Coming during summer 2021: A completely new look-and-feel and user experience for It’s Me 247 desktop and mobile web banking, combining both into a single design that works on every device – phone, tablet, or desktop! This mobile-first design, combined with our new modular infrastructure, will give your credit union new control over how online banking features are presented to your members.
Answers to frequently-asked questions about the new look coming for It’s Me 247
View an excerpt from the 2021 Leadership Conference presentation
Tips for telling your members about the changes
Videos you can show to your members
When will My Credit Union be Receiving the New “It’s Me 247” Online Banking?
The deployment schedule for the new It’s Me 247 online banking is available below. This schedule includes dates for the staff-only test drive periods, as well as the dates that the new online banking will go live to each credit union’s member base.
View the Deployment Schedule
Log of Communications Sent
September 10: Changes to See and Jump Functionality in the New Online Banking
September 2: Changes to Bill Pay in the New Online Banking for Credit Unions Using the Fiserv SSO
August 19: Changes to Bill Pay in the New Online Banking for Credit Unions Using the iPay SSO
August 5: Customization Options in the New Online Banking: Menu Navigation
July 29: Customization Options in the New Online Banking: Branding & Marketing
July 22: Member Messaging: a Communication Feature Debuting with the New Online Banking
July 15: With the New Online Banking, Members can Organize their Favorite Features!
July 8: With the New Online Banking, Members can Organize their Favorite Accounts!
July 1: Uploading a Profile Picture in the New Online Banking!
June 24: We’re Sunsetting these Features in Preparation for the New Online Banking, Arriving this Summer!
June 18: Now Available: 2 New Online Banking Overview Videos
June 17: Direct Login Widget Changes for the New Online Banking
June 10: Understanding the Layout of the New Online Banking
May 28: Key Resources: Getting Ready for the New Online Banking
May 20: Sunsetting Support for Internet Explorer 11
May 13: Join Us for an Early Look at the New Online Banking!
March 3: Come Take a Look at the Spring Enhancement Preview!
During your staff testing and initial rollout period, be sure to report any problems or concerns directly to: Kristian.firstname.lastname@example.org
If you have ideas and suggestions for future enhancements, we’d love for you to submit an Idea Form via CU*BASE. That will allow us to organize all of the ideas into a list we’ve already started for things we’ll be considering for the next round of changes. We appreciate your feedback!