Education University Weeks

CU*Answers shows its commitment to ongoing client training by hosting University Weeks, which consist of a variety of web conferences and classroom courses condensed into a week-long period (Monday through Friday). Take advantage of CU*Answers University Weeks by registering below.

Evening and Saturday workshops are also available upon request. All times are Eastern Time (ET).

Select This Week University Week January 21-24, 2019

Time Class
Select This Day Mon, Jan. 21, 2019 Teller / Member Service
10:30AM - 12:00PM1.01W Member Services: Inquiry and Phone Operator
 Webconference 
via web conference
10:30AM - 12:00PM1.01C Member Services: Inquiry and Phone Operator
 Classroom Sessions 
Classroom Session at CU*Answers
3:00PM - 4:00PM13.05C Launching Secure Online Form Generator/Request Center
 Classroom Sessions 
Classroom Session at CU*Answers
3:00PM - 4:00PM13.05W Launching Secure Online Form Generator/Request Center
 Webconference 
via web conference
Select This Day Tue, Jan. 22, 2019 Imaging Solutions
9:30AM - 10:30AM11.02C Working with Your Members Remotely
 Classroom Sessions 
Classroom Session at CU*Answers
9:30AM - 10:30AM11.02W Working with Your Members Remotely
 Webconference 
via web conference
11:00AM - 12:00PM15.01C Providing First-Class Customer Service to Members
 Classroom Sessions 
Classroom Session at CU*Answers
11:00AM - 12:00PM15.01W Providing First-Class Customer Service to Members
 Webconference 
via web conference
3:30PM - 5:00PM10.01C Relationship Management: Clubs and Tiered Service Programs
 Classroom Sessions 
Classroom Session at CU*Answers
3:30PM - 5:00PM10.01W Relationship Management: Clubs and Tiered Service Programs
 Webconference 
via web conference
Select This Day Wed, Jan. 23, 2019 Asterisk Intelligence
10:00AM - 11:00AM16.12W Getting Started with Unique Data Management (UDM)
 Webconference 
via web conference
10:00AM - 11:00AM16.12C Getting Started with Unique Data Management (UDM)
 Classroom Sessions 
Classroom Session at CU*Answers
2:30PM - 3:30PM5.85C Participation Loan Servicing: Understanding the Settlement Process
 Classroom Sessions 
Classroom Session at CU*Answers
2:30PM - 3:30PM5.85W Participation Loan Servicing: Understanding the Settlement Process
 Webconference 
via web conference
4:00PM - 4:30PM14.00C An Overview of Records and Information Management
 Classroom Sessions 
Classroom Session at CU*Answers
4:00PM - 4:30PM14.00W An Overview of Records and Information Management
 Webconference 
via web conference
Select This Day Thu, Jan. 24, 2019 SECURE-U
11:00AM - 12:00PM9.55C Social Engineering: The Human Side of Security
 Classroom Sessions 
Classroom Session at CU*Answers
11:00AM - 12:00PM9.55W Social Engineering: The Human Side of Security
 Webconference 
via web conference
2:00PM - 3:00PM4.10C Introduction to CU*BASE Marketing and Sales Tools
 Classroom Sessions 
Classroom Session at CU*Answers
2:00PM - 3:00PM4.10W Introduction to CU*BASE Marketing and Sales Tools
 Webconference 
via web conference
3:00PM - 3:15PMSE.2019.02 Quick Connect
 Webconference 
via web conference
4:00PM - 5:00PM16.13C Introduction to Visual Analytics Tools (VAT)
 Classroom Sessions 
Classroom Session at CU*Answers
4:00PM - 5:00PM16.13W Introduction to Visual Analytics Tools (VAT)
 Webconference 
via web conference

Select This Week University Week April 8-11, 2019

Time Class
Select This Day Mon, Apr. 8, 2019 ORD
11:00AM - 12:00PM15.02W Interviewing Skills with a Credit Union Slant
 Webconference 
via web conference
3:30PM - 5:00PM16.04W Report Builder 1: Working With Computer-Stored Data for Reports and Inquiries
 Webconference 
via web conference
Select This Day Tue, Apr. 9, 2019 Marketing / Sales
10:30AM - 12:00PM16.05W Report Builder 2: Building Custom Reports
 Webconference 
via web conference
3:30PM - 4:30PM13.05W Launching Secure Online Form Generator/Request Center
 Webconference 
via web conference
Select This Day Wed, Apr. 10, 2019 Lender*VP
9:00AM - 10:30AM5.81W Introduction to the Loan Fulfillment Center by Accenture
 Webconference 
via web conference
11:00AM - 12:00PM4.15C Member Service Trackers, Leads, and Follow-ups
 Classroom Sessions 
Classroom Session at CU*Answers
11:00AM - 12:00PM4.15W Member Service Trackers, Leads, and Follow-ups
 Webconference 
via web conference
2:30PM - 4:00PM16.06W Report Builder 3: Database Files and String Reports
 Webconference 
via web conference
Select This Day Thu, Apr. 11, 2019 Focus Groups
9:00AM - 12:00PMSE.18.1 CFO Roundtable and Pricing Focus Group AM session
 Classroom Sessions 
Classroom Session at CU*Answers
9:30AM - 10:30AM2.00W CU*BASE Employee Security
 Webconference 
via web conference
11:15AM - 11:42AM12.01W Online Credit Cards: Loan Creation and Card Embossing
 Webconference 
via web conference
1:00PM - 4:00PMSE.18 CFO Roundtable and Pricing Focus Group PM session
 Classroom Sessions 
Classroom Session at CU*Answers
3:00PM - 4:00PMDD1 2019 Dashboard Dive Series
 Webconference 
via web conference
3:30PM - 4:00PM14.01W Email Overload - How to Manage It
 Webconference 
via web conference

