Multiple Authentication Convenience Options (MACO) offers members the ability to authenticate into their membership from the mobile app using their fingerprint, PIN, voice, or facial recognition. Join the CU*Answers Internet Retailer Support Center in learning how your credit union can launch MACO as part of your CU*Answers mobile app! Join us for our upcoming webinar,… Read more »
Meltdown and Spectre: This Week’s Security Advisory This week, news broke about two vulnerabilities now being referred to by the press as Meltdown and Spectre. What is Meltdown and Spectre? These are hardware vulnerabilities that affect many different types of devices. Meltdown affects nearly all devices with Intel CPUs, and Spectre affects nearly all modern CPUs… Read more »
The following changes, to be implemented with the CU*BASE 18.03 Release, will likely impact formatting on your website, as well as member login experience. Be sure to visit the Kitchen and read carefully, as action will be required. Direct Login Widget Changes Credit unions that currently use direct login widgets may need to change formatting… Read more »
ATTENTION XTEND SHARED BRANCHING PARTNERS An Update from the Xtend Shared Branching Network Effective January 1, 2018, Rogue River Community Credit Union and Newaygo County Service Employees Credit Union have merged together to become Compass Credit Union. Please visit the Xtend Online Search portal to find a Shared Branch near you!
Sign up now for our February campaign! Sign up by January 19, 2018 Do you have a refer a friend program? If so, this campaign is perfect to increase member’s knowledge of it. If not, use this digital marketing campaign to simply let your members know why they should tell their friends and family to… Read more »
Creating a Sub-Folder in Your Virtual StrongBox Need a quick way to show members how they create a sub-folder their Virtual StrongBox in It’s Me 247 Online Banking? Refer them to this video, which has been viewed 56 times! Play Video Check out our entire collection of video tutorials in the Show Me the Steps Video Library!
Coming Up Next Week! Each month, Xtend offers FREE webinars focused on lending, marketing, and member service; these engaging webinars provide credit unions with helpful products, services, and industry tips to give them the leading edge. Tuesday, January 9 2:00 PM – 3:00 PM ET Losing the Love: Understanding Member Retention While members may… Read more »
ATTENTION XTEND SHARED BRANCHING PARTNERS An Update from the Xtend Shared Branching Network Effective January 1, 2018, Sarasota Municipal Employees Credit Union has changed their name to 1st Street Credit Union. Please visit the Xtend Online Search portal to find a Shared Branch near you!