Risk Assessment Center

Share with Your Partners!

Have you developed a risk assessment format that you believe works well and satisfies the NCUA requirements?
Share your format with your CUSO partners! Submit a copy of your risk assessment
or the template you used (clean it up to remove any details you’d rather keep private, of course) to dmoore@cuanswers.com and
we’ll make sure it is posted here for others to learn from.

This website is designed to assist credit unions in completing their Internet Banking risk assessment as required by the “Guidance on Authentication in Internet Banking Environment” (NCUA letter 05-CU-18). You’ll find technical information and business considerations related to It’s Me 247 Online Banking and other internet based services. This page also includes links to additional resources that can help you in your own risk assessment process.

We hope you will find what you need here – please let us know if you have anything you’d like to contribute to make the site more helpful for you and your partners!


SecuriKey

CU*Answers receives a large number of cybersecurity due diligence requests from our clients. Although we have a vast library of resources, accessing all of this information – especially if there is an examiner in the room – can be challenging for credit union staff. With the need to revise or publish a significant amount of cybersecurity due diligence information, CU*Answers is publishing SecuriKey, Your Key to Cybersecurity.
SecuriKey

Each SecuriKey document will have the following features:

  • Quick Reference Guide (intended to be something a client can provide to examiners)
  • Summary of Features of the Service
  • Detailed Risk Assessment Tools
  • Ways for the credit union to engage with our teams (e.g. MOP has information for AuditLink for credit unions concerned with the Patriot Act)

CU*Answers is interested in any feedback your teams may have. In addition, CU*Answers is interested in any other internet-based software or services our clients would want us to add to the SecuriKey library.

SecuriKey Documents

Online and Mobile Banking

MOP – Membership Opening Process

MACO – Multi-Authentication Convenience Options

idocVAULT – Core Image Processing

SecuriKey Forms

Want to be part of the discussion? Enter your email address below to be part of the SecuriKey email group. You can unsubscribe at any time.

Subscribe/Unsubscribe

Submit an Idea for SecuriKey


Other Resources

PIB

PIB
Understanding the PIB SystemUser manual and rollout instruction documents.
PIB Configuration/User Guide
Implementing PIB: Rollout Strategies A to Z
Updated
May 28, 2021

Join Us this Afternoon for a FREE Education Express Webinar!

Join Us this Afternoon for a FREE Education Express Webinar!

Tuesday, July 6 3:00 PM – 3:30 PM ET This Month’s Focus Key Performance Indicators Overview Have you wondered how you can transform ideas, data and questions into actionable insights? Join Business Intelligence Analyst Thomas Hull to learn more about how to incorporate data into your annual business plan.  Discover more about Key Performance Indicators… Read more »

Jul 6, 2021

June Owner’s View Monthly Recap

June Owner’s View Monthly Recap

ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS: Our projects hatch from your input! Check out recent programming changes in the June 2021 edition of the Owner’s View Monthly Recap! June 2021 Owner’s View Monthly Recap The Owner’s View Monthly Recap is designed to keep you informed of feature improvements, vendor enhancements, and other changes to CU*BASE… Read more »

Jul 2, 2021

SSAE-18 SOC 2 Report Now Available on the CU*Answers Due Diligence Page

SSAE-18 SOC 2 Report Now Available on the CU*Answers Due Diligence Page

CU*Answers has completed its SSAE-18 SOC 2 audit for Fiscal Year 2020.  The audit report has been posted online at cuanswers.com and can be downloaded here. As a reminder, the CU*Answers Due Diligence page is a central, convenient location for you and your auditors to download the information you need to meet your regulatory requirements…. Read more »

Jul 2, 2021

Asterisk Intelligence Presents: Removing Barriers that Keep You from Earning

Asterisk Intelligence Presents: Removing Barriers that Keep You from Earning

Data analytics can help your credit union make informed decisions and offer a competitive edge, yet misconceptions about data analytics can obstruct the impact and hinder your earning abilities.  During our upcoming webinar, the Asterisk Intelligence team will explore 3 common misconceptions surrounding data analytics and how your credit union can turn these fallacies into… Read more »

Jul 1, 2021

Have a question for CU*Answers? Who do you call?

Have a question for CU*Answers?  Who do you call?

At CU*Answers, we know how important it is that your Credit Union gets the appropriate help in order to meet your day-to-day data processing needs.  When you don’t know exactly who to call, we recommend that you get started by reaching out to either the Client Services and Education Team or the Network Services Team…. Read more »

Jul 1, 2021

Arriving January 2022: Enhanced Batch Maintenance File for CO-OP Clients!

Arriving January 2022: Enhanced Batch Maintenance File for CO-OP Clients!

Attention credit unions that utilize CO-OP for debit card processing: Some of you have reached out to us requesting to move to the CO-OP APBATCH4 enhanced nightly batch maintenance file and have voiced interest in opportunities for their wallet programs.  Others have reached out requesting to move to the enhanced file so that the cell… Read more »

Jul 1, 2021

Xtend Network News Update

Xtend Network News Update

ATTENTION XTEND SHARED BRANCHING PARTNERS An Update from the Xtend Shared Branching Network Effective Thursday, July 1, the following credit unions have changed their names: Birmingham Bloomfield Credit Union has changed their name to Michigan United Credit Union. Kent County Credit Union has changed their name to Intandem Credit Union. Please visit the Xtend Online Search… Read more »

Jul 1, 2021