The SettleMINT EFT Team is excited to announce that we are working with iPay to upgrade your Bill Pay platform! This platform change will improve the look and feel of Bill Pay for your members with no Bill Pay downtime! iPay will provide training for your credit union prior to this change, to ensure you… Read more »
A reminder to all credit unions whose Bill Pay vendor is Payveris: When closing memberships within CU*BASE, dual maintenance is required if the member also uses Bill Pay. After closing the membership, please remember to also deactivate that user within PASS (Payment Application Support System). This can be done using the following steps after logging… Read more »
A reminder to all credit unions whose Bill Pay vendor is Payveris: When closing memberships within CU*BASE, dual maintenance is required if the member also uses Bill Pay. After closing the membership, please remember to also deactivate that user within PASS (Payment Application Support System). This can be done using the following steps after logging… Read more »
Payveris Bill Pay offers members a P2P (Person 2 Person) solution. Currently, as long as the recipient accepts the P2P email or text by 5:00 PM ET, the funds will be sent to that member on the same day. By using PayWatch (Payveris Fraud Tool), we have learned that if someone’s P2P triggers a fraud… Read more »
For the past couple of months, CU*Answers and Payveris have been beta-testing a new behind-the-scenes electronic payment path that processes payments via a one-time-use “virtual card.” The new path is used for eligible payees such as mobile providers, telcos, cable and satellite TV companies, many utilities and some insurance companies. While the bill pay user… Read more »
Get Connected is a new monthly webinar series focusing on CU*Answers Management Services and the people who drive them. These brief 30 minute sessions will introduce participants to CU*Answers Management Services and the value each service brings. Sessions will include a discussion of what’s hot in the industry and help participants plug into key resources… Read more »
CU*Answers is pleased to announce that we will begin supporting Temporary to Permanent Instant Issue Debit Cards with Vantiv, starting in February 2018! Members will now be able to leave their local branch with a fully-functioning mag strip Debit Card that will work the next day, while they wait for their permanent EMV Debit Card… Read more »
Get Connected is a new monthly webinar series focusing on CU*Answers Management Services and the people who drive them. These brief 30 minute sessions will introduce participants to CU*Answers Management Services and the value each service brings. Sessions will include a discussion of what’s hot in the industry and help participants plug into key resources… Read more »
ATTENTION PAYWATCH CLIENTS Currently, your Credit Union team is monitoring your PayWatch queue daily for any transactions that are alerted as potential fraud. The CU*Answers SettleMINT Team is now offering assistance with monitoring this queue in order to save you time and resources! Please refer to this flyer for information on pricing options. If you… Read more »
Want to expand your credit card options and have access to your accounts on CU*BASE? CU*Answers has teamed up with Vantiv to provide In-House Credit Card Processing! What are the features of In-House Credit Card Processing? Real-time card management Online card statusing Real-time balance information in the CORE! Ability to view all credit card transactions… Read more »
The Client Services and Education Team now supports extra hours for our credit unions, from 7:30 AM ET until midnight!
CU*Answers at its core is a cooperative organization. We are constantly pushing what it means to be a transparent CUSO. This year we have decided our next step is to get you engaged, we want to hear your voice, the Owner’s Voice. Vote Now!
Has your credit union purchased ITMs or other Self-Service Kiosks? Are you utilizing tablets as part of your member experience? Maybe you… Tell Us!
