In-Person Training

edu-inperson

For those who prefer a face-to-face learning environment, CU*Answers University offers in-person training that covers a variety of CU*BASE-related topics. In-person training options are
detailed below.

Classroom Training

Held at the CU*Answers University main training site in Grand Rapids, Michigan, classroom
training sessions not only educate participants on the CU*BASE software, but also give them an
opportunity to discuss best practices with their peers. For a full list of classroom sessions, see
the training schedules beginning on page 25 and look for “classroom” in the Format column.

Register for classroom training

Workshops

Held at the CU*Answers University main training site in Grand Rapids, Michigan, hands-on
workshops turn theory into practice. Workshops are the perfect option for credit unions that
would like assistance setting up the necessary configurations in CU*BASE to start using a new
tool or feature. To find courses that offer workshops, look for the “Workshop” heading in the
course syllabi.

Learn More

Customized On-Site Training

There are times when clients need training tailored to meet their credit union’s unique needs, policies, and processes. When this is true, we encourage on-site training based on a time frame that best fits the client’s schedule. On-site training may incur a fee, including for instructor
travel expenses.

Incident Response And Awareness Training *NEW!*

As part of its continual commitment to disaster recovery and business resumption, the CU*Answers Business Continuity Team offers on-site incident response and awareness training. Tailored to meet the needs of each individual credit union, this training program combines talent, skills, and expertise to deliver training that is both effective and relevant to participants’ business objectives. With topics ranging from regulatory requirements to industry best practices, this training program equips participants with the knowledge and skills they need to respond to unexpected incidents and disruptive events. For more information about this offering, visit the CU*Answers Store at store.cuanswers.com/product/incident-responseawareness-training.

Updated
February 11, 2020

Take a Look at the CU*Answers University Courses for October!

Take a Look at the CU*Answers University Courses for October!

Each month, CU*Answers University hosts FREE web conferences and in-person events that highlight the many products and services our CUSO offers.  Take a look at the courses we have coming up in October, which highlight solutions offered by Lender*VP! Monday, October 22 9:30 AM – 11:00 AM ET Designing CU*BASE Loan Products Register for web… Read more »

Sep 20, 2018

Take a Look at the CU*Answers University Courses for September!

Take a Look at the CU*Answers University Courses for September!

Each month, CU*Answers University hosts FREE web conferences and in-person events that highlight the many products and services our CUSO offers.  Take a look at the courses we have coming up in September, which highlight solutions offered by Asterisk Intelligence and Earnings Edge!   Friday, September 14 9:00 AM – 10:00 AM ET, web conference… Read more »

Aug 23, 2018

Attention Administrators: Join Us for TLC/CU*BASE Online Campus Training!

Attention Administrators: Join Us for TLC/CU*BASE Online Campus Training!

Attention Administrators: New to using CU*BASE?  Want to learn how to manage online learning opportunities for your employees?  Join us on one of the following dates for a brief training webinar on the Online Campus, a free resource your credit union employees can access through the Links button in CU*BASE! Wednesday, August 22 12:00 PM… Read more »

Aug 21, 2018

Join Us for a FREE Education Express Webinar!

Join Us for a FREE Education Express Webinar!

Tuesday, August 28 3:00 PM – 3:30 PM ET This Month’s Focus AnswerBook Join us as we discuss the various features of AnswerBook.  We will cover topics including: How to register for AnswerBook How to submit a ticket for AnswerBook Reviewing tickets that have been submitted to AnswerBook Reviewing past questions Don’t miss this FREE… Read more »

Aug 14, 2018

Check Out the IRSC University Courses for July!

Check Out the IRSC University Courses for July!

Each month, CU*Answers University hosts FREE web conferences and in-person events that highlight the many products and services our CUSO offers.  During the month of July, we will be hosting a set of webinars relating to the Internet Retailer Support Center.  Take a look at the courses we have coming up! Friday, July 20 9:00… Read more »

Jun 26, 2018