CU*Answers University

Laura Welch-VilkerA Note From the VP of Education

It looks like 2021 is going to be another very full year of education! You’ll see some changes to this year’s catalog and the offerings available to your teams.

Our Imaging Solutions Team is now offering their course 11.02 Working with Your Members Remotely once per quarter. We will also be offering 2.00 CU*BASE Employee Security more this year – you’ll see this on the schedule six times. Additionally, we have modified time of some of the classes based on last year, adding additional time to some of them to cover more material.

Last year we introduced a new offering, Teller/Member Service Training Day. It was such a hit that we’re switching it up a bit by breaking it down into two courses, one for Teller Training and one for Member Service Training. This allows us to cover more material in each class, and both are being offered six times this year. We found this to be of great benefit not only for new employees, but also as a refresh for existing tellers and MSRs.

You’ll also notice a nice addition to the calendar, starting on Page 37. Although we continue to offer the “Training Scheduled by Category” section, we have modified it to a calendar view to make it easier to use.

We continue to offer our Education Express and Learning Café every month. Watch for the content, dates and times that are announced in the monthly Education Newsletter. And speaking of newsletters, beginning in January we’ll begin offering a Client Services Newsletter as well.

We will also continue the popular Asterisk Intelligence Week that features special training events and courses dedicated to guiding credit unions through the data-analytics and data-warehousing solutions that CU*Answers offers.

Learn about these training offerings and more in the 2021 Education Catalog, brought to you by
the CU*Answers Client Services & Education team and the CU*Answers Writing Team!

Sincerely,

Laura Welch-Vilker
CU*Answers
Vice President of Client Services and Education

Updated
January 4, 2021

Join Us for a FREE Education Express Webinar!

Join Us for a FREE Education Express Webinar!

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Join Us for a FREE Education Express Webinar!

Join Us for a FREE Education Express Webinar!

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Aug 30, 2019

Take a Look at the CU*Answers University Courses for September!

Take a Look at the CU*Answers University Courses for September!

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Aug 23, 2019

CU*Answers updates Education for Success booklets

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Aug 8, 2019

Monthly Education Express and Learning Café offerings

CU*Answers schedules hundreds of training sessions throughout the year, many of them announced in the CUSO’s annual Education Catalog. Two hot programs, Education Express and Learning Café, are picking up steam. “Studies have proven that the incentive to learn is at its peak when a topic is current, critical, and commands attention,” said Laura Welch-Vilker, […]

Aug 8, 2019

Join Us for a FREE Education Express Webinar!

Join Us for a FREE Education Express Webinar!

Wednesday, August 28 11:00 AM – 11:30 AM ET This Month’s Focus Online Banking Apps & Requests from within CU*BASE Join Kristian Daniel as he explains how to work with online banking apps and requests from within CU*BASE.  During this session, Kristian will discuss topics including: Working Online Banking Apps/Requests via CU*BASE Tool #13 Working… Read more »

Jul 30, 2019

Check Out the Asterisk Intelligence University Courses for August!

Check Out the Asterisk Intelligence University Courses for August!

Each month, CU*Answers University hosts FREE web conferences and in-person events that highlight the many products and services our CUSO offers.  During the month of August, we will be hosting a set of webinars relating to the Asterisk Intelligence Team.  Take a look at the courses we have coming up!   Monday, August 12 9:00… Read more »

Jul 26, 2019