Attention Fiserv clients using STAR® Northeast Debit Processing: Fiserv will be performing an OS upgrade associated with switch and processing services in the Omaha, Nebraska and the Chandler, Arizona data centers. Additionally, during this period, Fiserv will be conducting a business disaster recovery exercise. Please note that this will only affect Fiserv clients who are currently utilizing… Read more »
While our Spring and Fall releases deliver major enhancements, our Tuesday minor releases provide ongoing improvements, fixes, and smaller feature enhancements throughout the year. The following documentation details the June 23rd, 2026 updates, along with tool and programming changes. View Release Notes
Documentation Digest is your go-to knowledge base for questions relating to software, products and services from CU*Answers. This email series highlights resources that we think your credit union will find helpful, including Help topics, booklets, videos and more! Click on the links below for a deeper dive into each item, and don’t forget to share… Read more »
Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. Watch the video below to hear Geoff’s insight on this week’s topics. Have a question for Geoff? Have a question for Geoff? We’re gathering questions for possible inclusion in future episodes of Two for Tuesday and… Read more »
Does your credit union offer Interest-Only Loans through CBX? Join our upcoming webinar as we discuss enhancements to Interest-Only Loans that will be rolling out later this summer! We’ll detail the changes that are being implemented and how your credit union should prepare for these enhancements. Click the button below to register! Wednesday, June 24th 3:00… Read more »
Attention MessagePay clients: Tomorrow, June 23rd, we will be deploying Project #68047. Following this deployment, 360 mortgages will now be included in the data that is sent to MessagePay, meaning your members will now see those loan types to make payments on. This update will be reflected for members beginning Wednesday, June 24th. Please note:… Read more »
Join the Lender*VP team for a demo of the newly released 1Click Relationship Offers! Learn how you can push 1Click Offers to your members based on their relationship to the credit union using CLR Path. We’ll offer a look at examples in the CLR Path Program and go through the internal process of launching these offers,… Read more »
As a reminder, HELOC Contract Variable Rates will need to be updated prior to Wednesday, July 1st. Ahead of this rate change, we would like to remind your credit union of a few key items. We have put together a document, linked below, which covers important items related to the rate changes. This include topics such as:… Read more »
***This announcement applies to credit unions who received the associated email.*** Time for another quick update about milestones in the project to shift former Magic-Wrighter products to SWIVEL resources. (See our previous update sent in April.) If you have signed a contract to continue with SWIVEL services: Migrations from LoanPay Xpress (either standalone from your website and/or… Read more »
Does your credit union offer Interest-Only Loans through CBX? Join our upcoming webinar as we discuss enhancements to Interest-Only Loans that will be rolling out later this summer! We’ll detail the changes that are being implemented and how your credit union should prepare for these enhancements. Click the button below to register! Wednesday, June 24th 3:00… Read more »
With the 1Click Autopilot program, you can hire the Lender*VP team to process your 1Click offers for you! Let us do the query work and push out those offers into online banking on the date you specify with your chosen offer type! To learn more, click the button below. Learn More
The CU*Answers Quarterly Contests and Cooperative Campaigns are Ready for 2026! You can place orders now for the 2026 Quarterly Contests and Cooperative Campaigns. Also new for 2026 is the CU*Answers Booster Pack! This pack contains 6 banners optimized for mobile 8.0 and online banking. Click the button below to learn more. Learn More
If you or your team members have administrative privileges in TLC, we invite you to join an upcoming webinar for a dive into available features. This event will detail how to add and manage employee data, how to schedule courses and exams, as well as the process of running reports. Use the button below to register now! Register Now
