Risk Assessment Center

Share with Your Partners!

Have you developed a risk assessment format that you believe works well and satisfies the NCUA requirements?
Share your format with your CUSO partners! Submit a copy of your risk assessment
or the template you used (clean it up to remove any details you’d rather keep private, of course) to dmoore@cuanswers.com and
we’ll make sure it is posted here for others to learn from.

This website is designed to assist credit unions in completing their Internet Banking risk assessment as required by the “Guidance on Authentication in Internet Banking Environment” (NCUA letter 05-CU-18). You’ll find technical information and business considerations related to It’s Me 247 Online Banking and other internet based services. This page also includes links to additional resources that can help you in your own risk assessment process.

We hope you will find what you need here – please let us know if you have anything you’d like to contribute to make the site more helpful for you and your partners!


SecuriKey

CU*Answers receives a large number of cybersecurity due diligence requests from our clients. Although we have a vast library of resources, accessing all of this information – especially if there is an examiner in the room – can be challenging for credit union staff. With the need to revise or publish a significant amount of cybersecurity due diligence information, CU*Answers is publishing SecuriKey, Your Key to Cybersecurity.
SecuriKey

Each SecuriKey document will have the following features:

  • Quick Reference Guide (intended to be something a client can provide to examiners)
  • Summary of Features of the Service
  • Detailed Risk Assessment Tools
  • Ways for the credit union to engage with our teams (e.g. MOP has information for AuditLink for credit unions concerned with the Patriot Act)

CU*Answers is interested in any feedback your teams may have. In addition, CU*Answers is interested in any other internet-based software or services our clients would want us to add to the SecuriKey library.

SecuriKey Documents

Online and Mobile Banking

MOP – Membership Opening Process

MACO – Multi-Authentication Convenience Options

SecuriKey Forms

Want to be part of the discussion? Enter your email address below to be part of the SecuriKey email group. You can unsubscribe at any time.

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Submit an Idea for SecuriKey


Other Resources

PIB

PIB
Understanding the PIB SystemUser manual and rollout instruction documents.
PIB Configuration/User Guide
Implementing PIB: Rollout Strategies A to Z
Updated
June 25, 2020

Don’t Miss This Week’s Proving Data Strategies: Researching Branch Traffic

Don’t Miss This Week’s Proving Data Strategies: Researching Branch Traffic

What is the busiest time of day, per branch?  What were my staffing levels at those times? How many people are coming to me for shared branching support?  How has the timing and volume of member visits changed during the COVID-19 response?  What portion of my membership is coming to a branch each month, historically… Read more »

Jun 8, 2020

May Owner’s View Monthly Recap

May Owner’s View Monthly Recap

ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS: Our projects hatch from your input! Check out recent programming changes in the May 2020 edition of the Owner’s View Monthly Recap! May 2020 Owner’s View Monthly Recap The Owner’s View Monthly Recap is designed to keep you informed of feature improvements, vendor enhancements, and other changes to CU*BASE… Read more »

Jun 5, 2020

Marketing Managers: Check Out These Recent Articles from CUSO Magazine!

Marketing Managers: Check Out These Recent Articles from CUSO Magazine!

Marketing Managers: have you visited CUSO Magazine lately?  Read up on industry strategies and recent developments by checking out these articles: Is Your Social Media Just a Forgotten Chore? by Megan Pieper, Digital Marketing Coordinator with Xtend Balancing Marketing with a Member’s Sense of Urgency by Ken Vaughn, VP of Product Design and Business Development,… Read more »

Jun 5, 2020

We’re Here When You Need Us – CU*Answers Network Services

We’re Here When You Need Us – CU*Answers Network Services

Even as headlines change and new information is delivered frequently, CU*Answers is here to support our clients.  We are committed to keeping our daily operations running smooth as usual. CU*Answers Network Services offers solutions to the education, retail, legal, medical, real estate, hospitality, and financial services industries as well as court systems and regional municipalities. Our… Read more »

Jun 5, 2020

Developer’s Help Desk e-Alert: Check Out Our Latest Project!

Developer’s Help Desk e-Alert: Check Out Our Latest Project!

The Developer’s Help Desk (DHD) team is regularly incorporating new third party vendor integrations to CU*BASE.  To help keep our clients updated, we are delivering this e-alert to announce a recent vendor integration, which can now be ordered through our online store. TruHome – TruHome offers a wide range of mortgage solutions/ services to credit… Read more »

Jun 4, 2020