New Look for “It’s Me 247” Online Banking Coming Summer 2021

Coming during summer 2021:  A completely new look-and-feel and user experience for It’s Me 247 desktop and mobile web banking, combining both into a single design that works on every device – phone, tablet, or desktop!  This mobile-first design, combined with our new modular infrastructure, will give your credit union new control over how online banking features are presented to your members.

Answers to frequently-asked questions about the new look coming for It’s Me 247

View an excerpt from the 2021 Leadership Conference presentation

Tips for telling your members about the changes

Videos you can show to your members

When will My Credit Union be Receiving the New “It’s Me 247” Online Banking?

The deployment schedule for the new It’s Me 247 online banking is available below.  This schedule includes dates for the staff-only test drive periods, as well as the dates that the new online banking will go live to each credit union’s member base.

View the Deployment Schedule

Log of Communications Sent

September 10: Changes to See and Jump Functionality in the New Online Banking

September 2: Changes to Bill Pay in the New Online Banking for Credit Unions Using the Fiserv SSO

August 19: Changes to Bill Pay in the New Online Banking for Credit Unions Using the iPay SSO

August 5: Customization Options in the New Online Banking: Menu Navigation

July 29: Customization Options in the New Online Banking: Branding & Marketing

July 22: Member Messaging: a Communication Feature Debuting with the New Online Banking

July 15: With the New Online Banking, Members can Organize their Favorite Features!

July 8: With the New Online Banking, Members can Organize their Favorite Accounts!

July 1: Uploading a Profile Picture in the New Online Banking!

June 24: We’re Sunsetting these Features in Preparation for the New Online Banking, Arriving this Summer!

June 18: Now Available: 2 New Online Banking Overview Videos

June 17: Direct Login Widget Changes for the New Online Banking

June 10: Understanding the Layout of the New Online Banking

May 28: Key Resources: Getting Ready for the New Online Banking

May 20: Sunsetting Support for Internet Explorer 11

May 13: Join Us for an Early Look at the New Online Banking!

March 3: Come Take a Look at the Spring Enhancement Preview!

Giving Feedback

During your staff testing and initial rollout period, be sure to report any problems or concerns directly to: Kristian.daniel@cuanswers.com

If you have ideas and suggestions for future enhancements, we’d love for you to submit an Idea Form via CU*BASE.  That will allow us to organize all of the ideas into a list we’ve already started for things we’ll be considering for the next round of changes.  We appreciate your feedback!

 

Updated
September 10, 2021

Check Out the New Recipes We’re Cooking in the Kitchen!

Check Out the New Recipes We’re Cooking in the Kitchen!

Have you visited the Kitchen lately?  If not, take a look at our newest projects: Card Activity Optics Credit Card Statement Enhancements Introducing Biz Watch for ACH: ACH Controls for Business Memberships Max Earnings Sweeps for Business Members Positive Pay Cashier Services (for Inhouse Checks) RDC Enrollment via CU*BASE Summary Statements for Business Credit Cards… Read more »

Sep 29, 2020

Check Out the New Recipes We’re Cooking in the Kitchen!

Check Out the New Recipes We’re Cooking in the Kitchen!

Have you visited the Kitchen lately?  If not, take a look at our newest projects: Accounts Payable Enhancements Creating an Engine for Predictive Retailing (aka “Nostradamus”) Deposit Hold Enhancements Escrow Analysis Enhancements Expanding Screen Sizes for CU*BASE GOLD Mobile First Transaction Limits for Express Tellers Each of these recipes includes a place to provide comments,… Read more »

Jul 14, 2020

Check Out the New Recipes We’re Cooking in the Kitchen!

Check Out the New Recipes We’re Cooking in the Kitchen!

Have you visited the Kitchen lately? If not, take a look at our newest projects: Authentication Enhancements for Online/Mobile Banking Enhancements to the Credit Card Cash Back (CCCB) Feature Tracking Recoveries on Written-off Loans Each of these recipes includes a place to provide comments, suggestions, and additional feedback. Visit the Kitchen today – we’d love… Read more »

Aug 16, 2019

Visit the Kitchen Today for New Information on ACH Exception Processing Enhancements

Visit the Kitchen Today for New Information on ACH Exception Processing Enhancements

On May 9, 2019, a CU*Answers design team met to brainstorm ideas for changes to CU*BASE tools and processing routines.  Our main goal is to make it clearer to end-users how the tools work, including warnings about what to watch out for and tips for avoiding potential pitfalls. As a result of these preliminary conversations,… Read more »

May 14, 2019