Select This Week University Week July 22-25, 2019

Time Class
Select This Day Mon, Jul. 22, 2019 Asterisk Intelligence
9:00AM - 10:00AM16.12W Getting Started with Unique Data Management (UDM)
 Webconference 
via web conference
9:00AM - 10:00AM16.12C Getting Started with Unique Data Management (UDM)
 Classroom Sessions 
Classroom Session at CU*Answers
10:30AM - 11:30AM4.90C Introduction to WordPress with SiteControl
 Classroom Sessions 
Classroom Session at CU*Answers
10:30AM - 11:30AM4.90W Introduction to WordPress with SiteControl
 Webconference 
via web conference
2:00PM - 3:00PM10.02C Dividend Processing and Member Deposits
 Classroom Sessions 
Classroom Session at CU*Answers
2:00PM - 3:00PM10.02W Dividend Processing and Member Deposits
 Webconference 
via web conference
Select This Day Tue, Jul. 23, 2019 ORD
10:30AM - 11:30AM15.03C Leadership Essentials for New Supervisors
 Classroom Sessions 
Classroom Session at CU*Answers
10:30AM - 11:30AM15.03W Leadership Essentials for New Supervisors
 Webconference 
via web conference
2:30PM - 3:30PM9.65C Business Continuity Planning
 Classroom Sessions 
Classroom Session at CU*Answers
2:30PM - 3:30PM9.65W Business Continuity Planning
 Webconference 
via web conference
3:30PM - 4:30PM12.02W Online Credit Cards: Daily Maintenance / Reports
 Webconference 
via web conference
3:30PM - 4:30PM12.02C Online Credit Cards: Daily Maintenance/Reports
 Classroom Sessions 
Classroom Session at CU*Answers
Select This Day Wed, Jul. 24, 2019 Lender*VP
2:00PM - 3:00PM5.86C Secondary-Market Loan Servicing: Understanding the Settlement Process
 Classroom Sessions 
Classroom Session at CU*Answers
2:00PM - 3:00PM5.86W Secondary-Market Loan Servicing: Understanding the Settlement Process
 Webconference 
via web conference
3:30PM - 4:30PM13.05C Launching Secure Online Form Generator/Request Center
 Classroom Sessions 
Classroom Session at CU*Answers
3:30PM - 4:30PM13.05W Launching Secure Online Form Generator/Request Center
 Webconference 
via web conference
Select This Day Thu, Jul. 25, 2019 IRSC
10:00AM - 11:00AM13.03C Launching You FREE CU*Answers Mobile App
 Classroom Sessions 
Classroom Session at CU*Answers
10:00AM - 11:00AM13.03W Launching your FREE CU*Answers Mobile App
 Webconference 
via web conference
2:30PM - 3:30PM4.12C Member Connect: Building a Communication Network within CU*BASE
 Classroom Sessions 
Classroom Session at CU*Answers
3:00PM - 4:00PMDD1 2019 Dashboard Dive Series
 Webconference 
via web conference
3:30PM - 4:30PM4.12W Member Connect: Building a Communication Network within CU*BASE
 Webconference 
via web conference
4:00PM - 5:00PM8.06C Understanding Credit Union Liability for Security Breaches
 Classroom Sessions 
Classroom Session at CU*Answers
4:00PM - 5:00PM8.06W Understanding Credit Union Liability for Security Breaches
 Webconference 
via web conference

Select This Week University Week October 7-10, 2019

Time Class
Select This Day Mon, Oct. 7, 2019 Marketing / Sales
9:30AM - 11:00AM16.04W Report Builder 1: Working With Computer-Stored Data for Reports and Inquiries
 Webconference 
via web conference
1:30PM - 2:30PM8.02W Using CU*BASE tools for Bank Secrecy Act (BSA) Compliance
 Webconference 
via web conference
3:00PM - 4:00PM12.03W Online Credit Cards: On the Front Line
 Webconference 
via web conference
Select This Day Tue, Oct. 8, 2019 Teller / Member Service
10:30AM - 12:00PM1.20W Teller Techniques and Shared Branching Options
 Webconference 
via web conference
2:00PM - 3:30PM16.05W Report Builder 2: Building Custom Reports
 Webconference 
via web conference
4:00PM - 5:00PM4.94W Making a Splash with Member Statements: Statement Onserts and Printed-Statement Styles
 Webconference 
via web conference
Select This Day Wed, Oct. 9, 2019 Marketing / Sales
10:30AM - 12:00PM16.06W Report Builder 3: Database Files and String Reports
 Webconference 
via web conference
2:00PM - 3:00PM15.04W The Art of Coaching
 Webconference 
via web conference
3:30PM - 4:30PM16.08W Microsoft Excel for Credit Unions
 Webconference 
via web conference
Select This Day Thu, Oct. 10, 2019 IRSC
11:00AM - 12:00PM13.05W Launching Secure Online Form Generator/Request Center
 Webconference 
via web conference
2:00PM - 3:00PM8.08W Internal Controls Best Practices
 Webconference 
via web conference
3:00PM - 4:00PMDD1 2019 Dashboard Dive Series
 Webconference 
via web conference
3:30PM - 5:00PM4.13W Cross Sales & Sales Trackers: Offering Relevant Opportunities to Your Members
 Webconference 
via web conference