This course takes a detailed look at the functions available in the core that assist staff in delivering superior service to members when closing memberships and accounts. The course also touches on using CU*Forms when closing memberships and accounts. By the completion of this course, participants will be able to: Navigate Tool #22 Close Memberships/Accounts. Navigate CU*Forms… Read more »
In light of the events yesterday in which we disabled the Lumen connection on our high-availability circuit, we have made the decision to end the current high-availability exercise earlier than originally planned. We will begin the rollback process tomorrow morning, Friday, March, 13, beginning just after 12:00 AM ET. While we don’t have any reason to believe that… Read more »
This course takes a detailed look at the functions available in the core that assist staff in delivering superior service to members when opening memberships and accounts. The course also touches on using CU*Forms when opening memberships and accounts. By the completion of this course, participants will be able to: Navigate Tool #3 Open/Maintain Memberships and Accounts…. Read more »
A Native Receipts update is arriving on March 15th, 2026! This update introduces a more robust mechanism to support future beta releases, allowing us to test and deploy new features much faster. Since the legacy update mechanism (GOLD) has been retired, please review the details below to ensure your system is ready for the transition on March 15th…. Read more »
On February 17th, a project was deployed which allows for the creation of a new canned query for RTP® and FedNow® transactions. If your credit union is utilizing instant payment rails via RTP® from The Clearing House and/or The FedNow® Service, this query option can be accessed via Tool #1059: RTP and FedNow Transactions (DIRDAYLOG). Please note that your credit union… Read more »
***This announcement applies to credit unions who received the associated email.*** CU*Answers Collections Services are expanding! We are currently in the process of gauging interest from credit unions in several new states. Our collection agents use a member-based approach to not only collect delinquent payments, but also to work with members and create a plan to… Read more »
Join us for the Annual CU*Answers Golf Outing! Register for the CU*Answers Golf Outing, which will be held at the Saskatoon Golf Club during the 2026 Leadership Conference Week! Unwind after an exciting week of events with a round of golf, a cold drink, and a pig roast lunch. Thursday, June 18th 8:30 AM ET… Read more »
Earn up to a $3,000 CollabRebate* for testing new CBX tools and features coming with the 26.05 release! Learn more about enhancements coming in the May release, eligibility requirements for joining the beta pool, and what you will need to do to receive the CollabRebate reward. Interested in joining the Beta Pool? Use the link… Read more »
Register for the 2026 CU*Answers Leadership Conference! Join us for a discussion on the CUSO’s performance over the past year, as well as where we are looking to take ourselves next. We look forward to seeing you at this unique event – connect with your peers for an energizing and inspiring week focused on our… Read more »
If you or your team members have administrative privileges in TLC, we invite you to join an upcoming webinar for a dive into available features. This event will detail how to add and manage employee data, how to schedule courses and exams, as well as the process of running reports. Want to learn more about… Read more »
With the 1Click Autopilot program, you can hire the Lender*VP team to process your 1Click offers for you! Let us do the query work and push out those offers into online banking on the date you specify with your chosen offer type! To learn more, click the button below. Learn More
Are you looking to bolster your lending portfolio but don’t have the time or resources to dedicate to it? You can hire the Lender*VP team to send out recurring 1Click campaigns for you! 1Click Offers are easy for your members, why not make them just as easy for your credit union too!
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Take a look back at some important topics from the last half of February 2026! View Topics
