There’s Still Time to Register: Abnormal Activity Monitoring for Transaction Patterns – Using The Tools You Own to Mitigate Risk

There’s Still Time to Register: Abnormal Activity Monitoring for Transaction Patterns – Using The Tools You Own to Mitigate Risk

The FFIEC and CFPB are urging credit unions to identify and monitor high-risk activity amongst their member base.  The transaction pattern option within the Abnormal Activity Monitoring CU*BASE tool was designed to assist credit unions with meeting that requirement.  These patterns need to be configured specific to your credit union, as each credit union has… Read more »

Jan 21, 2022

Get to Know the Integrated Technologies Team – Meet Lorie Morse

Get to Know the Integrated Technologies Team – Meet Lorie Morse

Allow me to introduce myself: my name is Lorie Morse and I am the Vice President of Integrated Technologies & Innovation Center!  I have experience working with credit unions for the past 28 years.  I currently manage three programming teams: the Custom programming team, the Conversion programming team, and the EFT programming team.  These teams… Read more »

Mar 4, 2022

The People Behind the Brands – Meet AdvantageCIO

The People Behind the Brands – Meet AdvantageCIO

AdvantageCIO is a group of subject matter experts and consultants who are ready to assist your credit union in three distinct areas: cybersecurity, regulatory requirements, and how to align your business plans and objectives with technology.  Engagements with AdvantageCIO include unique, consultative approaches for each individual financial institution. Today we’re placing the spotlight on Matt… Read more »

Mar 4, 2022

Communicate New Branch Locations, Holiday Hours and More with Mobile Alerts!

Communicate New Branch Locations, Holiday Hours and More with Mobile Alerts!

With Mobile Alerts as a self-service option, you can manage all the important communications for your mobile app users.  Content for Mobile Alerts can include marketing promos, new branch locations, holiday hours, annual meeting dates and community events, to name a few. The Mobile Alerts option allows for recurring alerts – you can choose whether… Read more »

Jan 18, 2022

Newly Implemented Enhancements for your Credit Union’s TLC Content Library

Newly Implemented Enhancements for your Credit Union’s TLC Content Library

We are excited to announce a refresh to your Credit Union Library! This year, an extensive project has been underway to bring your learners a more engaging learning experience as we move into 2022.  Implemented earlier this month, the following enhancements are now available to your credit union: Authored in Articulate: All courses will be migrated from the current… Read more »

Jan 17, 2022

How can Analytics Booth Strengthen Your Current Business Plan?

How can Analytics Booth Strengthen Your Current Business Plan?

Your credit union processes transactions every minute, every hour, every day – thousands of pieces of data are getting generated, collected and stored.  With Analytics Booth, you can track and trend your credit union’s data and have it delivered wherever and whenever you want it! Join the Analytics Booth Executive Management series and learn how… Read more »

Mar 9, 2022

The Next HA Rollover is Coming February 6th – We Need You to Perform a Connectivity Test!

The Next HA Rollover is Coming February 6th – We Need You to Perform a Connectivity Test!

Twice each year, CU*Answers tests our ability to redirect CU*BASE core-processing from our production data center to our high-availability (HA) data center.  The next HA rollover is scheduled for Sunday, February 6th. This rollover will enable support teams to perform planned network maintenance at the primary production data center without disrupting core processing.  The rollover… Read more »

Jan 14, 2022