Cybersecurity is a leading concern for CEOs and technology teams responsible for safeguarding sensitive member data. The landscape of the financial services industry is constantly changing, and new threats are emerging that can lead to the potential disruption of business operations, harm to your credit union’s reputation, and financial risk. Join AdvantageCIO’s senior consultants as… Read more »
Have You Heard About CU Info? CU Info allows you to dynamically update your credit union’s information across CU*Publisher products like your Membership Opening sites (MAP/MOP), Mobile 4.0 and the upcoming Biz Mobile 1.0 and Micro Apps. What Info Can I Manage? In addition to managing the members of your CU*Publisher team, you can edit… Read more »
With Vertical Receipts, your members get a fresh look at their transactions, with current and available balances conveniently displayed at the bottom of the receipt. Up to 588 transactions can be listed on a single receipt! This new, easier-to-read format will be used for any receipt from any channel in CU*BASE, including standard Teller, Xpress… Read more »
As the months grow colder and the potential for winter storms increases, wouldn’t it be convenient to let your members know that specific branch locations will be closing? Look no further than Mobile Alerts! Powered by CU*Publisher, this tool allows you to configure routine or one-time alerts for different platforms on both Android and iOS…. Read more »
This informative 30-minute session will introduce participants to AuditLink and our Vendor and Contract Management platforms. This session will also feature a discussion on the importance of cooperative platform management and will help participants plug into key resources within our network as they relate to vendor management, auditing and compliance. Join us on Tuesday, February… Read more »
Join Jim Vilker, NCCO/CAMS, VP of Professional Services with AuditLink and Marvin Johnson, NCCO/CAMS/CFE, Manager of AuditLink, for a day of compliance and auditing best practices, as well as an opportunity to interact with your peers. This event will be held on Tuesday, March 22nd at the Innovation Center, located at 6725 Via Austi Parkway,… Read more »
Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. Watch the video below to hear Geoff’s insight on this week’s topics.
CU*Answers Network Services has always endeavored to offer the best value pricing to our network. We actively work with suppliers and vendors to keep prices as low as possible, using the power of the network and bulk purchases on expensive goods like routers and firewalls. We pass those savings on to you. However, we have… Read more »
Reprinting Recent Receipts Using Phone Operator Need a quick way to show your staff how they can use Phone Operator to reprint a receipt for a recent transaction? Refer them to this video, which has been viewed 1,700 times! Play Video Check out our entire collection of video tutorials in the Show Me the Steps Video… Read more »
The Automated Reports and Queries feature makes it fast and easy to run monthly reports, but remember: it’s not a “set it and forget it” kind of thing. Reports do run automatically but it’s still important to check the “All Reports” tab in CU*Spy to make sure they were produced as configured (and that someone… Read more »
You can find the 2024 Cooperative Campaigns online now by going to the CU*Answers Marketing Store. Place your order today! Order Now
A new way to interact with your CUSO and your peers. This new series will take traditional focus groups to a whole new level. Learn More
As of fall 2023, CU*Answers Client Services and Education replaced our previous newsletters with a webinar series, known as Education Around the Corner. Check out the registration page below to sign up for one of our next upcoming event dates! Register Now
