Depositing Multiple Checks Need a quick way to show your staff how they can use CU*BASE to deposit multiple checks for a member? Refer them to this video, which has been viewed 3,025 times! Play Video Check out our entire collection of video tutorials in the Show Me the Steps Video Library!
The FFIEC and CFPB are urging credit unions to identify and monitor high-risk activity amongst their member base. The transaction pattern option within the Abnormal Activity Monitoring CU*BASE tool was designed to assist credit unions with meeting that requirement. These patterns need to be configured specific to your credit union, as each credit union has… Read more »
Asterisk Intelligence supports three brands within CU*Answers – our core CU*BASE software, the new AI*Engaged data warehouse management tool, and Analytics Booth. Introduced in 2015, Analytics Booth is an easy-to-access toolset that provides senior managers at credit unions with data analysis on the credit union’s activity. This toolset includes alerts that can notify credit union… Read more »
Register for the 2022 CU*Answers Leadership Conference! Join us for a discussion on the CUSO’s performance over the past year, as well as where we are looking to take ourselves on our next adventure. We look forward to seeing you at this unique event – connect with your peers for an energizing and inspiring week… Read more »
In order to become a more data-driven organization, you need a person or a team that ensures quality information can be used in a meaningful way throughout your entire business. Meet the Analyst is your human resource for managing a range of data-driven functions, including overseeing data management, creating data strategies and improving data quality…. Read more »
You may have seen recent headlines on national banks announcing complete overhauls to their NSF/ANR Fee programs. If you’ve been wondering what the future of these fees will be from a credit union perspective, we invite you to check out a recording of our recent webinar. A panel of hosts including Keegan Daniel (VP of… Read more »
Imaging Solutions helps credit unions archive their data and work with members remotely, with support options for desktop and mobile devices. Imaging Solutions provides the ability to view statements and reports through CU*Spy and It’s Me 247 online banking, with iDOC allowing users to save receipts, loan forms, member forms and more. Today we’re placing… Read more »
This informative 30-minute session will introduce participants to AuditLink and our Vendor and Contract Management platforms. This session will also feature a discussion on the importance of cooperative platform management and will help participants plug into key resources within our network as they relate to vendor management, auditing and compliance. Join us on Tuesday, April… Read more »
We’re excited to offer a 90-day FREE trial of Analytics Booth for new users! With Analytics Booth, your credit union’s vitals are at your fingertips – track hundreds of data points across Balance, Member and Transaction data categories! Customize alerts to be notified of key metrics and glean data from our 12 available dashboards. Free… Read more »
The Automated Reports and Queries feature makes it fast and easy to run monthly reports, but remember: it’s not a “set it and forget it” kind of thing. Reports do run automatically but it’s still important to check the “All Reports” tab in CU*Spy to make sure they were produced as configured (and that someone… Read more »
Take a look back at some important topics from the first half of April 2024! View Topics
A new way to interact with your CUSO and your peers. This new series will take traditional focus groups to a whole new level. Learn More
Save the date for the 9th annual AuditLink Conversations on Compliance event, hosted at the Sheraton Grand Rapids Airport Hotel in Grand Rapids, MI! This year’s event will take place on Wednesday, May 15th, from 9:00 AM to 3:30 PM ET. Presenters will include Jim Vilker, CU*Answers AuditLink Advisor, Brian Knight, CEO of NASCUS, and more. For more information and registration, click the button below! Learn More
