Simulated Training Environment


Bedrock Community Credit Union

With the CU*Answers University simulated training environment, Bedrock Community Credit Union, clients can practice using CU*BASE without the worry of affecting real member data. To support realistic training, the operating software uses a library that is set up similar to an authentic credit union. To request credentials to access Bedrock, contact the CU*Answers Client Services and Education team.

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Bedrock CCU Brochure

CU*BASE Customized Training Environment


Bedrock Community Credit Union allows many credit unions’ employees to practice using CU*BASE. For security reasons, we recommend you do not enter any personal information into this database, including, but not restricted to, your own social security number, email address, physical address, or your first or last name. Any personal information entered into the Bedrock database can be viewed by anyone using the practice credit union.

CU*BASE Custom Training Edition

Unlike Bedrock Community Credit Union, which is used by all CU*Answers online clients, CU*BASE Custom Training Edition (CTE) is a training environment used exclusively by the subscribing credit union. CU*BASE CTE is customized to mirror the subscribing credit union’s live environment without the worry of affecting live member data. To request a quote, contact the CU*Answers Client Services and Education team.

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Exercises for Success

Designed for use with CU*BASE simulated training environments, this workbook series offers users practical experience with common CU*BASE tasks and is a great way to reinforce training.

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Level Class Updated
1 Member Services 02/18/2016
1 Teller 02/18/2016
1 Lending 02/18/2016


October 19, 2016

Big Changes on the Horizon with CU*BASE New Navigation!

ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS Arriving March 19th, the New Navigation system will bring many exciting new features to CU*BASE!  The 17.03 release will allow you to Search for Tools, sort them alphabetically, and even set up lists of favorite tools tied to individual Employee IDs.  It’s a bold new take on the CU*BASE… Read more »

Jan 16, 2017

Introducing Zoom!

We’re Bringing You a Better Webinar Experience With Zoom! The CU*Answers POV (Presence Over Video) initiative is all about improving and increasing video communication between our staff and yours. As part of that effort, we’re switching from WebEx to Zoom for our video-conferencing services. You’re going to love Zoom because it offers: A more user-friendly… Read more »

Oct 3, 2016

Check out the healthy new . . .

Check out the healthy NEW CROP of Show Me the Steps resources! 6 Topics Just Added Add Miscellaneous Insurance to Loan Add Payment Protection to Loan Add Promotional Rate to Online Credit Card Enroll Member in eAlerts Remove Miscellaneous Insurance from Loan Remove Payment Protection from Loan 10 NEW Videos Adding ACH-Paid Invoices to A/P… Read more »

Sep 27, 2016