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Two for Tuesday 

Two for Tuesday

Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. View the Video

Here Comes the Next Collections Roundtable! 

Here Comes the Next Collections Roundtable!

Join us for the FREE Collections Roundtable, an open forum discussion on collection laws, internal procedures, and CU*BASE processes. This quarter’s roundtable session will be hosted virtually. Join us for the third session of the 2025 Collections Roundtable Series – for whichever session you’d like, or both! Click the button below to sign up today. Register Today

Lender*VP Invites You to Learn About REPAY Payment Solutions 

Lender*VP Invites You to Learn About REPAY Payment Solutions

REPAY is an innovative, full-service payment technology and processing provider for credit unions. Interested in learning more about REPAY as a solution for your members? Click the button below to register for our upcoming webinar! Register Today

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In Case You Missed It…

In Case You Missed It…

Take a look back at some important topics from the last half of July 2025! View Topics

Conversations On…

Conversations On…

A new way to interact with your CUSO and your peers.  This new series will take traditional focus groups to a whole new level. Learn More

Take Advantage of the NEW 1Click Autopilot Program!

Take Advantage of the NEW 1Click Autopilot Program!

With the 1Click Autopilot program, you can hire the Lender*VP team to process your 1Click offers for you!  Let us do the query work and push out those offers into online banking on the date you specify with your chosen offer type! To learn more, click the button below. Learn More

Upgrade to Check Image Retrieval for Catalyst Clients Arriving 8/15/23

Upgrade to Check Image Retrieval for Catalyst Clients Arriving 8/15/23

As previously announced, Catalyst is upgrading their check image retrieval process and all CU*Answers clients using Catalyst for their check image retrieval need to be migrated to the new, more secure certificate-based retrieval method.  All Catalyst credit unions will be moved to the new certificate-based retrieval method on Tuesday, August 15th around 9:00 AM ET…. Read more »

Client NewsCU*Answers
Jul 18, 2023

Strategic Shorts: Attaching Goals to Key Metrics

Strategic Shorts: Attaching Goals to Key Metrics

Analytics Booth helps credit union executives and managers capture, visualize, and use data analytics to guide their business decisions and minimize risk.  Strategic Shorts is a video series that teaches you how to accomplish this. In today’s video, Josh Peacock highlights how you can attach organizational goals to key metrics for your credit union.  Goals… Read more »

Analytics BoothAsterisk IntelligenceClient NewsCU*Answers
Jul 18, 2023

Best Practices for Your Email Upkeep: Bounce Backs for Emails Sent via CU*BASE

Best Practices for Your Email Upkeep: Bounce Backs for Emails Sent via CU*BASE

Following the issues that were encountered with email delivery and bounce-backs in late April, we’ve made some changes at CU*Answers relating to how we handle emails and similar methods of communication.  We have prepared AnswerBook topics which provide greater detail on these changes. When emails that are sent via CU*BASE bounce back as invalid, what… Read more »

Client NewsCU*Answers
Jul 18, 2023

Join a Conversation on Data – July 20!

Join a Conversation on Data – July 20!

Join a Conversation on Data with your credit union peers, hosted by CU*Answers’ Asterisk Intelligence.  Meetings are held via Zoom in the style of open forum discussion or presentation.  Please come prepared with a question or suggestion for the group on the topic of Data Mining/Data Processing – you’ll be able to submit your question… Read more »

Client NewsConversations OnCU*AnswersLender*VP
Jul 18, 2023

Two for Tuesday with CEO Geoff Johnson – 7/18/2023

Two for Tuesday with CEO Geoff Johnson – 7/18/2023

Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following.  Watch the video below to hear Geoff’s insight on this week’s topics.  

Client NewsCU*AnswersLeadershipTwo for Tuesdays
Jun 27, 2023

Join Lender*VP for a Conversation on the FUEL Decision Model!

Join Lender*VP for a Conversation on the FUEL Decision Model!

