Teller Platforms for Our Future (Teller 3P)

These days a single teller system cannot be all things to all people, so CU*Answers, working in tandem with credit leaders throughout our network, is designing multiple teller tools and transactions that will take us into the future. There are 3 tracks:

T1 Standard Teller

This is our existing soup-to-nuts Teller Line Posting tool used by thousands of credit union tellers across the network today. We plan to continue supporting this tool going forward, and credit unions can continue to use this exclusively, or as a companion to the new Xpress Teller tool, according to their ongoing teller line strategies.

T2 Xpress Teller

This project introduces a new, separate teller processing platform to CU*BASE, designed to streamline and simplify the teller experience, offering an alternative that was built with today’s changing credit union lobbies in mind.

See the separate Xpress Teller recipe

T3 Teller Automation

This project creates an interface between CU*BASE and a tablet or other type of teller automation hardware such as hybrid ATMs, Interactive Teller Machines (ITMs), and kiosk-type equipment.

See the separate Teller Automation recipe

 

Updated
December 1, 2022

Check Out the New Recipes We’re Cooking in the Kitchen!

Check Out the New Recipes We’re Cooking in the Kitchen!

Have you visited the Kitchen lately?  If not, take a look at our newest projects: Card Activity Optics Credit Card Statement Enhancements Introducing Biz Watch for ACH: ACH Controls for Business Memberships Max Earnings Sweeps for Business Members Positive Pay Cashier Services (for Inhouse Checks) RDC Enrollment via CU*BASE Summary Statements for Business Credit Cards… Read more »

Sep 29, 2020

Check Out the New Recipes We’re Cooking in the Kitchen!

Check Out the New Recipes We’re Cooking in the Kitchen!

Have you visited the Kitchen lately?  If not, take a look at our newest projects: Accounts Payable Enhancements Creating an Engine for Predictive Retailing (aka “Nostradamus”) Deposit Hold Enhancements Escrow Analysis Enhancements Expanding Screen Sizes for CU*BASE GOLD Mobile First Transaction Limits for Express Tellers Each of these recipes includes a place to provide comments,… Read more »

Jul 14, 2020