Don’t Forget! These changes will be implemented on 3/13. Please be sure to test your connection (details below). If you are unable to confirm that we already have your IP address via the provided link, please visit What’s My IP or check with your IT staff, then contact the CU*Answers Help Desk and provide us… Read more »
Don’t Forget! These changes will be implemented on 3/13. Please be sure to test your connection (details below). If you are unable to confirm that we already have your IP address via the provided link, please visit What’s My IP or check with your IT staff, then contact the CU*Answers Help Desk and provide us… Read more »
Don’t Forget! These changes will be implemented on 3/13. Please be sure to test your connection (details below). If you are unable to confirm that we already have your IP address via the provided link, please visit What’s My IP or check with your IT staff, then contact the CU*Answers Help Desk and provide us… Read more »
Don’t Forget! These changes will be implemented on 3/13. Please be sure to test your connection (details below). If you are unable to confirm that we already have your IP address via the provided link, please visit What’s My IP or check with your IT staff, then contact the CU*Answers Help Desk and provide us… Read more »
Don’t Forget! These changes will be implemented on 3/13. Please be sure to test your connection (details below). If you are unable to confirm that we already have your IP address via the provided link, please visit What’s My IP or check with your IT staff, then contact the CU*Answers Help Desk and provide us… Read more »
Don’t Forget! These changes will be implemented on 3/13. Please be sure to test your connection (details below). If you are unable to confirm that we already have your IP address via the provided link, please visit What’s My IP or check with your IT staff, then contact the CU*Answers Help Desk and provide us… Read more »
What Are We Doing? On 3/13/2018 CU*Answers will be implementing enhanced network security for the CU*Spy reports server. The enhanced security adds public IP address whitelisting to strengthen existing single sign on authentication from CU*BASE and to help prevent unauthorized access. What Does This Mean? After 3/13/2018, a combination of the single sign on from… Read more »
***This post applies only to credit unions who received the associated email*** ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS As you may or may not be aware, our online retention schedule for reports in CU*Spy is set to a standard of 90 days. However, we recently discovered an issue where reports for your credit union were… Read more »
What Are We Doing? On 3/13/2018 CU*Answers will be implementing enhanced network security for the CU*Spy reports server. The enhanced security adds public IP address whitelisting to strengthen existing single sign on authentication from CU*BASE and to help prevent unauthorized access. What Does This Mean? After 3/13/2018, a combination of the single sign on from… Read more »
On the morning of 6/20/17, ProDOC 7.3.5.19 will be released to CU*Spy Images clients utilizing eDOCSignature for eSigning. This update addresses the previously discovered problem of eSign documents failing to complete. When your staff launches ProDOC, they will be prompted to upgrade. Clicking ‘Yes’ will start the upgrade, then restart ProDOC when it’s complete. If… Read more »
For 2018, CU*Answers Asterisk Intelligence is running two exciting contests with a total of four ways to win a prize. Each contest will run from April 15th through October 15th and winners will be announced by the end of October.
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For 2018, CU*Answers Imaging Solutions in partnership with My Virtual Strongbox and eDOC Innovations are running three exciting contests. Winners will be announced the first week of October 2018, but you can follow along on this page. Each month, the top 5 contestants will be updated below. Learn More
CU*Answers Network Services announces a NEW and FASTER way to order hardware and services in our online store!
If you are looking to update your branch’s printers, scanners, signature capture devices, or other hardware, or if you are interested in any of our Managed Services, these are now available for quick and easy online ordering in our virtual storefront!
