Registration Information

Registration Information

CU*Answers University Location

The CU*Answers University training site is located at 6000 28th Street SE in Grand Rapids, MI.

Registration Procedure

Pre-Scheduled Training

CU*Answers offers a variety of pre-scheduled classroom and webinar courses whose dates and times are listed in the course schedules. Registration procedures for this type of training are detailed below.

Classroom Sessions

Visit CU*Answers University to select your Classroom Session courses. Please register at least two days in advance of the course date. After registering, you will receive a confirmation email.

Webinars

Visit CU*Answers University to register for webinars. Please register at least two days in advance of the course date. After registering, you will receive a confirmation email.

Training Scheduled Throughout the Year

In addition to offering pre-scheduled training, CU*Answers also offers training scheduled throughout the year. Registration procedures for this type of training are detailed below.

CU*BASE Budgeting Tools Webinar Series

To register for webinars within this series, watch for an email invitation, which will list separate registration links for each webinar in the series, which typically comprises 5 webinars.

Dashboard Dives

To register for webinars within this series, watch for an email invitation, which will list separate registration links for each webinar in the series, which typically comprises 10 webinars.

Education Express

Register for an upcoming Education Express webinar.

Lending Tools Webinar Series

To register for webinars within this series, watch for an email invitation, which will list separate registration links for each webinar in the series, which typically comprises 8 webinars.

Online Campus Administrator Training

Visit attendee.gotowebinar.com/rt/5381656793274668033 to register for online campus administrator training.

Release Training

Visit cuanswers.com/resources/edu/courses/?cat=14 to register for an upcoming release training webinar.

Revisions and the Future of CU*BASE Budgeting

No registration is necessary for this two-day webinar series. The email invitation will include a link to join the webinars at the time they begin.

Tricks of the Trade

No registration is necessary for this monthly webinar series. The email invitation will include a link to join the webinar at the time it begins.

 Additional Training Scheduled as Needed

In addition to offering the above-listed training opportunities, CU*Answers also schedules additional webinars and classroom courses as needed throughout the year. To view and register for upcoming training, visit cuanswers.com/resources/edu/courses/#content.

Special Training Events

CU*Answers offers a wealth of special training events throughout the year. Registration procedures for this type of training are detailed below.

CEO Strategies

Visit cuanswers.com/events/ceo-strat/ceo-strategies-week-2017/registration to register for CEO Strategies.

CFO Strategies Roundtable & Accounting Top Ten Focus Group

Visit cuanswers.com/resources/edu/courses/syllabi/?course=SE.18.1 to register for the CFO Strategies Roundtable. Visit cuanswers.com/resources/edu/courses/syllabi/?course=SE.18 to register for the Accounting Top Ten Focus Group.

Conversations on Compliance

Visit cuanswers.com/resources/edu/courses/syllabi/?course=SE.%207 to register for Conversations on Compliance.

CU*BASE Leadership Conference

To register for the CU*BASE Leadership Conference and accompanying events, please watch for an email invitation with registration details.

Data Investment Symposium

Visit cuanswers.com/resources/edu/courses/syllabi/?course=SE.2.F to register for the Data Investment Symposium.

Executive Boot Camp

No registration is necessary for this event. Watch for an email invitation, which will outline procedures for applying to participate in the Executive Boot Camp.

Mid-Year CEO School

Visit cuanswers.com/resources/edu/courses/syllabi/?course=SE.2 to register for Mid-Year CEO School.

Network Services IT Boot Camp

No registration is necessary for this event. Watch for an email invitation, which will outline procedures for applying to participate in the Network Services IT Boot Camp.

Quarterly Collections Roundtable

Visit cuanswers.com/education/syllabi/?course=SE.51 to register for the Quarterly Collections Roundtable. Visit cuanswers.com/resources/edu/courses/syllabi/?course=SE.51a to register for the recap webinar.

Regional Training Events

Visit cuanswers.com/resources/edu/courses/?cat=12 to register for a Regional Training Event.

Sales & Marketing Roundtable

To register for the Sales & Marketing Roundtable, watch for an email invitation, which will include a link to register.

University Weeks

Visit cuanswers.com/resources/edu/university-weeks to register for courses that are part of a University Week.

