Conversations On…
A new way to interact with your CUSO and your peers. This new series will take traditional focus groups to a whole new level. Learn More
Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. View the Video
Imaging Solutions invites you to join our CU*Forms workshop series! Hosted weekly, these one-hour workshops are designed to help your credit union get the most out of programming forms, setting up FormFLOW and membership products, eSign workflows, and more! We’ll highlight helpful tips and tricks, and answer any questions you might have relating to CU*Forms. Click the button below to register. Register Now
Each month, CU*Answers University hosts FREE web conferences and in-person events that highlight the many products and services our CUSO offers. Take a look at the courses we have coming up in August! Learn More
REPAY is an innovative, full-service payment technology and processing provider for credit unions. Interested in learning more about REPAY as a solution for your members? Click the button below to register for our upcoming webinar! Register Today
Retailer Direct is an indirect lending solution developed to offer third parties a direct integration into CU*BASE! Utilizing an online application portal, business retailers offering goods or services can finance loans for members and non-members alike with your credit union.
If you’d like a deeper dive into these features, Lender*VP invites you to join our upcoming webinar as we present a live demo of Retailer Direct! To register, click the button below. Register Today
A new way to interact with your CUSO and your peers. This new series will take traditional focus groups to a whole new level. Learn More
Take a look back at some important topics from the last half of July 2025! View Topics
Between Monday, August 18th and Wednesday, August 20th, we will be hosting on-site training in Grand Rapids, Michigan, followed by a series of webinars on Thursday, August 21st. These courses will focus on tactical skill instruction, strategy discussion and training solutions. Learn More
Each month, CU*Answers University hosts FREE web conferences and in-person events that highlight the many products and services our CUSO offers. Take a look at the courses we have coming up in June! Monday, June 5 3:30 PM – 4:30 PM ET Providing First-Class Customer Service to Members Register for web conference Tuesday,… Read more »
Join the Lender*VP team for a deep dive into Skip-a-Pay! See what other credit unions are doing, learn what’s working and what isn’t, and share ideas you have for Skip-a-Pay! What questions do you have about Skip-a-Pay? This is the perfect opportunity to share these with the Lender*VP team and collaborate with your community –… Read more »
Add the new license verification tool into your credit union’s MAP or MOP site! With this service members will be asked to take a selfie, as well as an image of the front and back of their driver’s license that will be submitted for verification – this is a fraud deterrence tool that can be… Read more »
AnswerBook is your go-to knowledge base for questions relating to CU*BASE software, products and services from CU*Answers. In this edition of AnswerBook Digest, we’re placing a spotlight on the following: We are interested in learning more about the Automated CTR Upload service. Where do I learn more? Check out this NEW topic! (AB 5321) We’re also pleased… Read more »
Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. Watch the video below to hear Geoff’s insight on this week’s topics.
Friday, May 26 3:30 PM – 4:00 PM ET This Month’s Focus Statement Insert Reminders The monthly Statement Insert Reminder helps your credit union stay on track with deadlines and details on preparing your Statement Message Inserts and eStatements for members. The Statement Insert Reminder also includes additional information for Statement Onserts, Statement Mailing and… Read more »
Join Nicole Cooper, SettleMINT Team Lead, for this month’s Learning Café! Nicole will lead a discussion on Online Credit Cards, detailing how credit card loans are created in CU*BASE, the Instant Card Issue feature, card maintenance, transaction inquiries and more. Interested in learning more about Online Credit Cards? Click the button below to register today!… Read more »
ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS: Join Us for a Roundtable Recap! Attend the Roundtable Recap to hear about hot topics that were discussed at the most recent Collections Roundtable on May 11th. Use the link below to register! Thursday, May 25 1:00 PM – 2:00 PM ET Join the Webinar Interested in joining… Read more »
Join us for the Annual CU*Answers Golf Outing! Register for the CU*Answers Golf Outing, which will be held at the Saskatoon Golf Club during the 2023 Leadership Conference Week! Unwind after an exciting week of events with a round of golf, a cold drink, and a pig roast lunch. Thursday, June 22 8:30 AM ET… Read more »
CU*BASE GOLD Favorites – Part 4: Deleting a Favorites Group Need a quick way to show your employees how they can delete groups of Favorite Tools in CU*BASE? Refer them to this video, which has been viewed 1,702 times! Play Video Check out our entire collection of video tutorials in the Show Me the Steps Video… Read more »
A new way to interact with your CUSO and your peers. This new series will take traditional focus groups to a whole new level. Learn More
Between Monday, August 18th and Wednesday, August 20th, we will be hosting on-site training in Grand Rapids, Michigan, followed by a series of webinars on Thursday, August 21st. These courses will focus on tactical skill instruction, strategy discussion and training solutions. Learn More
Take a look back at some important topics from the last half of July 2025! View Topics
The next GOLD updates are currently scheduled for: