Important Training on Enhancements to Automated Payment Changes Arriving with CU*BASE 23.05

Important Training on Enhancements to Automated Payment Changes Arriving with CU*BASE 23.05

Arriving with the CU*BASE 23.05 Release are enhancements for automated payment changes, which will affect credit unions currently offering contract variable rates in MEMBER6.  In preparation for this, the Lender*VP team will be hosting special training sessions. We strongly recommend that credit unions who offer these contract variable rates in MEMBER6 register to have staff… Read more »

Apr 6, 2023

MOP (Membership Opening Process) 2.0 is Available for Credit Unions to Launch Today!

MOP (Membership Opening Process) 2.0 is Available for Credit Unions to Launch Today!

MOP 2.0 includes the following updates for your credit union: New updated look/feel of your credit union MOP site, including a new background header image that your credit union can include while a member is applying. State filtering – your credit union can now limit what states members are opening their memberships through MOP. eSign… Read more »

Apr 6, 2023

Need to Process TruStage Insurance Files? We can Help!

Need to Process TruStage Insurance Files? We can Help!

Looking to prepare and submit a membership file using the program that was developed for CUNA Mutual Group’s TruStage Insurance Program?  This is now handled by the CU*Answers Operations team, who can help process this request on your behalf! The processing cost is $100 for a one-time file submission.  To get started, click the button… Read more »

Apr 6, 2023

Check Out the NEW Topics Featured in this Edition of AnswerBook Digest!

Check Out the NEW Topics Featured in this Edition of AnswerBook Digest!

AnswerBook is your go-to knowledge base for questions relating to CU*BASE software, products and services from CU*Answers.  In this edition of AnswerBook Digest, we’re placing a spotlight on the following: Where can I get help for payment issues with 360-day interest calculation mortgages, interest accruals, and payment & interest corrections?  Check out this NEW topic! (AB 5307)… Read more »

Apr 6, 2023

Let Your Members Know About Inclement Weather Closings with Mobile Alerts, Powered by CU*Publisher

Let Your Members Know About Inclement Weather Closings with Mobile Alerts, Powered by CU*Publisher

Wouldn’t it be convenient to have the option to inform your members that specific branch locations will be closed due to inclement weather or power outages?  Look no further than Mobile Alerts!  Powered by CU*Publisher, this tool allows you to configure routine or one-time alerts for different platforms on both Android and iOS. If your… Read more »

Apr 4, 2023