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Learn All About Using CBX Tools for Compliance with the Bank Secrecy Act

Do you have supervisory personnel who would like to learn more about the configurations and operation of CBX tools for use in monitoring, evaluating, and reporting on events associated with BSA compliance? Encourage them to register for our upcoming webinar! Use the button below for more information and registration. Register Now

Join Network Services for our October Boot Camp

Join us October 29th and 30th for a two-day boot camp! This is an opportunity for your credit union IT members build their knowledge of core product deployment and support. Please note: seating for this event is limited – if you are interested in attending, we encourage you to sign up soon! Use the button below to register today. Register Now

Have You Heard About CU Info?

Have You Heard About CU Info? CU Info allows you to dynamically update your credit union’s information across CU*Publisher products like your Membership Opening sites (MAP/MOP), Mobile 6.0 and the upcoming Biz Mobile 1.0 and Micro Apps. What Info Can I Manage? In addition to managing the members of your CU*Publisher team, you can edit… Read more »

Aug 28, 2023

Video of the Week: Printing a Report Created Using Report Builder

Printing a Report Created Using Report Builder Need a quick way to show your staff how they can save and print a report created using the CU*BASE Report Builder Tool? Refer them to this video! Play Video Check out our entire collection of video tutorials in the Show Me the Steps Video Library!

Aug 28, 2023

Join CU*Answers and SavvyMoney to Learn About Robust Credit Score Solutions that can Help Bolster Customer Relationships!

SavvyMoney offers robust credit score solutions that empower you with digital personalization and real-time analytics, which can help you to strengthen and deepen your relationships with customers. If you’re interested in learning more, we invite you to join our upcoming webinar! Use the button below to register today. Have questions? Reach out to us at lendervp@cuanswers.com. … Read more »

Aug 24, 2023

AuditLink Invites You to Join Us for a Conversation on BSA!

Join us for a conversation on BSA (Bank Secrecy Act)! During this session, we will discuss how to utilize the run sheets that AuditLink provides, as well as how to monitor accounts. This event is a great opportunity for credit unions who already use AuditLink’s services to gain further insight into what AuditLink expects from… Read more »

Aug 24, 2023

License Verification Tool is Now Available with MOP 3.0!

Add the new license verification tool into your credit union’s MAP or MOP site! With this service members will be asked to take a selfie, as well as an image of the front and back of their driver’s license that will be submitted for verification – this is a fraud deterrence tool that can be… Read more »

Aug 24, 2023

Check Out the NEW Topics Featured in this Edition of AnswerBook Digest!

AnswerBook is your go-to knowledge base for questions relating to CU*BASE software, products and services from CU*Answers. In this edition of AnswerBook Digest, we’re placing a spotlight on the following: How many end-of-month (EOM) files does CU*BASE retain for online clients to access without assistance from operations? I use this especially with dashboards and reports. Check… Read more »

Aug 23, 2023

Conversations On Education: Exercises for Success – Lending

Join us for a conversation on Education! Designed especially for credit union education coordinators and trainers, this group discusses topics such as how to set up an education plan and calendar, best practice techniques for training new employees and keeping existing employee skills up to date, and how to take advantage of all the resources… Read more »

Aug 23, 2023

Arriving in October: Price Increase to CU*BASE Custom Training Edition

Attention CU*Answers clients: effective October 1st, 2023, pricing for CU*BASE Custom Training Edition (CTE) will be increasing. The monthly cost will increase from $250.00 per month to $350.00 per month. These price increases will apply to any/all clients using CTE, including current subscribers. This is the first time we’ve adjusted prices since CTE was first… Read more »

Aug 22, 2023

The Next HA Rollover is Coming September 17th – We Need You to Perform a Connectivity Test!

Twice each year, CU*Answers tests our ability to redirect CU*BASE core-processing from our production data center in Kentwood, MI to our high-availability (HA) data center in Yankton, SD. The next HA rollover is scheduled for Sunday, September 17th. The rollover is scheduled to begin at 2:00 AM ET on Sunday, September 17th with the rollback… Read more »

Aug 22, 2023

Do You Have a New Member Service Representative?

Join the Client Services and Education Team as we explore a day in the life of a Member Service Representative. This course is geared toward new team members or current staff that would like a refresher in CU*BASE GOLD. We will concentrate on the tools that help users answer various member inquiries relating to accounts… Read more »

Aug 22, 2023

CU*Answers

Two for Tuesday

Take a Look at the CU*Answers University Courses for October!

Learn All About Using CBX Tools for Compliance with the Bank Secrecy Act

Join Network Services for our October Boot Camp

Join CU*Answers and SavvyMoney to Learn All About Our Robust Credit Score Solutions!

In Case You Missed It…

Take Advantage of the NEW 1Click Autopilot Program!

Pull Up a Seat for a Learning Café Session

Have You Heard About CU Info?

Video of the Week: Printing a Report Created Using Report Builder

Join CU*Answers and SavvyMoney to Learn About Robust Credit Score Solutions that can Help Bolster Customer Relationships!

AuditLink Invites You to Join Us for a Conversation on BSA!

License Verification Tool is Now Available with MOP 3.0!

Check Out the NEW Topics Featured in this Edition of AnswerBook Digest!

Conversations On Education: Exercises for Success – Lending

Arriving in October: Price Increase to CU*BASE Custom Training Edition

The Next HA Rollover is Coming September 17th – We Need You to Perform a Connectivity Test!

Do You Have a New Member Service Representative?

In Case You Missed It…

Pull Up a Seat for a Learning Café Session

Conversations On…

GOLD Updates

Popular Posts

Contact Us!

Two for Tuesday

Take a Look at the CU*Answers University Courses for October!

Learn All About Using CBX Tools for Compliance with the Bank Secrecy Act

Join Network Services for our October Boot Camp

Join CU*Answers and SavvyMoney to Learn All About Our Robust Credit Score Solutions!

GOLD Updates

Popular Posts

Contact Us!

Popular Client News