Twice each year, CU*Answers tests our ability to redirect CBX core-processing from our production data centers to our high-availability (HA) data centers. The next HA rollover is scheduled for Sunday, March 8th. The rollover is scheduled to begin at 3:00 AM ET on Sunday, March 8th with the rollback planned for 3:00 AM ET on Sunday, March 15th. There will be… Read more »
Take a look back at some important topics from the first half of February 2026: Make the Most of Your Credit Union’s Initiatives with Strategic Release Management! It’s Time for IBM iAccess Upgrades! Complete Yours by 2/27/2026 January Owner’s View Monthly Recap How Do I Add or Remove Security Officers? Here Comes the Next Collections… Read more »
Attention credit unions that offer 1Click Loans: If you are needing to complete any updates to your 1Click forms, remember that the update will need to be handled within the CU*Forms environment. Please keep in mind that following the switch to CU*Forms for 1Click forms, all 1Click forms would need to be built within CU*Forms… Read more »
Imaging Solutions invites you to join our CU*Forms workshop series! Hosted weekly, these one-hour workshops are designed to help your credit union get the most out of programming forms, setting up FormFLOW and membership products, eSign workflows, and more! We’ll highlight helpful tips and tricks, and answer any questions you might have relating to CU*Forms. Click… Read more »
The CU*Answers Cards & Payments Team wants to hear from you! We are asking network credit unions to complete the survey linked below, to provide us with insights on how you are using ATM/debit and in-house credit cards. Your feedback is valuable to us and helps us in continuing to provide excellent service now and in… Read more »
Are you ready to expand your credit card options and have access to your accounts on CBX? If the answer is Yes (and why wouldn’t it be) then let’s get to work on it! Our partners are excited to be able to offer all of our credit unions what they call pass through access options to… Read more »
As a reminder, the next Rollover event for It’s Me 247 online/mobile banking (OLB) and BizLink 247 online banking for business is scheduled to begin on Wednesday, February 18th at 6:00 AM ET (3:00 AM PT) and will conclude on Thursday, February 19th at 6:00 AM ET (3:00 AM PT). During this period, online and mobile… Read more »
Current Hot Topics in Lending. If you missed our recent announcements, check out our handy recap in this edition of the Lender*VP Newsletter! Upcoming Events – there’s still time to register for these webinars! Here Comes the Next Collections Roundtable! Thursday, February 19th, from 9:30 AM – 12:00 PM ET or 1:30 PM… Read more »
***This announcement applies to credit unions who received the associated email.*** CU*Answers Collections Services takes a different approach to collection work. Our team of experienced collectors aim to work with your members to resolve their delinquency issues. By analyzing members’ delinquency challenges and asking open-ended questions, our team prioritizes bringing your members current and keeping… Read more »
You recently may have noticed G/L series 198.xx and 199.xx appearing on your financial statement as Xtend Shared Branching. In January 2026, Xtend completed the previously announced project of changing from 134.xx income G/Ls, to 199.xx to align with the 999.xx liability G/L. The 134.xx series have been released and are available for use. Series 198.xx and… Read more »
With the 1Click Autopilot program, you can hire the Lender*VP team to process your 1Click offers for you! Let us do the query work and push out those offers into online banking on the date you specify with your chosen offer type! To learn more, click the button below. Learn More
Are you looking to bolster your lending portfolio but don’t have the time or resources to dedicate to it? You can hire the Lender*VP team to send out recurring 1Click campaigns for you! 1Click Offers are easy for your members, why not make them just as easy for your credit union too!
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The CU*Answers Quarterly Contests and Cooperative Campaigns are Ready for 2026! You can place orders now for the 2026 Quarterly Contests and Cooperative Campaigns. Also new for 2026 is the CU*Answers Booster Pack! This pack contains 6 banners optimized for mobile 8.0 and online banking. Click the button below to learn more. Learn More
