Submit An Idea

Collaborate, Invest, Invent

Engage with Us!

As a cooperative, our mission is to help our credit union clients and owners achieve their goals and dreams. One way we can do that is to ensure that the tools and solutions we are developing are moving in a direction that fits those goals and dreams. So your voice matters!

There are many ways to engage with us, from day-to-day interactions with our client support and professional services teams to the hundreds of education sessions we offer every year. But if you have a specific idea you’d like to suggest, here are your best avenues:

conversations on logoTaking focus groups to a new level! Join your peers and add your voice to conversations on credit union core disciplines, tools for members and employees, and the latest buzz.

Find a Conversations On… Group

Developer's Help DeskIf you’re ready to invest and want your project to be assured a place in the queue, check out the Developer’s Help Desk. We’d love to work with you on your custom project!

Learn More About the DHD

Idea FormsThis is our version of a suggestion box. Any employee, any idea, any time. If you think it’ll benefit members and the network, we want to hear your idea!

Learn How to Submit an Idea Form

What is an Idea Form?
Think suggestion box. A place to dream, and to engage others who might share your dream and be able to make it come true.
Just remember that like a suggestion box, it’s not a formal request for work to be done. We may not always be in a position to invest the resources in every idea that comes along, even if it’s a great one!
What if I’m willing to pay for this?
Is your idea more than just a suggestion, but a project where your credit union is willing to pay for the work to be prioritized? Check out the Initiating a Special Project Request page; we’d love to work with you on your custom project.
How long will it take to get a response?
Expect a reply in about 6-8 weeks. You’ll usually be asked to join in a dialogue with our team as we debate feasibility and techniques that might turn your idea into reality. Just remember that not all ideas can be adopted for development.
Something’s broken, I need help now!
Idea Forms are not for emergencies. If you’re experiencing issues with your data or a program isn’t working as warranted, use the AnswerBook or contact our Client Services & Education team directly.
I didn’t hear back yet. Can submissions be tracked?
Since this is a suggestion box, we do not have a formal tracking mechanism for ideas submitted through this channel. If you do not receive a response in 6-8 weeks, feel free to submit your idea again for another try!
How can I tell what you’re already working on?
To see what’s already in the queue, check out Owner’s View. To see what’s on the drawing board, check for a recipe in the Kitchen.
How do I submit an Idea Form?
Log in to CU*BASE GOLD as usual. Click the Network Links button Network Links along the bottom of any screen. Click on “Submit and Idea” then follow the instructions.
Updated
June 23, 2023

CU*BASE Release 22.05 is Arriving Soon!

CU*BASE Release 22.05 is Arriving Soon!

CU*BASE Release 22.05 Online and Site Four Release Date is May 15 Self-Processor Release Date is May 22 Documents 22.05 Release Summary 22.05 New and Updated Tool Summary 22.05 Database Changes Summary  Training Attend a Release Review Webinar Following the release, if someone logs into a workstation that is not at the proper version of… Read more »

Apr 25, 2022

Join Us for CU*BASE 22.05 Release Training!

Join Us for CU*BASE 22.05 Release Training!

CU*BASE 22.05 is coming soon – join one of our upcoming release training sessions! The 22.05 release of CU*BASE will be arriving on May 15th for Online and Site-Four clients, and on May 22nd for Self-Processing credit unions.  CU*Answers will be hosting two separate training sessions for the upcoming release on the following dates: Thursday,… Read more »

Apr 22, 2022

Reminder: Review Important Information Regarding Your 1st Quarter Call Report

ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS 5300 Call Report: 1st Quarter Update Before you start working on your 1st quarter Call Report in CU*BASE, be sure to check out the changes made since last quarter.  Don’t forget – as of April 1st, you can start working on your Q122 Call Report at any time, as… Read more »

Apr 21, 2022