Reminder: The Next HA Rollover is Coming September 17th – We Need You to Perform a Connectivity Test!

Reminder: The Next HA Rollover is Coming September 17th – We Need You to Perform a Connectivity Test!

Twice each year, CU*Answers tests our ability to redirect CU*BASE core-processing from our production data center in Kentwood, MI to our high-availability (HA) data center in Yankton, SD.  The next HA rollover is scheduled for Sunday, September 17th. The rollover is scheduled to begin at 2:00 AM ET on Sunday, September 17th with the rollback… Read more »

Aug 29, 2023

Join Us for CEO Strategies Week 2023!

Join Us for CEO Strategies Week 2023!

Mark your calendars for CEO Strategies Week 2023!  This year’s event will take place November 7th and 8th at the Sheraton Grand Rapids Airport in Grand Rapids, Michigan.  Join your peers for a discussion on strategic development plans for the network, including a big picture look at our tools and implementation strategies for the coming… Read more »

Aug 29, 2023

Xtend Shared Branching Contacts & Forms Have Moved!

Xtend Shared Branching forms have a new home! All forms and Xtend Shared Branching Policies and Procedures are now found on the CU*BASE Alerts page. Forms on alerts page: Contact information for Xtend Shared Branching locations Large dollar value form (YOU MUST SEND VIA SECURE CHANNEL) Teller Correction Form Check hold flow chart Dispute form… Read more »

Sep 1, 2023

In Case You Missed It – Late August 2023

In Case You Missed It – Late August 2023

Take a look back at some important topics from the second half of August 2023: Leadership 2023 Recap: Check Out All the Hot Topics from This Year’s Event! It’s Me 247 Layout 2 Presents New Widget and Branding Options! Need to Update CU*BASE User IDs? It’s FREE and Easy! Plaid Integration Coming Soon! Opt-Out Available… Read more »

Aug 31, 2023

Vehicle Valuation Price Increase Arriving in October

Vehicle Valuation Price Increase Arriving in October

Attention CU*Answers clients: effective October 1st, 2023, pricing for J.D. Power Vehicle Valuations will be increasing.  The monthly cost will increase from $52.50 per month to $55.00 per month, while valuation costs will increase from $0.21 per valuation to $0.22 per valuation.  These price increases will apply to all clients using the service, including current… Read more »

Aug 30, 2023

The Mobile Technologies Group Invites You to Join a Conversation on Online Member Experience!

The Mobile Technologies Group Invites You to Join a Conversation on Online Member Experience!

The Mobile Technologies Group invites you to join us for a Conversation on Online Member Experience!  Our upcoming webinar will focus on how credit unions can keep member information up-to-date.  We will discuss strategies within It’s Me 247 online/mobile banking, your credit union’s website, outbound contacts, and more ways that you can connect with your… Read more »

Aug 30, 2023