Now that the new phone number database has been in place for a few months, one of the questions we have been getting consistently has to do with how phone number maintenance is being sent to ATM/Debit and credit card vendors. Although this was documented early on, it has taken some time for people to… Read more »
ATTENTION CREDIT UNIONS WHO RECEIVED THE ASSOCIATED EMAIL: On Wednesday, October 17, CU*Answers will be working with CO-OP Shared Branching to consolidate the CUSC and FSCC Shared Branching Platforms. This consolidation is scheduled to occur during non-business hours, in order to avoid downtime for members who wish to complete shared branching transactions. If you have… Read more »
ATTENTION CREDIT UNIONS WHO RECEIVED THE ASSOCIATED EMAIL: On Wednesday, October 10, CU*Answers will be working with CO-OP Shared Branching to consolidate the CUSC and FSCC Shared Branching Platforms. This consolidation is scheduled to occur during non-business hours, in order to avoid downtime for members who wish to complete shared branching transactions. If you have… Read more »
ATTENTION CREDIT UNIONS WHO RECEIVED THE ASSOCIATED EMAIL: On Wednesday, October 17, CU*Answers will be working with CO-OP Shared Branching to consolidate the CUSC and FSCC Shared Branching Platforms. This consolidation is scheduled to occur during non-business hours, in order to avoid downtime for members who wish to complete shared branching transactions. If you have… Read more »
ATTENTION CREDIT UNIONS WHO RECEIVED THE ASSOCIATED EMAIL: On Wednesday, October 10, CU*Answers will be working with CO-OP Shared Branching to consolidate the CUSC and FSCC Shared Branching Platforms. This consolidation is scheduled to occur during non-business hours, in order to avoid downtime for members who wish to complete shared branching transactions. If you have… Read more »
ATTENTION CREDIT UNIONS WHO RECEIVED THE ASSOCIATED EMAIL: On Monday, September 10, CU*Answers will be working with CO-OP Shared Branching to consolidate the CUSC and FSCC Shared Branching Platforms. This consolidation is scheduled to occur during non-business hours, in order to avoid downtime for members who wish to complete shared branching transactions. If you have… Read more »
CU*Answers is working with iPay to upgrade your eBill service for your members! Currently, your members are offered summary eBill details, which provides limited information on the bill the member has due. On June 25, full eBill details will be enabled for your members, allowing them to view the full PDF copy of the bill… Read more »
As previously announced, the SettleMINT EFT Team is working with iPay to upgrade your Bill Pay Platform! The upgrade is coming in June for credit unions who receive the associated email, and will improve the look and feel of Bill Pay for members with no Bill Pay downtime! iPay will facilitate training for your staff and… Read more »
The SettleMINT EFT Team is excited to announce that we are working with iPay to upgrade your Bill Pay platform! This platform change will improve the look and feel of Bill Pay for your members with no Bill Pay downtime! iPay will provide training for your credit union prior to this change, to ensure you… Read more »
A reminder to all credit unions whose Bill Pay vendor is Payveris: When closing memberships within CU*BASE, dual maintenance is required if the member also uses Bill Pay. After closing the membership, please remember to also deactivate that user within PASS (Payment Application Support System). This can be done using the following steps after logging… Read more »
Credit unions will work with IRSC and create custom online forms to be listed from your credit union website, mobile app, or from a banner within It’s Me 247 desktop, as well as It’s Me 247 Mobile Web. Learn More
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CU*Answers’ Cooperative Campaign is a low maintenance, inexpensive, professional digital marketing solution built for our credit union partners. Whether your goal is to increase your membership or simply let your members know about your products and services, the Cooperative Campaign offers you up to a full year of digital marketing material to help grab members’ attention.
In 2020, CU*Answers will celebrate its 50th year in business. We’re excited to hear from our past and present clients, partners, peers, and employees. Together, we want to share the many stories from CU*Answers’ legacy and celebrate the successes, growth, trials, laughter, and accomplishments of the organization since 1970.
