Coming Up This Week! Each month, Xtend offers FREE webinars focused on lending, marketing, and member service; these engaging webinars provide credit unions with helpful products, services, and industry tips to give them the leading edge. Tuesday, January 21 2:00 PM – 2:30 PM ET Contact Center Services Webinar With the Xtend Contact Center,… Read more »
Join the Asterisk Intelligence team next month for several educational events. Between Monday, February 24th and Wednesday, February 26th, we will be hosting on-site training. Then, on Thursday, February 27th, we will be hosting a series of webinars. During these courses, we will discuss data analytics, data management, and data warehousing solutions – some courses… Read more »
![[The Pulse] HA Rollover Results Now Available](https://www.cuanswers.com/wp-content/uploads/thePULSE-6-100x100.png)
HA Rollover Results Now Available Rollover: October 27 – November 5 Now available for your review is the summary report of the unscheduled, emergency HA (high-availability) rollover event performed between October 27 and November 5, 2019. In the report, you will find details about the unfolding circumstances that resulted in a failover and recovery effort… Read more »
Take a look back at some important topics from the first half of January 2020: Hit the Ground Running in 2020 with Analytics Booth! December CU*BASE Monthly Monitor Recap Join the January Vendor Watch Session! Did You Know? You Can Make ‘Currently Serving’ the Default for Your Tellers Show Them the Love! CU*BASE Strategic Release… Read more »
As of January 2020, Rebecca Hall has submitted her resignation as a Xtend Shared Branching Committee member. As of February 2020, this will leave an open position with the Xtend Shared Branching Advisory Committee. If you would like to have the opportunity to sit on the Shared Branching Committee, please submit your resume and a… Read more »
Coming Up Next Week! Each month, Xtend offers FREE webinars focused on lending, marketing, and member service; these engaging webinars provide credit unions with helpful products, services, and industry tips to give them the leading edge. Tuesday, January 21 2:00 PM – 2:30 PM ET Contact Center Services Webinar With the Xtend Contact Center,… Read more »
REVISED With the passing of the new SECURE Act of 2019, we evaluated CU*BASE tools used for working with IRA accounts. Specifically, we looked at tools for making contributions and for handling member Required Minimum Distributions, since the RMD age was raised from 70 ½ to 72, and contributions to Traditional IRAs are now allowed… Read more »
CU*Answers Network Services has been tracking two significant Microsoft vulnerabilities published yesterday and how to remediate them. Due to the scope and severity of the issues, the US government has taken the rare step of also publishing alerts for these vulnerabilities through US-CERT and the Department of Homeland Security. About the Vulnerabilities: The first vulnerability… Read more »
Whether you are introducing new employees to CU*BASE or helping existing employees to practice new skills, the Custom Training Edition (CTE) can help bring your team up to speed on the tools they will use every day to serve your members. The CU*BASE Custom Training Environment is a new alternative to the shared simulated environment… Read more »
CU*Answers University Week is coming January 21 – January 24! Register for our most timely and relevant courses condensed into one week – each course is FREE to attend! Tuesday, January 21 10:30 AM – 12:00 PM ET Member Services: Inquiry and Phone Operator Register for web conference Register for classroom session 3:00… Read more »
A new way to interact with your CUSO and your peers. This new series will take traditional focus groups to a whole new level. Learn More
Give your members financial flexibility by offering a skip a pay program! Clink the link below to hire Lender*VP to help build your automated program today!
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