Designing the Future for Online and Mobile Tools

online and mobile bootcamp initiative banner

A CEO Strategic Boot Camp Initiative

During the 2018 CEO Strategic Developers Boot Camp in November 2018, CEOs brainstormed on the future of online and mobile tools from a big-picture, strategic point of view.  In addition to exploring our collective vision for the future of online and mobile products, CU*Answers reviewed two 2019 initiatives that serve as templates for tactical approaches: the Online ’19 proof-of-concept project, and launching the new CU*Answers Mobile Technologies Group (MTG).

The Task Force

The Designing the Future for Online & Mobile Tools Task Force met on Tuesday and Wednesday, March 26 & 27, 2019.  The Task Force consists of 13 participants from 11 credit unions.  Their role is to help our teams design new approaches for serving authenticated members, new ways of orchestrating the dance between the marketing value of a website and the actions of an online banking toolset, and new strategies for small-audience mobile apps.

Introducing Online ’19

Online-19In 2018 we completed the migration of 95% of It’s Me 247 desktop and mobile web programs from a socket-based platform to a web-service API platform. We called that project API-95. Using this new platform, we are now working with the Task Form on designing a new incarnation of It’s Me 247 for desktop and mobile users.

We’re calling this initiative Online ’19Read about Online ’19 from the 2018 Leadership Conference

If you’re looking for a concrete projects with completion dates, we might not be ready with that until 2020, but in the meantime we’re moving forward with the help of the Task Force group to continue honing and developing the design.

Additional Resources

 

Updated
May 24, 2019

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