Did you know Xtend can send your members messages via online banking, plain text email or HTML email? If you need Xtend’s assistance in getting a message out or pulling an email list, click the button below to complete our form for Custom Member Contact Messages. Please note – requests received will be processed on… Read more »
Coming Up This Week! Each month, Xtend offers FREE webinars focused on lending, marketing, and member service; these engaging webinars provide credit unions with helpful products, services, and industry tips to give them the leading edge. Tuesday, March 17 2:00 PM – 2:30 PM ET Contact Center Services Webinar With the Xtend Contact Center,… Read more »
ATTENTION ALL XTEND STOCKOWNER CEOS One of the greatest assets Xtend has to offer is that the people who lead our CUSO are the same people who own it and participate in it as partners. Our Board of Directors consists of a diverse group of dedicated credit union CEOs that provide focused leadership, as each… Read more »
ATTENTION CEOS AND ACCOUNTING TEAM LEADERS In a recent audit of our P2P services and growing volumes we uncovered a problem with our billing software related to P2P processing. Click here to view a summary explaining the issue and how your credit union will receive a credit on your March invoice. If you have any… Read more »
Take a look back at some important topics from the first half of March 2020: Did You Know? You Can Record Permanent Notes on Non-Members (and Save Them When They Become Members)! Is Your Staff Ready for the Next Disruption or Security Incident? We Can Help. February Owner’s View Monthly Recap Sign Up for the… Read more »
As the headlines continue to focus on the top story of the day, we wanted to take a moment to send an un-rehearsed, from-the-heart message to all of our teams, clients, partners and friends. We are here. We are available, as always, 24 by 7. As a team, we are committed to taking care of… Read more »
iPay will be upgrading several credit unions to a new interface on Monday, April 13th. Prior to this upgrade, iPay will be hosting training on the new interface. Use the link below to join a webinar on March 20th and learn about the updates and features included in this new interface. Please note: this is… Read more »
Sign up by March 19th, 2020 Going green is easy with eStatements, and signing up is even more so! Promote this great service with the April eStatement campaign. Various CU*Answers teams, including Marketing, Web Services, and the Internet Retailer Support Center (IRSC) will work with you to execute the campaign to different channels including your… Read more »
Coming Up Next Week! Each month, Xtend offers FREE webinars focused on lending, marketing, and member service; these engaging webinars provide credit unions with helpful products, services, and industry tips to give them the leading edge. Tuesday, March 17 2:00 PM – 2:30 PM ET Contact Center Services Webinar With the Xtend Contact Center,… Read more »
Keegan Daniel, VP of Professional Services with Asterisk Intelligence and Earnings Edge, can help empower your staff with CU*BASE Strategic Release Management service! Keegan can help equip your credit union executives with strategic approaches and meaningful ways to utilize new options associated with each major CU*BASE platform enhancement. CU*BASE Strategic Release Management will focus on:… Read more »
A new way to interact with your CUSO and your peers. This new series will take traditional focus groups to a whole new level. Learn More
The Mobile Technologies Group is pleased to announce that, beginning March 1st, 2023, your credit union will have the ability to create your own credit union MOP sites, as well as the option to update any existing MOP sites that you may already be operating. Learn More
We’re excited to debut 7 NEW videos focusing on Call Wrap-Up Codes in Phone Operator! These are tutorial videos which include annotations and arrows to help guide you through the process of learning all about Wrap-Up Codes. These videos can be a helpful resource to incorporate into your teller training! See Videos
