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New for 2026: The CU*Answers Quarterly Contests & Cooperative Campaigns

The CU*Answers Quarterly Contests and Cooperative Campaigns are Ready for 2026! You can place orders now for the 2026 Quarterly Contests and Cooperative Campaigns. Also new for 2026 is the CU*Answers Booster Pack! This pack contains 6 banners optimized for mobile 8.0 and online banking. Click the button below to learn more. Learn More

Looking for Ways to Elevate Your Offerings within OLB? Check Out Layout 2!

Looking for New Ways to Elevate Your Offerings within OLB? Check Out Layout 2! Credit unions interested in elevating their offerings with an enhanced and feature-rich version of It’s Me 247 Desktop have the option to select It’s Me 247 Desktop: Layout 2 as an upgraded product with a monthly fee. It’s Me 247 Desktop… Read more »

Oct 2, 2023

Video of the Week: CU*BASE GOLD First-Time Login – Part 2: ProDOC

CU*BASE GOLD First-Time Login – Part 2: ProDOC Need a quick way to show new employees how they can set up ProDOC to automatically launch when logging into CU*BASE? Refer them to this video! Play Video Check out our entire collection of video tutorials in the Show Me the Steps Video Library!

Oct 3, 2023

Upgrade to Check Image Retrieval for Alloya Clients Arriving 10/17/23

As previously announced, Alloya is upgrading their check image retrieval process and all CU*Answers clients using Alloya for their check image retrieval need to be migrated to the new, more secure certificate-based retrieval method. All Alloya credit unions will be moved to the new certificate-based retrieval method on Tuesday, October 17th around 9:00 AM ET…. Read more »

Oct 2, 2023

Join Us for CEO Strategies Week 2023!

Mark your calendars for CEO Strategies Week 2023! This year’s event will take place November 7th and 8th at the Sheraton Grand Rapids Airport in Grand Rapids, Michigan. Join your peers for a discussion on strategic development plans for the network, including a big picture look at our tools and implementation strategies for the coming… Read more »

Oct 2, 2023

A Reminder for Experian Clients: Update Your Password Every 90 Days

A reminder for clients who use Experian for credit pulls: Experian passwords expire every 90 days. Experian will send your financial institution a reminder when your password is set to expire. Please remember to update your password accordingly every 90 days and to update us each time that this process has been completed. This will… Read more »

Oct 2, 2023

In Case You Missed It – Late September 2023

Take a look back at some important topics from the second half of September 2023: Take a Look at the CU*Answers University Courses for October! Join Us for CEO Strategies Week 2023! CU Info Offers a Convenient Way to Update Your Credit Union’s Information! CU*BASE Release 23.10 is Arriving Soon! Activate LoanPay Xpress Now in… Read more »

Sep 29, 2023

Don’t Forget: Vehicle Valuation Price Increase Arriving in October

Attention CU*Answers clients: effective October 1st, 2023, pricing for J.D. Power Vehicle Valuations will be increasing. The monthly cost will increase from $52.50 per month to $55.00 per month, while valuation costs will increase from $0.21 per valuation to $0.22 per valuation. These price increases will apply to all clients using the service, including current… Read more »

Sep 28, 2023

Have You Taken Advantage of these Features in Mobile Manager?

Have You Taken Advantage of these Features in Mobile Manager? Your credit union can upload banners to market new loan promotions. Members can then click on these banners to begin the application process! Want to promote new products like PayAnyone* or Bill Pay? Add banners or ads on the home screen menu. Have an event… Read more »

Sep 28, 2023

Get the Most from Your VantageScore Credit Pulls – Check Out These Features Today!

Did you know: if you are using a VantageScore model for credit pulls through TransUnion, you can also share these scores with your members in It’s Me 247 online banking at no extra cost? Scores can be configured to display based on how long ago they were pulled. Members who do not have a recent… Read more »

Sep 28, 2023

Are All Phone Systems the Same?

What phone system do you use? Xtend is in the throes of selecting a new partner for our contact center needs, which got us thinking – what do our clients use? Do they like what they have? What have they found works well on their platform and what are the negatives? We would appreciate any… Read more »

Sep 27, 2023

CU*Answers

Two for Tuesday

Get Ready for the Next Collections Roundtable

Custom Services New Name

Learn All About the NEW Online Banking Unsecured Loan Application & Storefront

Pull Up a Seat for a Learning Café Session

New for 2026: The CU*Answers Quarterly Contests & Cooperative Campaigns

Take a Look at the CU*Answers University Courses for November!

Conversations On…

Take Advantage of the NEW 1Click Autopilot Program!

Dive into Administrator Features Available in TLC

Looking for Ways to Elevate Your Offerings within OLB? Check Out Layout 2!

Upgrade to Check Image Retrieval for Alloya Clients Arriving 10/17/23

Join Us for CEO Strategies Week 2023!

A Reminder for Experian Clients: Update Your Password Every 90 Days

In Case You Missed It – Late September 2023

Don’t Forget: Vehicle Valuation Price Increase Arriving in October

Have You Taken Advantage of these Features in Mobile Manager?

Get the Most from Your VantageScore Credit Pulls – Check Out These Features Today!

Are All Phone Systems the Same?

In Case You Missed It…

Take Advantage of the NEW 1Click Autopilot Program!

Conversations On…

GOLD Updates

Popular Posts

Contact Us!

Two for Tuesday

Get Ready for the Next Collections Roundtable

Custom Services New Name

Learn All About the NEW Online Banking Unsecured Loan Application & Storefront

Pull Up a Seat for a Learning Café Session

New for 2026: The CU*Answers Quarterly Contests & Cooperative Campaigns

Take a Look at the CU*Answers University Courses for November!

GOLD Updates

Popular Posts

Contact Us!

Popular Client News