In Case You Missed It…
Take a look back at some important topics from the last half of September 2025! View Topics
Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. View the Video
Each month, CU*Answers University hosts FREE web conferences and in-person events that highlight the many products and services our CUSO offers. Take a look at the courses we have coming up in October! Learn More
Do you have supervisory personnel who would like to learn more about the configurations and operation of CBX tools for use in monitoring, evaluating, and reporting on events associated with BSA compliance? Encourage them to register for our upcoming webinar! Use the button below for more information and registration. Register Now
CU*Answers University Week is coming October 6 – 9! Register for our most timely and relevant courses condensed into one week – each course is FREE to attend! Use the button below to view the courses and register. Learn More
Join us October 29th and 30th for a two-day boot camp! This is an opportunity for your credit union IT members build their knowledge of core product deployment and support. Please note: seating for this event is limited – if you are interested in attending, we encourage you to sign up soon! Use the button below to register today. Register Now
Join us to learn how SavvyMoney can help your credit union by enhancing the member experience with a seamless digital banking integration and more! Register today to learn how over 50 credit unions are already benefitting from SavvyMoney with CU*Answers! Register Now
Take a look back at some important topics from the last half of September 2025! View Topics
Join Amber Jecks, Earnings Edge Account Services Manager, for a Learning Cafe! This month, Amber will explore tips and tricks related to Financial Statements. If you’d like to learn more about utilizing these resources for your credit union, please click the button below to register. Register Now
A new way to interact with your CUSO and your peers. This new series will take traditional focus groups to a whole new level. Learn More
A reminder for clients who use Experian for credit pulls: Experian passwords expire every 90 days. Experian will send your financial institution a reminder when your password is set to expire. Please remember to update your password accordingly every 90 days and to update us each time that this process has been completed. This will… Read more »
Get Ready for the Next Collections Roundtable! Join us for the FREE Collections Roundtable, an open forum discussion on collections laws, internal procedures, and CU*BASE processes. Join us for the fourth session of the 2023 Collections Roundtable Series – for whichever session you’d like, or both! We are once again hosting an in-person version of… Read more »
Take a look back at some important topics from the second half of October 2023: License Verification Tool is Now Available with MOP 3.0! Update to 1Click Loans First Payment Date Activate LoanPay Xpress Now in Online Banking/Mobile App! It’s Me 247 Layout 2 Presents New Widget and Branding Options! Abnormal Activity Monitoring for Transaction… Read more »
Join the Imaging Solutions team for a discussion on the ins and outs of solutions that allow credit unions to work with members remotely! During this session, we will talk about the future of CU*Forms and what that means to you! Additionally, we will touch on Request a Document, 1Click Loan forms, Native Receipts, Online… Read more »
Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. Watch the video below to hear Geoff’s insight on this week’s topics.
Don’t ignore the importance and value of electronic documents! Are you performing your Imaging Due Diligence? Even the best imaging systems involve a lot of moving parts and people involved each day to make things work. There is always a risk a component might fail, which can lead to data being lost or damaged. It… Read more »
ATTENTION XTEND SHARED BRANCHING PARTNERS An Update from the Xtend Shared Branching Network Effective October 30th, 2023, the following credit unions have joined the Xtend Shared Branching family: Commodore Perry Federal Credit Union CommStar Credit Union Muncie Federal Credit Union Please visit alerts.cubase.org for any reference materials needed, such as participating CUs and their contact… Read more »
It’s time to upgrade IBM iAccess (used for print sessions) to 1.1.9.2 – this update is required for all CU*Answers clients, in order to keep workstations up to date with currently-supported software. The updates will need to be applied to all of your CU*BASE workstations and must be completed by 1/31/2024. Your IT staff can… Read more »
Tips & Tricks for CU*BASE – Part 3: Selecting Consecutive Items Need a quick way to show your staff how they can use the keyboard to select consecutive items in CU*BASE? Refer them to this video! Play Video Check out our entire collection of video tutorials in the Show Me the Steps Video Library!
Join the Client Services and Education Team as we explore a day in the life of a Member Service Representative. This course is geared toward new team members or current staff that would like a refresher in CU*BASE GOLD. We will concentrate on the tools that help users answer various member inquiries relating to accounts… Read more »
Join Amber Jecks, Earnings Edge Account Services Manager, for a Learning Cafe! This month, Amber will explore tips and tricks related to Financial Statements. If you’d like to learn more about utilizing these resources for your credit union, please click the button below to register. Register Now
A new way to interact with your CUSO and your peers. This new series will take traditional focus groups to a whole new level. Learn More
Take a look back at some important topics from the last half of September 2025! View Topics
The next GOLD updates are currently scheduled for: