New Look for “It’s Me 247” Online Banking

As of November 3, the new new look-and-feel and user experience for It’s Me 247 desktop and mobile web banking has been deployed to all network credit unions!  Our thanks to everyone who worked hard to make this rollout a success.  We are excited now to begin the next decade of evolution using this powerful new foundation and infrastructure.

Answers to frequently-asked questions about the new look coming for It’s Me 247

View an excerpt from the 2021 Leadership Conference presentation

Tips for telling your members about the changes

Videos you can show to staff and members

What We’re Working on Next

We have been compiling a list of suggestions to consider for the next phase of enhancements. In the meantime, the team continues to put out bi-weekly releases of minor tweaks based on reports we receive. (See the communication dated November 12 for some recent ones!)

The team’s next major focus is the rollout of MyBIZ Personal Business Banking, coming early in the 2022 calendar year.  See the related Kitchen page.

After that we will be focusing on a transition for the BizLink 247 multi-login business banking platform to use the same mobile first, modularized format that is now used by It’s Me 247See the related Kitchen page.

Other projects that are in the early design phases:

  • New authentication options
    • Expanding the first-time authorization method (email or text code) for other purposes
  • Making “Mobile First” a two-way street
    • Finding creative new ways to have a deeper and richer experience for both desktop and mobile users
  • MACO for desktop banking
    • New authentication models that reduce the need for passwords and security questions
  • New tools for managing a portfolio of businesses
    • Jump between business memberships via BizLink 247
  • New tools for members to manage their lives and their business
    • Jump between and It’s Me 247 and MyBIZ
  • Other tweaks based on your early feedback…and much, much more!

Log of Communications Sent

November 12: Recent Changes and Quick Tips for the New Online Banking

October 6:  Quarterly Contests, Cooperative Campaigns and Member Reach

September 30: Temporary Beta URL for the New Online Banking

September 10: Changes to See and Jump Functionality in the New Online Banking

September 2: Changes to Bill Pay in the New Online Banking for Credit Unions Using the Fiserv SSO

August 19: Changes to Bill Pay in the New Online Banking for Credit Unions Using the iPay SSO

August 5: Customization Options in the New Online Banking: Menu Navigation

July 29: Customization Options in the New Online Banking: Branding & Marketing

July 22: Member Messaging: a Communication Feature Debuting with the New Online Banking

July 15: With the New Online Banking, Members can Organize their Favorite Features!

July 8: With the New Online Banking, Members can Organize their Favorite Accounts!

July 1: Uploading a Profile Picture in the New Online Banking!

June 24: We’re Sunsetting these Features in Preparation for the New Online Banking, Arriving this Summer!

June 18: Now Available: 2 New Online Banking Overview Videos

June 17: Direct Login Widget Changes for the New Online Banking

June 10: Understanding the Layout of the New Online Banking

May 28: Key Resources: Getting Ready for the New Online Banking

May 20: Sunsetting Support for Internet Explorer 11

May 13: Join Us for an Early Look at the New Online Banking!

March 3: Come Take a Look at the Spring Enhancement Preview!

Giving Feedback

If you have ideas and suggestions for future enhancements, we’d love for you to submit an Idea Form via CU*BASE.  That will allow us to organize all of the ideas into a list we’ve already started for things we’ll be considering for the next round of changes.  We appreciate your feedback!

 

Updated
November 12, 2021

Check Out the New Recipes We’re Cooking in the Kitchen!

Check Out the New Recipes We’re Cooking in the Kitchen!

Have you visited the Kitchen lately?  If not, take a look at our newest projects: Card Activity Optics Credit Card Statement Enhancements Introducing Biz Watch for ACH: ACH Controls for Business Memberships Max Earnings Sweeps for Business Members Positive Pay Cashier Services (for Inhouse Checks) RDC Enrollment via CU*BASE Summary Statements for Business Credit Cards… Read more »

Sep 29, 2020

Check Out the New Recipes We’re Cooking in the Kitchen!

Check Out the New Recipes We’re Cooking in the Kitchen!

Have you visited the Kitchen lately?  If not, take a look at our newest projects: Accounts Payable Enhancements Creating an Engine for Predictive Retailing (aka “Nostradamus”) Deposit Hold Enhancements Escrow Analysis Enhancements Expanding Screen Sizes for CU*BASE GOLD Mobile First Transaction Limits for Express Tellers Each of these recipes includes a place to provide comments,… Read more »

Jul 14, 2020