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HA Rollover Results Now Available HA Rollover: February 6 – 13 Now available for your review is a summary of the recent CU*Answers HA (high availability) rollover event performed February 6th to 13th for the CU*BASE core processing environment. In this report, you will find details about the exercise, including challenges observed, lessons learned, and… Read more »
Earn a $3,000 CollabRebate for testing new CU*BASE tools and features coming with the 22.05 release! Learn more about enhancements coming in the May release, eligibility requirements for joining the beta pool, and what you will need to do to receive the CollabRebate reward. To join the Beta Pool, submit your Beta Pool enrollment form… Read more »
Viewing Transaction History via Inquiry Need a quick way to show your staff how they can use the CU*BASE Inquiry tool to view a member’s transaction history? Refer them to this video, which has been viewed 5,579 times! Play Video Check out our entire collection of video tutorials in the Show Me the Steps Video Library!
Reprinting Receipts Older Than 90 Days Need a quick way to show your staff how they can reprint receipts that are older than 90 days? Refer them to this video, which has been viewed 1,308 times! Play Video Check out our entire collection of video tutorials in the Show Me the Steps Video Library!
Reprinting Recent Receipts Using Phone Operator Need a quick way to show your staff how they can use Phone Operator to reprint a receipt for a recent transaction? Refer them to this video, which has been viewed 1,700 times! Play Video Check out our entire collection of video tutorials in the Show Me the Steps Video… Read more »
The Automated Reports and Queries feature makes it fast and easy to run monthly reports, but remember: it’s not a “set it and forget it” kind of thing. Reports do run automatically but it’s still important to check the “All Reports” tab in CU*Spy to make sure they were produced as configured (and that someone… Read more »
Don’t forget: this weekend, we will be testing our ability to redirect CU*BASE core-processing from our production data center to our high-availability (HA) data center. The rollover will begin at 2:00 AM ET on Sunday, February 6th with the rollback scheduled for 2:00 AM ET on Sunday, February 13th. During the rollover process, there will… Read more »
ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS: Our projects hatch from your input! Check out recent programming changes in the January 2022 edition of the Owner’s View Monthly Recap! January 2022 Owner’s View Monthly Recap The Owner’s View Monthly Recap is designed to keep you informed of feature improvements, vendor enhancements, and other changes to CU*BASE… Read more »
As a reminder, CU*Answers will be performing our next CU*BASE high-availability (HA) rollover on Sunday, February 6th. That same morning, teams will be rolling over online and mobile banking systems to servers at our secondary data center. These rollovers are in preparation for a maintenance project at our production data center that will include… Read more »
Twice each year, CU*Answers tests our ability to redirect CU*BASE core-processing from our production data center to our high-availability (HA) data center. The next HA rollover is scheduled for Sunday, February 6th. This rollover will enable support teams to perform planned network maintenance at the primary production data center without disrupting core processing. The rollover… Read more »
Register for the CU*Answers Golf Outing, which will be held at the Saskatoon Golf Club during the 2024 Leadership Conference Week! Unwind after an exciting week of events with a round of golf, a cold drink, and a pig roast lunch. Click the link below to register today! Register Today
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Take a look back at some important topics from the first half of April 2024! View Topics
