Risk Assessment Center

Share with Your Partners!

Have you developed a risk assessment format that you believe works well and satisfies the NCUA requirements?
Share your format with your CUSO partners! Submit a copy of your risk assessment
or the template you used (clean it up to remove any details you’d rather keep private, of course) to dmoore@cuanswers.com and
we’ll make sure it is posted here for others to learn from.

This website is designed to assist credit unions in completing their Internet Banking risk assessment as required by the “Guidance on Authentication in Internet Banking Environment” (NCUA letter 05-CU-18). You’ll find technical information and business considerations related to It’s Me 247 Online Banking and other internet based services. This page also includes links to additional resources that can help you in your own risk assessment process.

We hope you will find what you need here – please let us know if you have anything you’d like to contribute to make the site more helpful for you and your partners!


SecuriKey

CU*Answers receives a large number of cybersecurity due diligence requests from our clients. Although we have a vast library of resources, accessing all of this information – especially if there is an examiner in the room – can be challenging for credit union staff. With the need to revise or publish a significant amount of cybersecurity due diligence information, CU*Answers is publishing SecuriKey, Your Key to Cybersecurity.
SecuriKey

 
 
 
 
Each SecuriKey document will have the following features:

  • Quick Reference Guide (intended to be something a client can provide to examiners)
  • Summary of Features of the Service
  • Detailed Risk Assessment Tools
  • Ways for the credit union to engage with our teams (e.g. MOP has information for AuditLink for credit unions concerned with the Patriot Act)

CU*Answers is interested in any feedback your teams may have. In addition, CU*Answers is interested in any other internet-based software or services our clients would want us to add to the SecuriKey library.

SecuriKey Documents

Online and Mobile Banking

MOP – Membership Opening Process

MACO – Multi-Authentication Convenience Options

SecuriKey Forms

Want to be part of the discussion? Enter your email address below to be part of the SecuriKey email group. You can unsubscribe at any time.

Subscribe/Unsubscribe

Submit an Idea for SecuriKey


Additional Tools To Complete Your Risk Assessment

CU*BASE and the FFIEC Supplement to Authentication in an Internet Banking Environment
Adobe PDF Format
Completing your Credit Union’s Internet Banking Risk Assessment
Adobe PDF Format
Microsoft Word Format
It’s Me 247 Online Banking Risk Assessment: Product Feature Matrix
Adobe PDF Format
Microsoft Word Format
Strategies for Controlling Member Access to It’s Me 247 Online Banking
Adobe PDF Format

Other Resources

PIB

PIBThe following information is all PIB specific.

Introducing PIB: A Personal Internet Branch for Credit Union Members
(PowerPoint presentation used during the 2006 Annual Leadership Conference)
Adobe PDF Format
Microsoft PowerPoint Format
Presenting Your Personal Internet Branch (Sample marketing piece: tri-fold brochure)
Adobe PDF Format
Understanding the PIB SystemUser manual and rollout instruction documents.
PIB Configuration/User Guide
Implementing PIB: Rollout Strategies A to Z
Sample PIB Badge:
PIB
Updated
June 21, 2018

A New Phone Number for Payveris P2P SMS Messages Arrives on December 19!

A New Phone Number for Payveris P2P SMS Messages Arrives on December 19!

Attention Payveris clients: the phone number associated with P2P transfers will soon be changing!  Previously, when P2P recipients received SMS messages, the messages would originate from an 860 number.  Beginning on Thursday, December 19, these SMS messages will now originate from an 855 number. Payveris has opted to change this number because use of the… Read more »

Dec 17, 2019

Developer’s Help Desk e-Alert: Check Out Our Latest Projects!

Developer’s Help Desk e-Alert: Check Out Our Latest Projects!

The Developer’s Help Desk (DHD) team is regularly incorporating new third party vendor integrations to CU*BASE.  To help keep our clients updated, we are delivering this e-alert to announce two new vendor integrations that have recently been completed, and may be ordered through our online store. Sageworks (Abrigo) – provides financial analysis and risk management… Read more »

Dec 17, 2019

Xtend Webinars: Contact Center, Bookkeeping and New Member Onboarding

Xtend Webinars: Contact Center, Bookkeeping and New Member Onboarding

Coming Up This Week! Each month, Xtend offers FREE webinars focused on lending, marketing, and member service; these engaging webinars provide credit unions with helpful products, services, and industry tips to give them the leading edge.   Tuesday, December 17 2:00 PM – 2:30 PM ET Contact Center Service – Strengthen Relationships One Conversation at… Read more »

Dec 16, 2019

Three credit unions have launched Mobile 4.0! When will you make the move?

Three credit unions have launched Mobile 4.0!  When will you make the move?

Mobile 4.0 is the first release to support full iPad and Android tablet support and optimization.  Mobile 4.0 presents the ability to link from homepage advertisements, a new native message center, credit score displays, branch information updates, and more! We will be hosting an informative webinar on how your credit union can launch Mobile 4.0… Read more »

Dec 13, 2019