Do you know how many members are using your mobile application, or what their preferred authentication method is? Recent events have highlighted the importance of digital channels adding new value propositions to services such as eStatements, remote deposits, and mobile banking. Tracking the adoption and utilization of these channels allows for the identification of new… Read more »
Do you know how many members are using your mobile application, or what their preferred authentication method is? Recent events have highlighted the importance of digital channels adding new value propositions to services such as eStatements, remote deposits, and mobile banking. Tracking the adoption and utilization of these channels allows for the identification of new… Read more »
How has loan delinquency trended over the last 30, 60, or 90 days? Which loan category has observed the most write-offs in the last 3 years? What is the difference between a written off loan and a charged off loan? Properly managing these loans and building early identification systems and procedures can help avoid losses… Read more »
How has loan delinquency trended over the last 30, 60, or 90 days? Which loan category has observed the most write-offs in the last 3 years? What is the difference between a written off loan and a charged off loan? Properly managing these loans and building early identification systems and procedures can help avoid losses… Read more »
What is the busiest time of day, per branch? What were my staffing levels at those times? How many people are coming to me for shared branching support? How has the timing and volume of member visits changed during the COVID-19 response? What portion of my membership is coming to a branch each month, historically… Read more »
What is the busiest time of day, per branch? What were my staffing levels at those times? How many people are coming to me for shared branching support? How has the timing and volume of member visits changed during the COVID-19 response? What portion of my membership is coming to a branch each month, historically… Read more »
What is the busiest time of day, per branch? What were my staffing levels at those times? How many people are coming to me for shared branching support? How has the timing and volume of member visits changed during the COVID-19 response? What portion of my membership is coming to a branch each month, historically… Read more »
How many applications does it take to book a loan? What is the credit quality of recent applications? How has COVID-19 affected the number or amount of applications I am receiving? Who is the most productive underwriter? The least? Which branch is booking the most loans? The least? What age groups are applying for the… Read more »
How many applications does it take to book a loan? What is the credit quality of recent applications? How has COVID-19 affected the number or amount of applications I am receiving? Who is the most productive underwriter? The least? Which branch is booking the most loans? The least? What age groups are applying for the… Read more »
How many of your loans paid off last month? How many of those loans were at full term, versus early payoffs? Tracking loan payoffs, terms, and yields can provide a wealth of information and insights into the health of your loan portfolio as well as enhancing budgeting and corporate planning initiatives. Follow along with our… Read more »
Unemployment claims are at a historic level across our country and you need to know details of the impact on your membership. Find these members – You can know who is dealing with financial disruption and needs connection to resources.
Annalyn Hawkes from the Asterisk Intelligence Team has a new blog post sharing thoughts and tips that will help fellow query users who are tasked with projects to pull lists of members who are not online banking users. Read Annalyn’s Blog Post
CU*Answers is celebrating its 50th year in business. We’re excited to hear from our past and present clients, partners, peers, and employees. Together, we want to share the many stories from CU*Answers’ legacy and celebrate the successes, growth, trials, laughter, and accomplishments of the organization since 1970.
