Risk Assessment Center

Share with Your Partners!

Have you developed a risk assessment format that you believe works well and satisfies the NCUA requirements?
Share your format with your CUSO partners! Submit a copy of your risk assessment
or the template you used (clean it up to remove any details you’d rather keep private, of course) to dmoore@cuanswers.com and
we’ll make sure it is posted here for others to learn from.

This website is designed to assist credit unions in completing their Internet Banking risk assessment as required by the “Guidance on Authentication in Internet Banking Environment” (NCUA letter 05-CU-18). You’ll find technical information and business considerations related to It’s Me 247 Online Banking and other internet based services. This page also includes links to additional resources that can help you in your own risk assessment process.

We hope you will find what you need here – please let us know if you have anything you’d like to contribute to make the site more helpful for you and your partners!


SecuriKey

CU*Answers receives a large number of cybersecurity due diligence requests from our clients. Although we have a vast library of resources, accessing all of this information – especially if there is an examiner in the room – can be challenging for credit union staff. With the need to revise or publish a significant amount of cybersecurity due diligence information, CU*Answers is publishing SecuriKey, Your Key to Cybersecurity.
SecuriKey

Each SecuriKey document will have the following features:

  • Quick Reference Guide (intended to be something a client can provide to examiners)
  • Summary of Features of the Service
  • Detailed Risk Assessment Tools
  • Ways for the credit union to engage with our teams (e.g. MOP has information for AuditLink for credit unions concerned with the Patriot Act)

CU*Answers is interested in any feedback your teams may have. In addition, CU*Answers is interested in any other internet-based software or services our clients would want us to add to the SecuriKey library.

SecuriKey Documents

Online and Mobile Banking

MOP – Membership Opening Process

MACO – Multi-Authentication Convenience Options

SecuriKey Forms

Want to be part of the discussion? Enter your email address below to be part of the SecuriKey email group. You can unsubscribe at any time.

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Submit an Idea for SecuriKey


Other Resources

PIB

PIB
Understanding the PIB SystemUser manual and rollout instruction documents.
PIB Configuration/User Guide
Implementing PIB: Rollout Strategies A to Z
Updated
June 25, 2020

Action Required: Annual Location and Contact Information Audit

Attention all Xtend Shared Branching Participants Action Required: Annual Location and Contact Information Audit DEADLINE: July 10, 2020 As part of our annual verification process, we ask each Xtend Shared Branching Location to verify location & contact information once each year. To complete this task, you must submit the Shared Branching Information Update Form. Even… Read more »

Jun 29, 2020

Don’t Miss This Week’s Proving Data Strategies: Delinquency, Write-Offs, and Charge-Offs

Don’t Miss This Week’s Proving Data Strategies: Delinquency, Write-Offs, and Charge-Offs

How has loan delinquency trended over the last 30, 60, or 90 days?  Which loan category has observed the most write-offs in the last 3 years?  What is the difference between a written off loan and a charged off loan? Properly managing these loans and building early identification systems and procedures can help avoid losses… Read more »

Jun 29, 2020

The 20.06 Imaging Solutions Release is Coming Soon!

The 20.06 Imaging Solutions Release is Coming Soon!

ATTENTION ONLINE CREDIT UNIONS USING CU*SPY IMAGES Mark your calendars: we will be deploying the 20.06 Imaging Solutions Release to all online CU*Spy Imaging Credit Unions on Sunday, June 28th. Highlights of the 20.06 Imaging Solutions Release include: Now Search for forms in ProDOC Improved PDF Import Support! We now support write-protected and password protected… Read more »

Jun 25, 2020

Don’t Forget, the AB_20.06 Analytics Booth Release Arrives June 28!

Don’t Forget, the AB_20.06 Analytics Booth Release Arrives June 28!

The Asterisk Intelligence Team is excited to present the AB_20.06 Analytics Booth Release, arriving to Analytics Booth subscribers on Sunday, June 28!  This release features: The ability to refine the reporting frequencies for Everything Alerts Additional ways to run tests over your Alert data points Time saving Trends Changes Phase II of the 2020 Analytics… Read more »

Jun 25, 2020

Proving Data Strategies: Delinquency, Write-Offs, and Charge-Offs

Proving Data Strategies: Delinquency, Write-Offs, and Charge-Offs

How has loan delinquency trended over the last 30, 60, or 90 days?  Which loan category has observed the most write-offs in the last 3 years?  What is the difference between a written off loan and a charged off loan? Properly managing these loans and building early identification systems and procedures can help avoid losses… Read more »

Jun 25, 2020

Join Us for a Review of Virtual StrongBox for Secure Document Exchange

Join Us for a Review of Virtual StrongBox for Secure Document Exchange

Virtual StrongBox and CU*Answers have received questions from your credit union peers on how to use the standard version of VSB digital vault to collect documents from members during these challenging times.  We will be hosting a webinar to help refresh your memory on powerful document collection, protection and exchange platforms integrated inside your CU*Answers… Read more »

Jun 24, 2020

Save the Date: Our 2020 Digital Leadership Conference Series Arrives July 1st!

Save the Date: Our 2020 Digital Leadership Conference Series Arrives July 1st!

Mark your calendars – this year’s Digital Leadership Conference video series will premiere on the CU*Answers website at 9:00 AM ET on Wednesday, July 1st!  Presented in three parts, this talk show style video series will discuss what our cooperative is currently working on and our goals for this year.  A follow-up email will be… Read more »

Jun 24, 2020