Designing the Future for Online and Mobile Tools

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Big News About Our Online/Mobile Banking Solutions

Biz Link247On February 23rd, 2021, It’s My Biz 247 became BizLink 247 Online Banking for Business, kicking off a big year of exciting changes for our entire online banking suite. This is in addition to the exciting Mobile First project, which introduces a completely new user experience for It’s Me 247 desktop and mobile banking. (See the related recipe for more on that project.)

Also Coming in 2021 and 2022: Two New Online Banking Approaches!

The BizLink 247 name change sets the stage for us to introduce new desktop/mobile banking approaches, starting in 2021 and continuing into 2022.

NEW! View an excerpt from the 2021 Leadership Conference presentation

In addition to the two products in our current suite (It’s Me 247 for natural-person members and BizLink 247 for businesses who need multi-login services), we’re already working towards adding two more approaches for CUs to choose:

Single-Logon for Business

Introducing MyBiz Personal Business Banking, our new business banking product for businesses who don’t need the full multiple-user controls offered by BizLink 247. Think sole proprietors, mom-and-pop shops, even large businesses, but where only the business owner needs credentials to manage their account online. Includes all the same functionality as It’s Me 247 (including See and Jump!), targeted at CUs who serve this specific business market. (In development now for release during summer 2021.)

Multi-Logon for Family

A multi-logon approach for families who need a couple separate sets of login credentials but don’t want complicated controls they have to figure out. (No brand name for this one yet.) (In the design phase now, for 2021 and 2022 development.)

You’ll hear more about both of these initiatives during the year, including tips on how your credit union can choose which approaches to offer and how to market them.  So keep an eye on this recipe for details as they emerge!

Chefs for this recipe: Randy Karnes and Dawn Moore

 

Learn more about this CEO Strategic Developers Boot Camp initiative

 

Updated
June 18, 2021

2 Responses to “Designing the Future for Online and Mobile Tools”

  1. Thomas Domingue

    Will the plans for the Multi-Logon For Family be set up where joint owners log into the mobile app with their own credentials and only see accounts they are joint on? Today joint owners have to use the same log on as the primary. It would be nice for joint owners to have their own log on and then only see accounts/loans they are joint on.

    Reply
    • Dawn Moore

      We haven’t really firmed up the design for this yet, but will add your thoughts and consider it in our design if we can! This would require a joint owner to actually use their own SSN or some other indicator to tie them to the joint ownership records in CU*BASE, so that CU*BASE would know on which accounts the owner is listed. In other words, if the primary owner just wanted to grant a set of credentials to a family member who didn’t happen to be a joint owner, there’d be no way for CU*BASE to know what accounts to reveal. We still need to decide on the tack we want to take. We appreciate the feedback!

      Reply

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