Mobile App Development Priorities

For the Mobile Technologies Group (MTG)

Mobile App 5.0

Much like Biz Mobile 1.0, MTG is working with CU*Answers Web Technologies (OLB Team) on one of our biggest annual flagship mobile updates.  This vastly improved mobile web redesign will be the first solution strategically designed and developed for MTG’s mobile app solutions creating a seamless user experience between native and mobile web features.  This project includes replacing the existing mobile web core with OLB web modules. Additionally, this update will bring Jump capabilities, first-time-user self enrollment and cosmetic improvements to native features like RDC and card controls.

See the preview from the CEO Strategies event.

Status as of 2/18/2021: Beta-testing with CU staff began Feb 11 with iOS (Android beta will begin Feb 23). Member beta-testing will begin Mar 16 and the plan is for the release to be available for all CUs to begin deploying starting Mar 31.

Forms Generator & Request Center

A common request we receive about our popular Forms Generator and Request Center products is to have a way to tell when one of your forms comes from a member who has authenticated into It’s Me 247 online banking, versus one that came from a member who got to the form on your website or other un-authenticated channel. For now one method CUs are using is to create two forms with different form names, and using the form name as an indicator. But we have something even better in mind!

Soon, CU Publisher’s MobileManager will allow you to specify that a form requires a member to be authenticated to submit. This security enhancement will be supported in Mobile 5.0 and will even prompt authentication if the form is configured on your mobile app’s unauthenticated Home tab.

Additionally, we’ll pass which application the member was using to the Request Center. Same thing for the upcoming new mobile first design for It’s Me 247 Desktop & Mobile Web! Note: Early movers on the Mobile 5 CU staff beta won’t have this capability just yet, but we are working on it. It’s exciting!

RDC Enrollments

In the 21.05 release we’ll be putting in the underlying infrastructure into CU*BASE to allow credit unions to manage all member RDC enrollments and un-enrollments, deposit limits, deposit-to account numbers, and related front-end tasks via new CU*BASE tools that integrate into eDOC Innovations RDC processing.  Check out the separate recipe for more details.  Starting in June 2021 we’ll begin deploying mobile app updates and converting CUs to the new method. Stay tuned for details about the conversion process coming this spring.

Pay Anyone 1.0

Pay Anyone 1.0 is our first micro-app offering, for credit unions using Payveris P2P. With Pay Anyone 1.0 you can offer a stand-alone mobile app for members to send funds to any user in their contacts list, or any new recipient.  Available now!  Buy it today in the store!

Loan Pay 1.0

Using the new OLB Transfer API, this native micro-app will be targeted towards your disengaged (indirect lending) members who want an easy way to make payments. Originally referred to it as “Payments 1.0,” this micro-app is being renamed to reflect its focus on an easy way to make loan payments.

Planned future phases of this app are RDC and card payments through Magic-Wrighter Loan Pay Express. Check out an early prototype of the pay-by-card module. Note: This will support Visa and MasterCard debit cards, but for credit cards only MasterCard and Discover will be supported due to a Visa restriction that prohibits loan payments via credit card.

Project status as of February 2021: Development was interrupted but is expected to resume by April 2021.

PIB 2.0

Starting in 2021, MTG will take over future development of our PIB security web application and, in turn, create a brandable mobile app.  Currently Web Technologies (OLB Team) focuses on PIB APIs while MTG works on the prototype and user testing.  This new web application and mobile app will look to significantly improve the member experience by modernizing the UI, better onboarding along with convenience options like mobile access and MACO.

PIB 2.0 Brochure

CU Publisher Self Service Mobile App Controls

For the past 5 years, MTG has developed a powerful suite of configuration tools under the trademark of CU Publisher. These tools are in daily use by the IRSC to configure custom forms, credit union information, features, branding, marketing and member communications across all of your mobile apps and membership opening products.  And now, MTG offers these as self-service products so that credit unions can manage their own mobile app settings, ads, and other features.

Learn more and BUY NOW in the Internet Retailer Support Center store

 

Updated
February 22, 2021

4 Responses to “Mobile App Development Priorities”

  1. Marty Willms

    You mention that Pay Anyone 1.0 will be a Venmo-like micro-app. Will Pay Anyone 1.0 allow transfers to be completed sooner than 24 hours once the recipient accepts the payment? The current Pay Anyone allows for payment transfers within 24 hours currently once accepted.

    Reply
    • Dawn Moore

      Since Pay Anyone 1.0 is powered by Payveris P2P, it will depend on whether or not Payveris has any plans to move from ACH to the debit card rails. We’ll post whatever we learn when we learn it!

      Reply
  2. Thomas Domingue

    Have you explored utilizing something like The Clearinghouse’s “RTP” rails (https://www.theclearinghouse.org/payment-systems/rtp) for Billpay, A2A, and P2P to provide members with real time payments? This solution advertises it is open to integrate with core and mobile providers and allows consumers to use the functionality listed above and experience real time payment movements (it is push only to minimize fraud).

    Reply
    • Dawn Moore

      I talked to our team and here is a response from our CEO Randy Karnes: “We continue to track along on two fronts: first, the Clearinghouse reaches out to distributors and technical network coordinators like CU*Answers or the COOP. And second, we track CUs looking to hook up with a distributor. At this point the marketplace is interested in learning about options, but the details about active participations and tactical execution still has not fired up as a good investment for CU providers or CU customers. And ‘real time’ is certainly more a fuzzy hope than a real concrete experience. Much like the acceptance curve for RDC, though, it will get there eventually. Bottom line, we are tracking and will continue to.”

      Reply

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