Home | CU*Answers

Two for Tuesday

Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. View the Video

Custom Services New Name

Learn All About the NEW Online Banking Secured Loan Application

The Lender*VP and IRSC teams invite you to join one of our upcoming webinars, as we dive into the NEW online banking Secured Loan Application! We will demo the app and walk you through the process of setting it up in CU*Publisher! Use the button below to register for one of the upcoming webinars. Register Now

Get the Most Out of CU*Forms

Imaging Solutions invites you to join our CU*Forms workshop series! Hosted weekly, these one-hour workshops are designed to help your credit union get the most out of CU*Form. Click the button below to register! Register Now

2026 Education Catalog

Get your planners ready because there’s a wealth of training opportunities coming your way in 2026. You can click the button below to download a digital copy of the Education Catalog today!
Download Catalog

Join Us for a Dive into Administrator Features Available in TLC!

If you or your team members have administrative privileges in TLC, we invite you to join an upcoming webinar for a dive into available features. This event will detail how to add and manage employee data, how to schedule courses and exams, as well as the process of running reports. Click the button below to register today! Register Today

New for 2026: The CU*Answers Quarterly Contests & Cooperative Campaigns

The CU*Answers Quarterly Contests and Cooperative Campaigns are Ready for 2026! You can place orders now for the 2026 Quarterly Contests and Cooperative Campaigns. Also new for 2026 is the CU*Answers Booster Pack! This pack contains 6 banners optimized for mobile 8.0 and online banking. Click the button below to learn more. Learn More

Take a Look at the CU*Answers University Courses for December!

Each month, CU*Answers University hosts FREE web conferences and in-person events that highlight the many products and services our CUSO offers. Take a look at the courses we have coming up in December! Learn More

Previous Next

In Case You Missed It…

Take a look back at some important topics from the first half of December 2025! View Topics

FUEL Clients: Join Our Upcoming Roundtable Discussion!

Attention Lender*VP clients who utilize the FUEL Decision Model: we want to hear from you! Join Elliott Petty and Tom Heidenga for an upcoming roundtable event as they facilitate an open conversation on FUEL. Join your peers to share insights and voice questions relating to the FUEL Decision Model. Click the button below to register today! Register Today

Take a Look at the CU*Answers University Courses for January!

Each month, CU*Answers University hosts FREE web conferences that highlight the many products and services our CUSO offers. Take a look at the courses we have coming up in January! Use the button below to register today. Register Today

Video of the Week: CU*BASE GOLD Favorites – Part 4: Deleting a Favorites Group

CU*BASE GOLD Favorites – Part 4: Deleting a Favorites Group Need a quick way to show your employees how they can delete groups of Favorite Tools in CU*BASE? Refer them to this video, which has been viewed 1,702 times! Play Video Check out our entire collection of video tutorials in the Show Me the Steps Video… Read more »

May 15, 2023

Join Us for a Conversation on Plastics as We Discuss FUEL Authorizations

From fraud mitigation to mandates, batch maintenance to digital issuance, vendor consolidations to mandates, and everywhere in between, Conversations on Plastics is another avenue that allows Cards & Payments to explore the complex and exciting world of ATM, debit, and credit cards! Join our upcoming session on May 17th as we discuss FUEL Authorizations. Join… Read more »

May 11, 2023

CU Info Offers a Convenient Way to Update Your Credit Union’s Information!

CU Info Offers a Convenient Way to Update Your Credit Union’s Information! Wouldn’t it be great to update hours instantly? No more waiting or emailing thanks to CU Info, powered by CU*Publisher. With CU Info, it’s your product on your schedule! What Info Can I Manage? In addition to managing the members of your CU*Publisher… Read more »

May 11, 2023

Application Window is Now Open for the 2023 NCUA Cybersecurity Grant!

NCUA Grants Available to Help Cover Your Costs NCUA has announced grant programs as part of the 2023 Community Development Revolving Loan Fund, to assist low-income credit unions with providing their members products and services to strengthen their economic security. Qualified credit unions can apply for up to $10,000. Applications are accepted now through June… Read more »

May 11, 2023

Get a Behind-the-Scenes Look at the HA Rollover Process!

Have you ever wondered what goes on behind the scenes of the CU*Answers High-Availability (HA) Rollover exercise? Want a deeper understanding of what will be occurring with our upcoming HA Rollover on May 14th? Join us for a 30-minute webinar as we take a closer look into the process and highlight the ongoing investments we… Read more »

May 10, 2023

Rollover Event This Weekend – Updates to be Posted on CU*BASE Alerts Page

Don’t forget: this weekend, we will be testing our ability to redirect CU*BASE core-processing from our production data center to our high-availability (HA) data center. The Rollover event is scheduled to begin at 2:00 AM ET on Sunday, May 14th. Once completed, CU*BASE core-processing will be provided from systems at the HA data center for… Read more »

May 10, 2023

Check Out the NEW Topics Featured in this Edition of AnswerBook Digest!

AnswerBook is your go-to knowledge base for questions relating to CU*BASE software, products and services from CU*Answers. In this edition of AnswerBook Digest, we’re placing a spotlight on the following: We are interested in using the Abnormal Activity Monitoring Tools. Does AuditLink have any resources on this topic? Check out this NEW topic! (AB 5319) My credit… Read more »

May 9, 2023

Create and Maintain Your Own MOP Sites with MOP Manager

Have you heard about MOP Manager? This self-service option grants your credit union the ability to create your own credit union MOP sites, as well as the option to update any existing MOP sites that you may already be operating. MOP Manager also gives you the ability to make edits to homepage promotions, eligibility page,… Read more »

May 9, 2023

Two for Tuesday with CEO Geoff Johnson – 5/9/2023

Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. Watch the video below to hear Geoff’s insight on this week’s topics.

May 3, 2023

Video of the Week: CU*BASE GOLD Favorites – Part 3: Creating a Favorites Group

CU*BASE GOLD Favorites – Part 3: Creating a Favorites Group Need a quick way to show your staff how they can organize groups of Favorite Tools in CU*BASE? Refer them to this video, which has been viewed 1,845 times! Play Video Check out our entire collection of video tutorials in the Show Me the Steps Video Library!

May 8, 2023