Training Offered by Request

In addition to offering scheduled training, CU*Answers also offers training opportunities by request. Registration procedures for this type of training are detailed below.

Courses Offered by Request

To request a course that is listed as by request, contact the CU*Answers Client Services & Education team at education@cuanswers.com

CU*BASE Custom Certified Trainer Program

To request that this program be offered to your staff, contact the CU*Answers Client Services & Education team.

Individualized On-Site Training

To schedule individualized on-site training, contact the CU*Answers Client Services & Education team.

Workshops

Contact the CU*Answers Client Services & Education team to request a workshop. Learn more about workshops.

Course Times

Most courses are scheduled Monday through Friday between the hours of 9 AM and 4 PM ET. (Note: Courses listed in this catalog and on the registration site are in Eastern Time.) Webinars are generally scheduled after 11 AM ET to accommodate clients in Mountain and Central Time Zones.

Cost

All CU*Answers training is free of charge, including webinars thanks to our new partnership with Zoom Video Communications, specializing in user-friendly cloud video conferencing. The only exception is customized training, which incurs a nominal fee due to the customization work involved. To request a quote for our customized training offerings, CU*BASE Custom Certified Trainer Program and CU*BASE CTE, contact the CU*Answers Client Services & Education team

Cancellations/Substitutions

If you must cancel, please do so at least 48 business hours in advance of your scheduled course date. Please remember that as an alternative to cancelling, anyone from your credit union may attend in your place. To cancel your course registration, contact the CU*Answers Client Services & Education team

Updated
October 19, 2016

Get Registered for CU*Answers University Week!

Get Registered for CU*Answers University Week!

ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS: It’s time to register for the CU*Answers University Week, coming April 24-28 Don’t forget to register for our most timely and relevant courses condensed into one week!  Attendance is FREE for each of these courses! Register Don’t forget: the registration deadline is 2 days prior to each course.

Apr 17, 2017

Don’t Miss Out! Final Training Session for CU*BASE New Navigation is Tomorrow, March 15

Don’t Miss Out! Final Training Session for CU*BASE New Navigation is Tomorrow, March 15

The CU*BASE New Navigation arrives next week – make sure you are prepared! There’s still time to register for our final training session.  If you have not attended any of our previous training sessions, be sure to sign up – The CU*Answers Client Services & Education Team will help familiarize you with the New Navigation…. Read more »

Mar 14, 2017

Don’t Miss Out! Final Training Session for CU*BASE New Navigation is March 15

Don’t Miss Out!  Final Training Session for CU*BASE New Navigation is March 15

ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS Looking for a particular Tool in the CU*BASE New Navigation?  Want to see how menus and Tools were organized in the previous version of CU*BASE?  CU*Answers has a library of documentation available for reference online, so you can compare the old with the new 17.03 release of CU*BASE. Check… Read more »

Mar 9, 2017

CU*BASE New Navigation – Don’t Forget to Join our Training Sessions!

CU*BASE New Navigation – Don’t Forget to Join our Training Sessions!

ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS – Did You Know? – With the upcoming 17.03 Release of CU*BASE, your Favorite Tools can follow you from one workstation to another! With the New Navigation, your Favorite Tools are tied to your Employee ID. This also means that multiple credit union employees can use the same workstation,… Read more »

Feb 27, 2017

Don’t Miss this FREE Education Express Webinar!

Don’t Miss this FREE Education Express Webinar!

Thursday, March 23 2:30 – 3:00 PM ET This Month’s Focus Tiered Service Points and Rewards We will be offering a session for credit unions that are interested in utilizing Tiered Service Points, and showing how they can reward members via a points program based on their membership services. Don’t miss this FREE webinar Get… Read more »

Feb 22, 2017

CU*BASE New Navigation – Sign Up for Training Sessions!

CU*BASE New Navigation – Sign Up for Training Sessions!

ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS Here at CU*Answers, we are very excited to roll out the new Search function with the 17.03 Release of CU*BASE on March 19!  Below are some tips for helping you get familiar with the Search feature: Make sure you are in the correct menu.  Favorite Tools under ‘My Tools’ may display… Read more »

Feb 13, 2017