Join the Lender*VP team for a deep dive into the FUEL Decision Model!  Do you need a solution for automated decisions?  Maybe you already use FUEL but want to see how other credit unions are using it too! What questions do you have about FUEL?  This is the perfect opportunity to share these with the… Read more »

Client NewsConversations OnCU*AnswersLender*VP
Jul 17, 2023

Have You Heard About CU Info?

Have You Heard About CU Info?

Have You Heard About CU Info? CU Info allows you to dynamically update your credit union’s information across CU*Publisher products like your Membership Opening sites (MAP/MOP), Mobile 6.0 and the upcoming Biz Mobile 1.0 and Micro Apps. What Info Can I Manage? In addition to managing the members of your CU*Publisher team, you can edit… Read more »

Client NewsCU*AnswersInternet Retailer Support Center
Jul 17, 2023

Video of the Week: Creating a Collection Card

Video of the Week: Creating a Collection Card

Creating a Collection Card Need a quick way to show your staff how they can create a collection card in CU*BASE?  Refer them to this video! Play Video Check out our entire collection of video tutorials in the Show Me the Steps Video Library!

Client NewsCU*Answers
Jul 17, 2023

Leadership 2023 Recap: Instant Issue Cards

Leadership 2023 Recap: Instant Issue Cards

If you missed the 2023 CU*Answers Leadership Conference or want a convenient way to review materials discussed at this year’s event, we’ve got you covered!  Today’s hot topic comes from Cards & Payments! Cards & Payments is implementing a new way to perform instant issue cards!  A new API process has been created which allows… Read more »

Cards & PaymentsClient NewsCU*Answers
Jul 17, 2023

CU*Answers Board of Directors Accepting Applications for Associate Board Member Positions

CU*Answers Board of Directors Accepting Applications for Associate Board Member Positions

ATTENTION CEOS OF CU*ANSWERS OWNER CREDIT UNIONS The lifeblood of any cooperative is the active owner. Cooperatives rely on owners who are active not just as consumers of the cooperative’s products and services, but also as owners with a passion for ensuring the cooperative is the type of organization they want to own. As such,… Read more »

Client NewsCU*Answers
Jul 17, 2023
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1Click Autopilot

1Click Autopilot

Are you looking to bolster your lending portfolio but don’t have the time or resources to dedicate to it? You can hire the Lender*VP team to send out recurring 1Click campaigns for you! 1Click Offers are easy for your members, why not make them just as easy for your credit union too!
Learn More

Take Advantage of the NEW 1Click Autopilot Program!

Take Advantage of the NEW 1Click Autopilot Program!

With the 1Click Autopilot program, you can hire the Lender*VP team to process your 1Click offers for you!  Let us do the query work and push out those offers into online banking on the date you specify with your chosen offer type! To learn more, click the button below. Learn More

Conversations On…

Conversations On…

A new way to interact with your CUSO and your peers.  This new series will take traditional focus groups to a whole new level. Learn More

Shop Now at the CU*Answers Online Store.

GOLD Updates

The next GOLD updates are currently scheduled for:

Online/Partner CUs
25.10  Oct. 12, 2025 (Sunday)
Self Processing CUs
25.10  

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Two for Tuesday

Two for Tuesday

Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. View the Video

Lender*VP Invites You to Learn About REPAY Payment Solutions

Lender*VP Invites You to Learn About REPAY Payment Solutions

REPAY is an innovative, full-service payment technology and processing provider for credit unions. Interested in learning more about REPAY as a solution for your members? Click the button below to register for our upcoming webinar! Register Today

Here Comes the Next Collections Roundtable!

Here Comes the Next Collections Roundtable!

Join us for the FREE Collections Roundtable, an open forum discussion on collection laws, internal procedures, and CU*BASE processes. This quarter’s roundtable session will be hosted virtually. Join us for the third session of the 2025 Collections Roundtable Series – for whichever session you’d like, or both! Click the button below to sign up today. Register Today

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