.cuanswers.com/wp-content/uploads/The-Pulse-Disaster-Recovery-email-banner-7.21-300x121.png)
As your core data processor, we continue to invest in high availability and recovery strategies to ensure that the products and services you count on us for are there when you need them. Implementing those strategies and responding when uncertainty happens requires a well-designed and thoroughly tested plan. We’ve recently updated the 2026 CU*Answers Business Continuity Plan and… Read more »
The industry is abuzz about “instant payments” and the RTP® and FedNow® Service payment rails! Join us for another conversation about our projects around instant payments, including: Experiences from credit unions utilizing the FedNow® payment rail. Updates on the Send and Request for Payment functions. We will discuss Zelle® and P2P services. What are the next steps for credit unions… Read more »
Attention Paymentus clients: As of this morning, July 21st, multiple updates were deployed for clients who partner with Paymentus, as well as members of these financial institutions. The deployments include: PASS The Search Electronic Biller feature has been added for users with select roles. An update to automated returned mail notification emails. An update to… Read more »
Attention credit unions who use Fiserv as their card processor for debit or credit: A new enhancement is now available, which gives you the ability to dual line emboss credit and debit cards for individual memberships (MI). Setting these options in the vendor and credit union configurations allows your credit union the choice of organization… Read more »
Lender*VP invites you to learn all about their newest product for lending, CU*Chat! A chat platform built into the loan application workflow in CBX, CU*Chat allows borrowers and staff to easily communicate about loan applications. Whether it’s gathering references, verifying collateral information or requesting support documents, any and all communication with the borrower is seamless… Read more »
Earlier this year, your credit union may have been informed of new compliance rules pertaining to RTP® from The Clearing House. This new rule dictates that all clients who receive immediate payments be required to display data specific to RTP® transactions in fields visible to the end customer/member. The Clearing House recently extended the deadline to comply… Read more »
Are you looking to bolster your lending portfolio but don’t have the time or resources to dedicate to it? You can hire the Lender*VP team to send out recurring 1Click campaigns for you! 1Click Offers are easy for your members, why not make them just as easy for your credit union too!
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The CU*Answers Quarterly Contests and Cooperative Campaigns are Ready for 2026! You can place orders now for the 2026 Quarterly Contests and Cooperative Campaigns. Also new for 2026 is the CU*Answers Booster Pack! This pack contains 6 banners optimized for mobile 8.0 and online banking. Click the button below to learn more. Learn More
A new way to interact with your CUSO and your peers. This new series will take traditional focus groups to a whole new level. Learn More
