A CEO Strategic Boot Camp Initiative
Starting in November, 2018, CU*Answers launched a major initiative to rethink the future of teller platforms from a big-picture, strategic point of view. A teller system with a single Swiss-army-knife or kitchen-sink approach will not fit enough credit union tactical units any longer, so we’re working with CU leaders to design new teller tools and transactions that will take us into the future.
T1 Standard Teller
This is our existing soup-to-nuts Teller Line Posting tool used by thousands of credit union tellers across the network today. We plan to continue supporting this tool going forward, and credit unions can continue to use this exclusively, or as a companion to the new Xpress Teller tool, according to their ongoing teller line strategies.
T2 Xpress Teller
This project introduces a new, separate teller processing platform to CU*BASE, designed to streamline and simplify the teller experience, offering an alternative that was built with today’s changing credit union lobbies in mind.
See the separate Xpress Teller recipe
T3 Teller Automation
This project creates an interface between CU*BASE and a tablet or other type of teller automation hardware such as hybrid ATMs, Interactive Teller Machines (ITMs), and kiosk-type equipment.
See the separate Teller Automation recipe
Additional Resources
Open the slides from the November 2020 CEO Strategies Conference (PDF)
Watch the episode from the June 2020 Leadership Conference (PDF)
View the Boot Camp Update presentation from the November 2019 CEO Strategies event
Open the slides from the June 2019 Leadership Conference (PDF)
Open the slides from the May 2019 Task Force brainstorming session.
Open the slides from the 2018 CEO Boot Camp session (PDF)
Open the presentation from the T3 (Floating/API Integrations) Status Update Webinar
Watch the recording of the Feb. 14th T3 (Floating/API Integrations) Status Update Webinar
Open the presentation from the T2 (KISS) Status Update Webinar
Watch the recording of the Feb. 14th T2 (KISS) Status Update Webinar
Open the Project Overview and early mockups
Introduction from 2018 Leadership Conference
CEO Strategic Developers Boot Camp 2018
Boot Camp Task Force/Online & Mobile Tools: Save the Date
